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Hotel 't Hert

2.5 star property
Pet-friendly hotel connected to the convention centre in Genk with free breakfast

Photo gallery for Hotel 't Hert

Guests can dine al fresco at this casual eatery, where outdoor seating invites relaxation.
Two beds with white bedding and blue pillows, a wooden headboard, and a painting adorn this inviting room.
Enter the Hotel Restaurant Cavernne Hert through this inviting doorway.
Cozy retreat with a wooden door, elegant chandelier, and a vase with a beautiful bouquet.
Enjoy a romantic dinner for two in this elegantly appointed dining area with a beautifully set table and a lovely floral arrangement.

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Winterslagstraat 11, Genk, 3600
  • C-mine Cultural Centre
    ‪2 min drive‬
  • Cristal Arena
    ‪7 min drive‬
  • Bokrijk Open Air Museum
    ‪8 min drive‬
  • Liege (LGG)
    ‪36 min drive‬

Room options

Basic Twin Room, 1 Bedroom

Highlights

Heating
Free cots/infant beds
LCD TV
Down duvet
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Ceiling fan
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room dining

Double Room, Bathtub

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Shower/bath combination
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the area

Genk

Hotel 't Hert puts you in the heart of Genk, connected to the convention centre and within a 20-minute stroll of St. Martin's Church and Genk Sundial Park. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a terrace and free newspapers in the lobby. Other amenities include a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this Genk hotel you'll find Vrijthof.

What's nearby

  • C-mine Cultural Centre - 2 min drive - 2.6 km
  • Spiegelven Golf Club - 6 min drive - 5.3 km
  • Cristal Arena - 7 min drive - 8.3 km
  • Bokrijk Open Air Museum - 8 min drive - 7.5 km
  • Hangar 58 - 8 min drive - 8.2 km

Getting around

  • Genk Station - 6 min walk
  • Brussels Airport (BRU) - 62 min drive

Restaurants

  • ‪'t Stadscafé - ‬2 min walk
  • ‪La Chapelle - ‬2 min walk
  • ‪Plank 'n Drank - ‬3 min walk
  • ‪Relaxy - ‬3 min walk
  • ‪Wonderbar - ‬2 min walk

About this property

Hotel 't Hert

Pet-friendly hotel connected to the convention centre in Genk with free breakfast
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel 't Hert. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee. Parking is available for a fee.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 1957
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bar or lounge
  • Dining venue
Hotel 't Hert offers 10 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 2 per day)
  • Airport pick-up shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Parking on site (EUR 3 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1957
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 3 per day
  • Nearby parking fee: EUR 2.00 per day
  • Rollaway bed fee: EUR 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Hotel 't Hert
Hotel 't Hert Genk
't Hert
't Hert Genk
Hotel 't Hert Genk
Hotel 't Hert Hotel
Hotel 't Hert Hotel Genk

Frequently asked questions

What is the cancellation policy at Hotel 't Hert?

Hotel 't Hert offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel 't Hert?

Yep, Hotel 't Hert has a self car park for EUR 3 per day.

Is Hotel 't Hert family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Hotel 't Hert is a hit with families.

Does Hotel 't Hert serve breakfast?

You bet, free buffet brekkie is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel 't Hert?

No, but there's a shuttle from the airport to the hotel on request for a fee.

Is there a bar or restaurant at Hotel 't Hert?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel 't Hert?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel 't Hert?

Cats and dogs are welcome at Hotel 't Hert, with food and water bowls on offer.

Hotel 't Hert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 79 reviews
Rating 8 - Good. 35 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

HMA VAN DEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

A Nice family hotel in the centre of the city. Service and breakfast was good.
Stayed 1 night in May 2017

8/10 Good

Jim, Brentford

Liked: Cleanliness, staff & service

Nice hotel, close to centre & station

An excellent location in the centre of Genk. The hostess was very friendly and unfailingly helpful. Restaurant served very tasty Belgian, home-cooked food.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasant stay!

The hotel is very basic. The small toilet only has a sliding plastic door and as a result, the water would drip towards the carpet of the room. It does not have an elevator. They would change the towels daily but they would not clean the room. We booked a room with a balcony but there is did not find any balcony. The good points I see is the nice breakfast and its proximity to the center of town and the train and bus station. For the price and for a brief stay, it is good enough.

8/10 Good

alistair, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in genk

Small family run hotel, chatty hosts, good breakfasts, clean tidy room - up a lot of stairs. Good location for central genk. Reasonable prices.

8/10 Good

Christopher, Gorleston UK

Liked: Cleanliness, staff & service, room comfort

Just perfect......

I felt welcomed on arrival though it did take a little while for someone to see me as the receptionist also appeared to be the waitress, barmaid and possibly the cook also (the last one is a joke)in the restaurant. And as I had to wait (only a few minutes) I was offered a free drink. My room was on the top floor which was no problem for me. But could be a problem as it was up several sets of stairs with some being very narrow.I was given a hand to carry my bags by the 'porter' who was also the receptionist,etc.But she kept smiling, explained the wi-fi access to me (which I got wrong and went and bugged her about)and breakfast. The room was a reasonable size and the bed comfortable. Though I do not like European pillows very much. The room was a bit 'falling apart' in places but it was very clean which is more important to me. It was ideal for what I needed and I did not expect The Ritz at the price I paid so therefore 5/5 for value. And then there was breakfast thrown in. All you can eat and with 7 hours standing in the cold and rain to look forward too that was much appreciated. So, would I recommend the hotel. Yes. Most definitely. Don't expect pure luxury. But as someone to eat and sleep at a great price it is perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and friendly

Great hosts, very kind. Very cosy and frinedly bar and restaurant.

