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Charme Hotel Hancelot

Property class: 3

Photo gallery for Charme Hotel Hancelot

A dining area with a chandelier, wooden tables, and chairs.
A conference room with a large oval table, white chairs, a fireplace, a wooden staircase, and a skylight.
A room with a wooden sofa, a small table, a bed with blue bedding, and a window with a view of trees.
A grand entrance with a marble staircase leading to a piano room.
A hotel room with a wooden vanity, a large mirror, a television mounted on the wall, a small table with a water bottle and a cup, and a door leading to another room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
The current price is AU$176
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Vijfwindgatenstraat 19, Ghent, 9000
  • Place, Capitole Theatre
    ‪6 min walk‬
  • Place, Ghent University
    ‪10 min walk‬
  • Place, Ghent Christmas Market
    ‪15 min walk‬

Room options

View all photos for Economy Double Room

A bedroom with a large bed, wooden walls, a chandelier, and a skylight.

Economy Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

A hotel room with a wooden bed, a round coffee table, a chair, a dresser, and a chandelier.

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Presidential Double Room

A hotel room with a large bed, a chandelier, a television, and a red sofa.

Presidential Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Royal Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Ghent

Charme Hotel Hancelot places you steps from Small Beguinage Ghent and within a 10-minute stroll of Capitole Theatre. Highlights at this boutique hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a business centre and a terrace. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Ghent hotel include Ghent Public Library and Keizer Park.

What's nearby

  • Capitole Theatre - 6 min walk - 0.6 km
  • Ghent University - 10 min walk - 0.9 km
  • Citadel Park - 14 min walk - 1.2 km
  • Ghent Christmas Market - 15 min walk - 1.3 km
  • Saint Bavo Cathedral - 15 min walk - 1.3 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Fitchen - ‬7 min walk
  • ‪Koepelbar - ‬6 min walk
  • ‪Gusto Theaterrestaurant - ‬7 min walk
  • ‪Café & Terras VierNulVier - ‬10 min walk
  • ‪Kaffee De Planck - ‬8 min walk

About this property

Charme Hotel Hancelot

Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 118 square feet (11 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Charme Hotel Hancelot. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ghent hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 4 levels
  • 118 sq ft of conference space
  • 11 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
Charme Hotel Hancelot offers 12 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 17 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

MastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 17 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

What is the cancellation policy at Charme Hotel Hancelot?

Charme Hotel Hancelot offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charme Hotel Hancelot?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Charme Hotel Hancelot on 27 Sept 2026 start from AU$176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charme Hotel Hancelot?

Yep, Charme Hotel Hancelot has a secured covered self car park for EUR 15 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Charme Hotel Hancelot serve breakfast?

Yep, guests can't get enough of the buffet brekkie here! Available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Charme Hotel Hancelot?

No, Charme Hotel Hancelot does not offer an airport shuttle service.

What time are check-in & check-out at Charme Hotel Hancelot?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Charme Hotel Hancelot?

No, pets are not allowed.

Charme Hotel Hancelot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 291 reviews
Rating 8 - Good. 116 out of 291 reviews
Rating 6 - Okay. 37 out of 291 reviews
Rating 4 - Poor. 11 out of 291 reviews
Rating 2 - Terrible. 5 out of 291 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sarah Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, lovely, clean hotel room and nice breakfast buffet. Close to town, all in walking distance. Would come again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
lovely old hotel, you can park your car in a garage, breakfasts good. Note there are stairs depending where you stay
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Aisling

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were so kind and professional The room was very run down with mold in the bathroom that’s clearly there a long time
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover in good location Ghent

Great hotel friendly staff and clean comfortable room.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Remco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hospitality perfect, room verey nice and clean, very good breakfast
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs a refresh. It had recently opened for the season and smelled a bit stale. The room allegedly had aircon but it wasn't very effective. The shower was the smallest space I have ever willingly put myself into. The staff were friendly and helpful. My husband enjoyed breakfast but I'm vegetarian and putting cheese on the same plate as meat is not something I'm comfortable with, especially when only one fork was put out and I watched other guests use it for both meat and cheese. They did offer cooked eggs though which was welcome and tasty. The fruit was lovely though and fresh bread was delicious. It is a budget hotel and you get a budget environment.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Vahur

Liked: Cleanliness, staff & service, property conditions & facilities
Historical nice place!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Delainie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Aurelia

Liked: Cleanliness
Lovely atmosphere
Stayed 1 night in May 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B and b guest house style

Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Kira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the day of my reservation, I arrived at the hotel and no one answered the door or the phone. I returned to the property later and had the same result. I eventually found someone working in a garage bay and he told me the hotel was closed for renovations and that my reservation should have been cancelled. I immediately contacted Orbitz support and they said the hotel wasn't answering the phone. I had to book last-minute accommodations elsewhere. I sent a message to the hotel through Orbitz and never got a response. Nearly a month later, I still have no refund. Orbitz claims they need permission from the hotel, and apparently the hotel denied the refund request.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

Willam

Liked: Staff & service
Disliked: Property conditions & facilities
I did not feel that the website portrayed the facility as it is. It is an old facility with old furniture and bed, e.g. keys to the room were from the 1920's. Bathroom facilities were modern and quite satisfactory.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

derek

Liked: Staff & service
Disliked: Property conditions & facilities

Nice enough hotel and quite central

Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Peter

Liked: Staff & service, amenities
Disliked: Cleanliness
Not clean (bathroom had broken glass and missing a glass door in the shower). Room is in need of maintenance, not limited to paint, broken light(also glass) and smell of old sewer system. Staff is really friendly and try their best, but the owner really needs to invest a love in the place.
Stayed 3 nights in Nov 2025