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Hotel Donaustadt Kagran

Hotel in Vienna with free breakfast and 24-hour front desk

Photo gallery for Hotel Donaustadt Kagran

View from property
Reception
In-room safe, desk, free WiFi, bed sheets
Free daily buffet breakfast
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Place, Donau Zentrum
    ‪14 min walk‬
  • Place, Alte Donau
    ‪16 min walk‬
  • Place, Vienna International Centre
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(18 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
In-room safe
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Room amenity

Single Room

7.8 out of 10
Good
(7 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Vienna

Hotel Donaustadt Kagran puts you in the heart of Vienna, within a 20-minute stroll of Donau Zentrum and Alte Donau. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Plus you'll find express check-out, free newspapers in the lobby and multilingual staff. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Donaustadt hotel include Vienna International Centre and Prater.

What's nearby

  • Donau Zentrum - 14 min walk - 1.2 km
  • Alte Donau - 16 min walk - 1.4 km
  • Donaupark - 4 min drive - 2.8 km
  • Vienna International Centre - 4 min drive - 2.8 km
  • Gaensehaeufel - 4 min drive - 2.5 km

Getting around

  • Vienna Floridsdorf Station - 4 min drive
  • Saikogasse Tram Stop - 4 min walk
  • Vienna International Airport (VIE) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Napoleon - ‬10 min walk
  • ‪Türkis - ‬13 min walk
  • ‪Shirakiya - ‬7 min walk
  • ‪Safran - ‬10 min walk

About this property

Hotel Donaustadt Kagran

Hotel in Vienna with free breakfast and 24-hour front desk
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Vienna hotel is smoke free.

  • 58 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Donaustadt Kagran offers 58 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Donaustadt Kagran?

Hotel Donaustadt Kagran offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Donaustadt Kagran?

Yep, Hotel Donaustadt Kagran has a covered self car park for EUR 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Donaustadt Kagran serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Donaustadt Kagran?

No, Hotel Donaustadt Kagran does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Donaustadt Kagran?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Donaustadt Kagran?

No, pets are not allowed.

Reviews

Hotel Donaustadt Kagran Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 266 out of 768 reviews
Rating 8 - Good. 352 out of 768 reviews
Rating 6 - Okay. 112 out of 768 reviews
Rating 4 - Poor. 20 out of 768 reviews
Rating 2 - Terrible. 18 out of 768 reviews

Reviews

2/10 Terrible

LUCIAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 6 nights in Aug 2025

10/10 Excellent

TUNU

6/10 Okay

Anne-Kristin

Liked: Cleanliness
Disliked: Staff & service
I was given two room cards for my single room but only took on with me going out for supper. I was told to use the garage entrance after 8 pm. Unfortunately the key card did not work and I had to wait in front of the hotel for 90 min before a nice security guard let me in. Since it got dark and the area is not pleasant I felt very uncomfortable waiting. On a positive note the breakfast service was very pleasant. But please advice your guest to take always the two room keys and have a faster service to help guest that are locked out of the property.
Stayed 1 night in Aug 2025

6/10 Okay

Kanwal, Surrey

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Front has limited hours. If you need anything no one there to respond your concerns. Floors and carpets are old.
Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family stay

It was great staying at this hotel. We were on a family holiday and we all loved it. Clean rooms, comfortable beds, great location ( just about 5 minutes walk to the metro station). Also about 4 minutes to tram stop. Free breakfast which was also good. Nice and welcoming staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as good as expected, I would definitely stay here again, where I to come back to Wien
Stayed 2 nights in Aug 2025

2/10 Terrible

KABGIL

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to find just a short walk from the underground line U1 very friendly staff very clean room The only down side no tea or coffee making facilities in the room Breakfast. Had a good continental selection
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy Jozen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! We even had a fan during some of the hot days we were staying (so nice of the hotel staff to get us one)
Stayed 4 nights in Jul 2025

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access, good service

Easy access, good service, good choice for breakfast, comfy bed - what else can I ask for?
Stayed 2 nights in Jun 2025

10/10 Excellent

Aurimas

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Very kind staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Luai

Business traveller
Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

**

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a convenient place to stay outside of Vienna and close to places I required for my visit and journey.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness
Nettes, schon etwas in die Jahre gekommene Hotel mit guter Anbindung an den öffentlichen Nahverkehr Wiens. Saubere und aufgeräumte Zimmer. Bad und Toilette voneinander getrennt.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ist gut und sauber aber teppich im Zimmer dreckig und stinkt das ist einzige problem. Ansonsten super sauber klo dusche super sauber. Bett war auch bequem.
Stayed 1 night in Jun 2025

8/10 Good

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, close to the metro station.
Stayed 7 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The single room on the top floor was just right for my arrival in Vienna. It was in close walking distance to other amenities I required. Breakfast was sufficient and enjoyable. I recommend staying here
Stayed 1 night in Jun 2025

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast included

Very good breakfast included and very convenient location to the metro station to all tourists city points.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

idare eder

Otelin yenilenmeye ihtiyacı var. genel temizlik iyi ama halıfleksler lekeliydi. merkeze yürüme mesafesinde değil. U1 metrosuna çok yakın. 20 dk da ulaşılabiliyor merkeze. kahvaltısı yeterli. resepsiyon günün az bir saatinde açık.
Stayed 3 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

6/10 Okay

Alexandra

Stayed 6 nights in May 2025