8/10 Good

Anthony, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An unbiased opinion

If you want run-of-the-mill, don't choose Hotel 't Hert! But if you like a warm welcome from friendly hosts, an excellent free breakfast and a superb evening menu at a very good price, then you wont be disappointed. Be wary of shallow tread stairs with low headroom! Fairly quiet, considering centre of town location. Room clean and train/bus/cycle-hire station 5 minutes walk. Amazing cycling/walking in National Forest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem!

Lovely hotel with wonderful friendly hosts. Couldn't fault their helpfulness and food. Hotel a little bit tired but quirky. Only suggestion would be to revamp the showers. Really enjoyed our stay and would definitely go back again.

8/10 Good

Roger, Chippenham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money hotel in Genk

This Hotel is an old hotel in the middle of Genk. I was looking for a low cost Hotel for one night with free wi-fi. This Hotel is in an old building and is shared with a bar and restaurant. I was able to park outside for free overnight. I would rate it as a UK 2 star, the staff are pleasant and helpful, there is a good breakfast, it is impeccably clean and met my needs perfectly. Great Value for money

8/10 Good

Mark, Riga, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual but delightful hotel experience

Staff was great in helping me find a way to get there from about 40km away. They were equally helpful the next day in providing a train schedule for me. Very quaint place, owners/managers multi-lingual and their dog carries your key to the room...indeed the place has some serious ambiance! And they provided an outstanding breakfast!!

8/10 Good

Magnus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fin frukost och läge men enkelt rum

Utmärkt frukost och läge men rummet var i dåligt skick.
Stayed 4 nights in Sep 2017

6/10 Okay

Festivalganger

Liked: Cleanliness, staff & service
Disliked: Room comfort

Prima budget hotel

Goed ontbijt. Vriendelijk personeel. Geen afgesloten douche en toiletruimte. Geen privacy dus. Prijs/kwaliteit verhouding goed.
Stayed 2 nights in Aug 2017

8/10 Good

Luud, Bavel

Liked: Cleanliness, staff & service

Leuk hotelletje in centrum Genk

Leuk hotelletje in centrum Genk. Voldoende restaurants en terrasjes op 100 meter.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expérience très désagréable concernant l'accessibilité de cet hôtel. l'info "pas d'ascenseur" tout en bas de la page "information sur l'hôtel" m'ayant échappée et voyageant avec une personne à mobilité réduite, nous avons eu la mauvaise surprise de découvrir à notre arrivée en soirée, un vieil hôtel sans ascenseur. Les chambres sont toutes aux étages et les escaliers sont serrés et raides. Dommage que l'information sur le manque ou la difficulté d’accessibilité ne soit pas mentionnée plus clairement et en première ligne. J'ajoute que lors de ma réservation, j'avais spécifié "chambre accessible pour personne à mobilité réduite" mais ni hotels.com ni l'hôtel Hert ne m'ont recontactée pour me signaler cette incompatibilité.
Stayed 1 night in Jun 2017

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top prijs-kwaliteit

Tophotel in het centrum van Genk. Heel uitgebreid ontbijt. Prijs - kwaliteit niet te evenaren.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel voor een normaal bedrag per nacht

Bedden iets teveel veren voelbaar maar het ontbijt was prima. Bij dreigend tekort ging de eigenaar direct aan de gang om extra broodjes te halen.

2/10 Terrible

simona, mi

Disliked: Cleanliness, property conditions & facilities, room comfort

Problema acqua

Camere molto vecchia bagno in camera diviso da unatenda Problema di tubature dai rubinetti usciva acqua nera

10/10 Excellent

ton , tilburg , nederla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer gastvrij

Zeer. Gastvrij met een heerlijk ontbijt goed bed kortom een aanbeveling voor mijn volgende keer , en ook belangrijk is het centrum om de hoek , bedankt en tot de volgende keer

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoon vriendelijk huiskamer gezellig

Gjgjhgn

4/10 Poor

Pawel

Disliked: Property conditions & facilities, room comfort

Dogodne położenie i to by było na tyle

Rezerwowałem pokój dla siebie i syna na 2 noce i na stronie była podana cena całkowita 120 € płacąc rachunek okazało się że muszę dodatkowo zapłacić na śniadania syna bo pokój zarezerwowałem single (z łóżkiem 140 cm) i dodatkowo podatek więc suma wyszła prawie 140€. Rozmawiając z właścicielką usłyszałem że syn był dodatkowo nie ujęty w kosztach....nie wiem czy błąd leżał po stronie hotelu czy portalu bo wyraźnie rezerwowałem dla siebie i syna ale fakt że koszty były wyższe niż oferta pozostawia negatywne wrażenia.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

zentrale lage, parkmöglichkeit vorhanden

wir haben eine nacht im hotel verbracht. super zentrale lage. parkmöglichkeit vorhanden.empfang sehr freundlich und nett.Frühstücksbuffet sehr gut.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Gute Lage für anspruchslose

Wir trafen auf sehr freundliche Eigentümer. Das Zimmer war mit Dusche und WC im Schlafraum, durch einen dünnen duschvorhang getrennt, der sich nicht ganz schließen ließ. Das ging garnicht. Wir haben das zimmer gewechselt. Danach war das Bad zumindest mit einer alten schiebetür abzugrenzen. Schön war das trotzdem nicht. Für absolut anspruchslose reicht es aber.

6/10 Okay

Saskia