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Chulia Heritage Hotel

3.0 star property

Photo gallery for Chulia Heritage Hotel

A luxurious hallway with a central chandelier, polished floors, and classical architecture.
A large, well-lit building with a prominent entrance and a covered walkway.
A hotel with a white facade, a sign reading "CHULIA HERITAGE HOTEL," and a row of bicycles with baskets labeled "CHULIA HERITAGE HOTEL."
A hotel lobby with a central reception desk, white armchairs along the sides, and wall-mounted lamps.
A hotel room with two beds, a nightstand with a lamp, a wall-mounted picture, and a window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
380, Chulia Street, Georgetown, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪1 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪10 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Basic Triple Room with Shared Bathroom

In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Basic Triple Room with Shared Bathroom

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a bedside table, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A modern bedroom with a large bed, a bedside table with a lamp, and a window with curtains.

Deluxe Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds, Shared Bathroom

A hotel room with two beds, a nightstand with a lamp, a wall-mounted picture, and a window with curtains.

Family Room, 2 Queen Beds, Shared Bathroom

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Triple Room, Shared Bathroom

A hotel room with two single beds, a bedside table with a lamp, and a window with curtains.

Basic Triple Room, Shared Bathroom

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Shared Bathroom

A hotel room with a bed, bedside lamps, a wardrobe, and a window with curtains.

Basic Double Room, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Petite Room with Queen Bed

A minimalist hotel room with a bed, bedside table, and a wardrobe.

Petite Room with Queen Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room with Shared Bathroom

In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Basic Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a sofa, a bed, a TV, and a window with curtains.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

George Town

Chulia Heritage Hotel places you steps from Georgetown UNESCO Historic Site and within a short 5-minute stroll of Loo Pun Hong. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Other amenities include tour/ticket assistance, luggage storage and a front desk safe. There's also the convenience of free self parking. .Within a 30-minute walk of this 3-property class Downtown George Town hotel, attractions include KOMTAR and Gurney Drive.

What's nearby

  • Georgetown UNESCO Historic Site - 1 min walk - 0.1 km
  • Cheong Fatt Tze Mansion - 7 min walk - 0.6 km
  • Pinang Peranakan Mansion - 10 min walk - 0.9 km
  • Padang Kota Lama - 10 min walk - 0.9 km
  • KOMTAR - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 24 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Senses Coffee - ‬1 min walk
  • ‪Rockafellas Kitchen & Bar - ‬1 min walk
  • ‪CHINO Restaurant & Live House - ‬1 min walk
  • ‪Kuih Nyonya Moh Teng Pheow - ‬2 min walk
  • ‪Il Bacaro - ‬2 min walk

About this property

Chulia Heritage Hotel

Chulia Heritage Hotel offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Chulia Heritage Hotel also features a front desk safe and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star George Town hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Chulia Heritage Hotel offers 45 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with premium satellite channels.

Bathrooms include a shower and hairdryers. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chulia
Chulia Heritage
Chulia Heritage Hotel
Chulia Heritage Hotel Penang
Chulia Heritage Penang
Chulia Hotel
Hotel Chulia Heritage
Chulia Heritage Hotel Penang/George Town
Chulia Heritage Hotel George Town
Chulia Heritage George Town
Chulia Heritage Hotel Hotel
Chulia Heritage Hotel George Town
Chulia Heritage Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Chulia Heritage Hotel?

Chulia Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chulia Heritage Hotel?

Yep, Chulia Heritage Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Chulia Heritage Hotel?

The closest beach to Chulia Heritage Hotel is Batu Ferringhi Beach (9 km).

Is there a free airport shuttle available at Chulia Heritage Hotel?

No, Chulia Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Chulia Heritage Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Chulia Heritage Hotel?

No, pets are not allowed.

Chulia Heritage Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 77 out of 411 reviews
Rating 8 - Good. 194 out of 411 reviews
Rating 6 - Okay. 95 out of 411 reviews
Rating 4 - Poor. 28 out of 411 reviews
Rating 2 - Terrible. 17 out of 411 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Stephen P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING Dishonest staff - do not stay here

Charged us for a deluxe room and gave us a room 2/3 the size no curtains, no room safe, noisy and not cleaned properly - still half full drink bottles from previous tenant. Several years ago it was well run, not any more. L
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Ali

👍
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Nerissa

Liked: Staff & service

Basic hotel

Room is bright with high ceilings. Our room was on ground level almost next to reception area. We stayed one night only as our hotel closed due to the government lockdown. Bathroom shower was almost right over the toilet. The whole room was wet every time someone showered. Occasionally, we'd smell cigarette smoke possibly from someone smoking near the reception area. Bed sheets were well worn and doesn't seem clean. Saw a couple of long hairs. Ugh.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Takashi

Disliked: Staff & service, property conditions & facilities
サイト内の写真より綺麗で清潔な印象を受けましたが、部屋が若干狭い感じがしました。 1人旅の1泊程度なら問題ないでしょう
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Sophiia

Liked: Cleanliness, staff & service
Value for money
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Loga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, worst WiFi!

