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3.9 out of 5

"clean friendly staff great restaurant " More

By a verified traveller on Sun 06 Jun 2021

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Hotel Description

A luxury stay in the heart of Gerringong awaits you at Mercure Gerringong Resort. You'll be within a 15-minute walk of Werri Beach and 2.8 km (1.7 mi) from Crooked River Winery. Highlights at this romantic hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

Plasma TVs with satellite channels are featured in all 52 rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. Free newspapers, hair dryers, and phones are also available.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas, a terrace, and a garden. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Gerringong hotel, you'll be 21.7 km (13.5 mi) from Jamberoo Action Park.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 29 Jul. - 30 Jul.

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Gerringong Resort ratings based on 421 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Gerringong Resort

Everyone (204) Couples (146) Business (1) Family (73)
5 out of 5
clean friendly staff great restaurant

Posted by on 6 Jun. 2021

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4 out of 5
Comfortable

Posted by on 17 May 2021

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4 out of 5
Everything was very good and a pleasant place to stay. The only down side was the breakfast in the Restuarant. The coffee was terrible.

Posted by on 14 May 2021

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3 out of 5
To be honest it was a bit of a disappointing stay for what we paid. We stayed for our baby moon a week ago, the receptionist was very helpful on check in but there was a few issues that I wasn’t happy with. I’d emailed the day spa to see if they were available for some pampering and didn’t hear back. The wifi was not accessible in our room and the room needs a bit of TLC especially in the bathroom.

Posted by on 23 Apr. 2021

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4 out of 5
Facility very good, restaurant (food, staff and environment) all great. Location out of main centre of Gerringong only negative ( short 1 -2 min drive / 10-12 min walk). We would certainly stay again.

Posted by on 8 Mar. 2021

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4 out of 5

Posted by on 14 Feb. 2021

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5 out of 5
Neat clean and tidy great staff very helpful and easy parking

Posted by on 7 Feb. 2021

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5 out of 5
Lovely garden surround , great service from staff and especially the restaurant

Posted by , from Orange NSW on 11 Jan. 2021

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3 out of 5
A bit out of the way. No elevator. Wonderful restaurant

Posted by on 5 Dec. 2020

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4 out of 5
Enjoyed our stay. The rooms were clean and the staff friendly.

Posted by , from Sydney on 23 Nov. 2020

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Comment from Hotel Management

2 Dec. 2020 by Mercure Gerringong

Hi Jo, We are so glad you enjoyed your stay. Hopefully you get to come back and visit us again soon.

About the Mercure Gerringong Resort

Location 1 Fern Street, Gerringong, NSW 2534

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Gerringong Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Mercure Gerringong Resort also features a terrace, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Gerringong hotel.

  • 52 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney Airport (SYD) (115.5 km / 71.8 mi)
  • Train station: Gerringong Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Gerringong Resort offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 44-inch plasma televisions come with premium satellite channels. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gerringong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.

Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 7:00 PM
  • Friday - Saturday: 8:00 AM - 8:00 PM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 7:00 PM
  • Friday - Saturday: 8:00 AM - 8:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 for adults, AUD 10 and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gerringong Mercure Resort
  • Mercure Gerringong Sea
  • Mercure Resort Gerringong
  • Mercure Resort Gerringong Sea
  • Mercure Resort Sea
  • Mercure Resort Gerringong By The Sea Hotel Gerringong
  • Mercure Gerringong Resort
  • Mercure Gerringong
  • Bellachara Boutique Gerringong
  • Mercure Gerringong Gerringong
  • Mercure Gerringong Resort Hotel
  • Mercure Gerringong Resort Gerringong
  • Mercure Gerringong Resort Hotel Gerringong

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.