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4.1 out of 5

"Good value for money, good location , very clean and very comfortable " More

By a verified traveller on Sun 22 Nov 2020

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Hotel Description

Hospitality Geraldton, SureStay Collection by Best Western places you in the center of Geraldton, within just a 15-minute stroll of Queens Park Theatre and Cathedral of St Francis Xavier Church. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

You can enjoy TVs with cable channels, and all 47 rooms feature free WiFi, coffee/tea makers, and free local calls. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Additionally, hair dryers, irons/ironing boards, and free toiletries are available.

For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Geraldton hotel include Lattitude Gallery and HMAS Sydney II Memorial.

Standard Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 26 Feb. - 27 Feb.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Geraldton, SureStay Collection by Best Western ratings based on 308 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Geraldton, SureStay Collection by Best Western

Everyone (171) Couples (69) Business (4) Family (63)
2 out of 5
Only one word to sum up my experience “Rubbish”. Stayed here a number of times previously and the experience was pleasurable. The drop in service standards was extremely disappointing.

Posted by on 15 Feb. 2021

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Comment from Hotel Management

23 Feb. 2021 by Hayden

We are so sorry to hear that your experience did not live up to previous times. We will pass your feedback on for future improvement of your services.

5 out of 5

Posted by on 30 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by Hayden

Wow! Thanks Amber. Come back again another time.

4 out of 5
Good value for money, good location , very clean and very comfortable

Posted by on 22 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Hayden

We are delighted that you found the accommodation good value for money and nice and comfy.

5 out of 5
There was absolutely nothing that I would or could say in a negative way, it was a pleasure to stay at Best Western Geraldton.

Posted by , from Perth Western Australia. on 28 Oct. 2020

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Comment from Hotel Management

4 Nov. 2020 by Hayden

Thanks Eddie. We are so happy that you had a great time.

5 out of 5
There was absolutely nothing that was wrong. Loved the pancakes.

Posted by on 20 Oct. 2020

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Comment from Hotel Management

27 Oct. 2020 by Hayden

Hiya Ed&Val, We are delighted that you loved the pancakes.

5 out of 5

Posted by on 15 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Hayden

Thanks so much for your 5/5 star rating. We are over the moon!

5 out of 5
Excellent staff. They were very welcoming. Fish dinner was the best.

Posted by on 7 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Hayden

Thanks so much. We are delighted that you enjoyed your fish.

5 out of 5
For its age it presents in good order, the tarriff was value for money.

Posted by , from Dianella WA on 7 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Hayden

Thanks Wayne. We are pleased you found your stay good value for money.

4 out of 5

Posted by on 3 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Hayden

Thanks very much for your 4/5 star rating :)

5 out of 5
Staff were very friendly and very helpful. Location of hotel was close to the beach and freeway back to perth.

Posted by , from Perth on 1 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Hayden

Thanks Steve. We are delighted that you enjoyed your stay with us.

About the Hospitality Geraldton, SureStay Collection by Best Western

Location 169 Cathedral Avenue, Geraldton, WA 6530

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Hospitality Geraldton, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Geraldton hotel is smoke free.

  • 47 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Geraldton, WA (GET) (10.4 km / 6.5 mi)
  • Parking: Free self parking

Room Amenities

Hospitality Geraldton, SureStay Collection by Best Western offers 47 accommodations with minibars and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Geraldton hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Hospitality Geraldton, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.79 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Geraldton
  • Best Western Hospitality Geraldton
  • Best Western Hospitality Inn Geraldton
  • Geraldton Best Western
  • Hospitality Inn Geraldton
  • Hospitality Geraldton SureStay Collection Best Western Motel
  • Hospitality SureStay Collection Best Western Motel
  • Hospitality Geraldton SureStay Collection Best Western
  • Hospitality SureStay Collection Best Western
  • Hospitality Geraldton SureStay Collection by Best Western
  • Motel Hospitality Geraldton, SureStay Collection by Best Western
  • Hospitality Geraldton, SureStay Collection by Best Western Hotel
  • Best Western Hospitality Inn Geraldton
  • Best Hospitality Geraldton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.