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The Palms Motel

Property class: 2

Photo gallery for The Palms Motel

A building with a sign that reads "The PALMS" on a brick wall, surrounded by palm trees and grass.
A small bathroom with a toilet, a sink, and a cabinet.
A swimming pool with white lounge chairs and a red car in the background.
A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp.
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping

Explore the area

View map
5169 Lake Rd E, Geneva, OH, 44041
  • Place, Lake Erie
    ‪3 min walk‬
  • Place, Geneva Township Park
    ‪5 min walk‬
  • Place, Old Firehouse Winery
    ‪13 min walk‬

Room options

View all photos for King Room

A bedroom with a floral bedspread, a wooden nightstand with a lamp, a framed picture on the wall, and a door leading to another room.

King Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

A bedroom with a floral bedspread, a chair, a bedside table with a lamp, and a wall-mounted air conditioner.

Queen Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp.

Double Queens

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Geneva

At The Palms Motel you'll be within just a 10-minute stroll of Lake Erie and Geneva Township Park. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a picnic area and a vending machine. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Geneva-on-the-Lake motel include Allison's Mini-Golf and Old Firehouse Winery.
View more Motels in GenevaOpens in a new window

What's nearby

  • Lake Erie - 3 min walk - 0.3 km
  • Geneva Township Park - 5 min walk - 0.5 km
  • Allison's Mini-Golf - 11 min walk - 1.0 km
  • Old Firehouse Winery - 13 min walk - 1.1 km
  • Lakehouse Inn & Winery - 2 min drive - 1.5 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 49 min drive

Restaurants

  • ‪Circle K - ‬9 min drive
  • ‪Mary's Diner - ‬8 min drive
  • ‪Sportsterz Bar And Grille - ‬9 min walk
  • ‪The Loft at Indian Creek - ‬2 min drive
  • ‪The Boot - ‬7 min drive

About this property

The Palms Motel

The Palms Motel offers its guests a seasonal outdoor pool, a vending machine, and a picnic area. Public spaces have free WiFi. Free self parking is available.

This Geneva-on-the-Lake motel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Outdoor picnic space
  • No smoking on site
The Palms Motel offers 17 air-conditioned accommodations with coffee/tea makers and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 23 May and close on 30 September.
  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

Frequently asked questions

What is the cancellation policy at The Palms Motel?

The Palms Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Palms Motel?

Yep, The Palms Motel has a free self car park.

Does The Palms Motel have a pool?

The Palms Motel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May 23 to September 30).

Is there a free airport shuttle available at The Palms Motel?

No, The Palms Motel does not offer an airport shuttle service.

What time are check-in & check-out at The Palms Motel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Palms Motel?

No, pets are not allowed.

Is there a golf course on site at The Palms Motel?

There isn't one on site, but Geneva-on-the-Lake Municipal Golf Course is a short 14-minute walk away.

The Palms Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 205 reviews
Rating 8 - Good. 60 out of 205 reviews
Rating 6 - Okay. 28 out of 205 reviews
Rating 4 - Poor. 16 out of 205 reviews
Rating 2 - Terrible. 7 out of 205 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
room was well kept - pool was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stayed. Nice comfortable room. Easy check in, would definitely stay again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time. Palms was nice the rooms are great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size it was clean the kids said the pool was warm...
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice, staff friendly. The room is top clean, needs a good deep clean.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the hotel. Everybody was really nice and I would recommended I would recommend this motel to anybody that should ask. I also think it was a good value for your money.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had received a text the morning of our check in with our room number and door code. The room was clean and walkable to the strip. Was a perfect place for our short trip!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excellent location with a short walk to the mile strip of restaurants and entertainment. Missed having a lobby to go to for information and check-in. Parking was good. Pool was enjoyable. Keyless entry was new to us but a good idea. Comfortable bed and linens.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room was clean and well kept. Self checkin was easy. If you’re looking for an affordable room that clean and safe then this is your place. Suggestion: create a smoking area away from the other room entrances.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful,manager who is there everyday 7days a week is the absolute best definitely can't find a manager that takes pride like she does in her work and employees I enjoyed the helpful/kind staff /employees there so much
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It served its purpose. Pretty thin walls.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point we got it at it was a very nice little room. Bed comfortable and staff helpful. Cleanliness could be better but it was our cheapest option.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was perfect!! Temps were close to 95 really didn’t need a heater but felt amazing!! Staff was very helpful!! Forgot hair dryer of course they came to the rescue!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Heated pool. No contact check in. Comfortable bed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went up there for our anniversary and everything was fine we had zero problems swam in a pool hung out at the beach and walked up and down the strip and enjoyed ourselves everybody there on the staff was very friendly
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Easy to get ahold of on the phone but not present onsite as much which was fine for what I needed. Walking distance to the strip with a lot of food/bar options. Can see water from property. Would stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Vwry nice place to stay while on vacation
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to get to everything close by. The rooms were very quiet and had ac. The room seemed clean, but we did have bugs in our room. I think it was because of the ac unit. The staff was very friendly. And we like the fact that it had a pool. My only complaint is the pool could have been a little cleaner.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year staying here and always very nice!
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
The room had a terrible odor and the bed smelled like men’s cologne
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The motel was close to the strip without actually being on the strip so made it somewhat quieter there biggest drawback was there was no microwave oven in the room which made it kind of inconvenient. The pool was nice. Not real big but good enough.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Was fine for a one night stay. We did find a tshirt that was not ours in the sheets in one of the beds. Hoping the linens were clean. Quick to respond with wifi password when needed.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay and would stay again!
Stayed 1 night in Jul 2025