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3.9 out of 5

"Overall property was good. Nice restaurant, nice rooms and friendly staff. Hotel definitely needs a heated pool, it was way too cold. " More

By a verified traveller on Sun 04 Oct 2020

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Hotel Description

A luxury stay in the heart of Gerringong awaits you at Mercure Gerringong Resort. You'll be within a 15-minute walk of Werri Beach and 2.8 km (1.7 mi) from Crooked River Winery. Highlights at this romantic hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

Plasma TVs with satellite channels are featured in all 52 rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. Free newspapers, hair dryers, and phones are also available.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Gerringong hotel, you'll be 21.7 km (13.5 mi) from Jamberoo Action Park.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154* Per night/room 11 Nov. - 12 Nov.

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Gerringong Resort ratings based on 419 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Gerringong Resort

Everyone (204) Couples (147) Business (1) Family (71)
4 out of 5
Overall property was good. Nice restaurant, nice rooms and friendly staff. Hotel definitely needs a heated pool, it was way too cold.

Posted by on 4 Oct. 2020

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3 out of 5
Cleaner obviously not checked room after previous guest. Went to make a coffee, cup had stains-not washed up. Crumbs on counter, and residual food still on coffee table.

Posted by , from Sydney on 24 Sep. 2020

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4 out of 5

Posted by on 23 Sep. 2020

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4 out of 5

Posted by on 13 Sep. 2020

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4 out of 5

Posted by on 30 Aug. 2020

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4 out of 5
Very clean. Quiet and easy check in . Loys if parking

Posted by on 30 Aug. 2020

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5 out of 5
Check-in & out was friendly & efficient. The room was clean & it had a well-quipped kitchenette, the bed was comfy & TV screen a good size. Turning room in the car park is tight when nearing capacity. A nit-picking point is insufficient milk capsules in the fridge for more than single cup of tea/coffee.

Posted by , from Newport Beach on 23 Aug. 2020

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4 out of 5

Posted by on 15 Aug. 2020

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5 out of 5
Super friendly and helpful staff on arrival. Weather was terrible but hotel was clean and wet signs. Room was great. Seperate lounge was huge and great to chill on.

Posted by , from Casino on 28 Jul. 2020

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4 out of 5
Our room was large and clean. Our dinner at the restaurant was very enjoyable. It’s a pity the reception closes at 7pm as you arent able to speak to anyone after that time if you need anything

Posted by , from Blue Mountains on 19 Jul. 2020

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About the Mercure Gerringong Resort

Location 1 Fern Street, Gerringong, NSW 2534

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Gerringong Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Mercure Gerringong Resort also features a terrace, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Gerringong hotel.

  • 52 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (115.5 km / 71.8 mi)
  • Train station: Gerringong Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Gerringong Resort offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 44-inch plasma televisions come with premium satellite channels. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gerringong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily until 7 PM. This property doesn't offer after-hours check-in. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily until 7 PM.
This property doesn't offer after-hours check-in. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards not accepted
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 30.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gerringong Mercure Resort
  • Mercure Gerringong Sea
  • Mercure Resort Gerringong
  • Mercure Resort Gerringong Sea
  • Mercure Resort Sea
  • Mercure Resort Gerringong By The Sea Hotel Gerringong
  • Mercure Gerringong Resort
  • Mercure Gerringong
  • Bellachara Boutique Gerringong
  • Mercure Gerringong Gerringong
  • Mercure Gerringong Resort Hotel
  • Mercure Gerringong Resort Gerringong
  • Mercure Gerringong Resort Hotel Gerringong

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.