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4.1 out of 5

"We were very pleased with all the facilities. The room was comfortable and clean. The dining room facilities were excellent, meals very enjoyable. " More

By a verified traveller on Fri 07 Aug 2020

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Standard Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$88* Per night/room 16 Aug. - 17 Aug.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Hospitality Geraldton, SureStay Collection by Best Western places you in the center of Geraldton, within just a 15-minute stroll of Queens Park Theatre and Cathedral of St Francis Xavier Church. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

You can enjoy TVs with cable channels, and all 47 rooms feature free WiFi, coffee/tea makers, and free local calls. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Additionally, hair dryers, irons/ironing boards, and free toiletries are available.

For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Geraldton hotel include Lattitude Gallery and HMAS Sydney II Memorial.

Hospitality Geraldton, SureStay Collection by Best Western ratings based on 293 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Geraldton, SureStay Collection by Best Western

Everyone (164) Couples (66) Business (4) Family (58)
5 out of 5

Posted by on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Hayden

Thanks so much for your 5/5 star rating :)

5 out of 5
We were very pleased with all the facilities. The room was comfortable and clean. The dining room facilities were excellent, meals very enjoyable.

Posted by on 7 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Hayden

We are delighted you had such a great time with us.

5 out of 5
Great service, clean, everything worked and great food

Posted by , from Perth on 2 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Hayden

Thanks so much RTV. We are delighted that you enjoyed the food and your stay.

3 out of 5
Room and bathroom need modernising from the 1970's. Bathroom and toilet a tight squeeze and inadequate lighting. Food very good but dishes rather avant-garde for me. Light on staff in the restaurant.

Posted by , from Ashby WA on 7 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Hayden

Thanks for your comments Bob. We appreciate your feedback.

5 out of 5
Excellent value for money, especially the breakfast. friendly staff

Posted by , from Perth on 23 Jun. 2020

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Comment from Hotel Management

6 Jul. 2020 by Hayden

Thanks so much Tom. We are delighted that you found us great value for money.

2 out of 5
Staff at the front desk. Could of spoken with manners.

Posted by on 1 Jun. 2020

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Comment from Hotel Management

8 Jun. 2020 by Hayden

We are sorry to hear that you had a poor impression of our front of house staff.

3 out of 5

Posted by on 6 May 2020

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Comment from Hotel Management

11 May 2020 by Hayden

Thanks for your 3/5 star rating. Hope you had a great time with us.

5 out of 5
Liked the late check in facility and overall everything was great

Posted by on 30 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Hayden

Thanks so much. We are delighted that you enjoyed your stay.

5 out of 5
The was plenty of room to move in both rooms, we had 2 dinners each on both days. and also 1 full breakfast and the last morning we had the Continental breakfast. i wouldn't have any hesitation in telling my friends about my stay we have decided we WILL stay there again

Posted by on 26 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Hayden

Thanks so much. We are delighted that you had such a positive experience.

5 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Hayden

Thanks so much for your 5/5 star review. We are delighted that everything went well for you.

About the Hospitality Geraldton, SureStay Collection by Best Western

Location 169 Cathedral Avenue, Geraldton, WA 6530

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Hospitality Geraldton, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Geraldton hotel is smoke free.

  • 47 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Geraldton, WA (GET) (10.4 km / 6.5 mi)
  • Parking: Free self parking

Room Amenities

Hospitality Geraldton, SureStay Collection by Best Western offers 47 accommodations with minibars and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Geraldton hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Hospitality Geraldton, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.79 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Geraldton
  • Best Western Hospitality Geraldton
  • Best Western Hospitality Inn Geraldton
  • Geraldton Best Western
  • Hospitality Inn Geraldton
  • Hospitality Geraldton SureStay Collection Best Western Motel
  • Hospitality SureStay Collection Best Western Motel
  • Hospitality Geraldton SureStay Collection Best Western
  • Hospitality SureStay Collection Best Western
  • Hospitality Geraldton SureStay Collection by Best Western
  • Motel Hospitality Geraldton, SureStay Collection by Best Western
  • Hospitality Geraldton, SureStay Collection by Best Western Hotel
  • Best Western Hospitality Inn Geraldton
  • Best Hospitality Geraldton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.