The WiFi was really, really terrible! That alone will prevent me from staying here again. Other than that, love the location and the staff were absolutely superb. A huge thank you to them all! Some gardeners were smoking while working, which is not allowed. Why can’t Malaysians follow simply rules? No hope for the country if this carries on.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

CheeKeong

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is not in a very good condition. I have booked 2 rooms. 1 room have problem to enter using the keycard. Then later it does not have any power. Need to change room then after change to another room, the room intermittent power "trip". Need to change room again. My room initial seems ok. Then out of sudden, there is water dripping from the toilet ceiling. Need to change room. No fridge and there is not enough space to have a mini table.
Stayed 3 nights in Aug 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Poorly maintained.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No water, old linens and towels no toiletries
Stayed 5 nights in Jul 2019
Verified review

6/10 Okay

Chang

Liked: Staff & service
Disliked: Cleanliness
The heritage building was in an excellent location - very hip and happening with lots of bars, quaint cafe's and eateries. The venue however was a little run down - not as well maintained as I hoped it would be. My bedroom with fresh linen had traces of hair - of different length on it. The bathroom was clean but the water heater wasn't working so well. As I was on the ground floor, I can hear people moving around above my room.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room upgrade, good experience!
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with new painting and modern toilet. Used common toilet but no issues as they have a few for everybody. Slept well got tv and aircon. Downside, better bring your own drinking water and personal toiletries.
Stayed 1 night in May 2019
Verified review

8/10 Good

Neil J

Liked: Staff & service, room comfort

For foodies

Great location. Good food nearby.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location would use again.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Nearby to many attractions. Check-in was prompt and staff was very helpful and friendly.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Aymeric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas très bien !

Nous avons séjourné 4 nuits au Chulia Heritage Hôtel. De l’extérieur, l’hôtel est très beau ainsi que dans le lobby. Mais les chambres sont très moyennes voir pas bien du tout. Première chambre (numéro 120 standard) : très petite qui n’est pas adaptée pour 2 personnes, pommeau de douche juste au dessus des toilettes et sanitaires bouchés... bref une cata ! Le personnel était au courant que les toilettes étaient bouchées mais refile quand même cette chambre aux clients... impossible de nous changer de chambre pour les 2 premières nuits ... Seconde chambre (numéro 106 deluxe) : légèrement plus grande au niveau de la superficie, le pommeau légèrement décalé des toilettes mais le gros problème de cette chambre est l’insonorisation. Elle est située en face des escaliers pour l’étage et le va et viens est très présent et bruyant. De plus, il n’y a aucun rideau pour cacher la lumière du hall d’entrée qui passe par les vitres au dessus de la porte : obligés de dormir avec la lumière toute la nuit ... nous faisons beaucoup d’hôtels de cette catégorie et pour le moment celui ci est le pire. Propreté correcte et personnel souriant ce qui vaut les 2/5. Attention cet hôtel n’est pas du tout un 3 étoiles. On est sur une auberge aménagée en petit hôtel. Par ailleurs, situation optimale
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

Jimena

Hotel sólo para una noche

Es un hotel sumamente sencillo, no cuenta con ningún servicio, únicamente las habitaciones. Al parecer tiene poco tiempo de renovado sin embargo es un hotel viejo y por lo tanto no luce tan bien como se aprecia en las fotos, en mi perspectiva luce muy distinto a lo que te presentan. El baño es compartido y un punto negativo de ello es que no están tan limpios como esperaría además de que las regaderas están donde mismo que la taza por lo que siempre está mojada igual que el papel del baño :/ No es tan fácil encontrar el lugar ya que no está justamente sobre la calle y tampoco hay señalamientos, no es visible ya que tienes que accesar por el estacionamiento del mismo y el hotel se encuentra al fondo (en lo personal pase dando vueltas por casi dos horas y nadie sabía informar). Lo recomendaría sólo si tu presupuesto es bajo y no piensas pasar más de una noche ahí
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Aznan

AIRCOND perlu di Service Cadar perlu di tukar Tepat pada waktu
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Kaleung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間舒適，整潔，服務也良好，旺中帶靜！
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berdekatan dgn tempat sejarah
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Verified traveller

Do not expect car parking even if you book, I advised I require car parking on arrival as I was driving 600KM from Thailand and this was essential to my stay. When I arrived one of the security/ car park attendants / maffia woman told very rudely the car park was full move my car now and I should of got there earlier and “the Malaysians” beat you to it and laughed. I said can I just stay 5 minutes and check in first and leave my bag in the room and she said no go and pay for parking elsewhere! I stay in up to 50 hotels a year and also own a hotel, this was one of the most disgusting receptions I have ever encountered at any hotel anywhere in the world and ended Ed up parking almost 2km away! Room was fine, terrible WiFi speeds however this is common in Malaysia. I stayed 2 times in 3 days as part of a business trip and left my car where I parked on the first night, when I returned 2 days later she laughed at me saying where is your car?
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Jackson

Liked: Staff & service, room comfort
Share toilet
Stayed 1 night in Nov 2018