LCD TVs with satellite channels are featured in all 304 rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, free bottled water, and safes are also available.
A relaxing visit to CHI, The Spa can include hot stone massages, Swedish massages, aromatherapy, and mani/pedis along with access to the sauna. The restaurant, Spice Market Cafe, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and golf course. Plus you'll find free WiFi in public areas, a fitness center, and a spa tub. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.
With a stay at this 5-star George Town resort, you'll be 8.3 km (5.1 mi) from ESCAPE Adventureplay and 8.4 km (5.2 mi) from Penang National Park.
13 Jan. 2020 by RSR Team
Dear Guest, Thank you for your review. We are pleased to hear that you had a wonderful stay at our resort. We look forward to welcoming you back soon. Best regards, Suleiman TAR Director of Communications
11 Nov. 2019 by SLPenang
Dear Guest, Thank you for sharing your review with us. We are pleased to hear about your wonderful stay and look forward to welcoming you back! Best regards, Suleiman TAR Director of Communications
15 Apr. 2019 by SLPenang
Dear Guest, Thank you for rating us 5 out of 5. We hope to welcome you back again soon. Best regards, Suleiman TAR Director of Communications
22 Jan. 2019 by SLPenang
Dear Y, Thank you sharing your recent stay experience with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon. Best regards, Suleiman TAR Director of Communications
31 Jul. 2018 by SLPenang
Dear Noel, Thank you for sharing your wonderful review. We are happy to hear that you are enjoying your stay. We hope to welcome you back soon. Best regards, Suleiman TAR Director of Communications
25 Apr. 2018 by SLPenang
Dear Nicky, Thank you for sharing your wonderful review. We are glad to hear that you had enjoyed your vacation. We hope to see you again soon! Best regards, Suleiman TAR Director of Communications
6 Apr. 2018 by SLPenang
Dear Anonymous, Thank you for your feedback. We appreciate your comments which have been highlighted to the management for our continuous improvement. We look forward to welcoming you back again on your next holiday in Penang. Best regards, Suleiman TAR Director of Communications
12 Dec. 2017 by SLPenang
Dear Anonymous, Thank you for sharing your review with us. We have taken note on your comment about the quality of service which we will highlight to the respective department for further improvement. We hope to welcome you back to Rasa Sayang for a better experience in the near future. Best regards, Suleiman Tunku Abdul Rahman Director of Communications
10 Jul. 2017 by SLPenang
Dear Greg, Thank you for sharing your feedback! Hope to welcome you back to our resort on your next holiday in Penang. Best regards Suleiman Tunku Abdul Rahman Director of Communications
18 May 2017 by SLPenang
Dear Sue, Thank you for sharing your wonderful stay experience with us. We are absolutely pleased to hear that you had enjoyed your vacation in Penang. We hope to see you again soon! Best regards, Suleiman Tunku Abdul Rahman Director of Communications
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A children's pool, a spa tub, and a fitness center are also featured at the luxury Shangri-La Rasa Sayang, Penang. An area shuttle within 15.00 km and a shopping center shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star George Town resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Offsite parking discounted rates available
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
The Rasa Wing pool is closed until further notice.
Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.