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The Palms Motel

2.0 star property

Photo gallery for The Palms Motel

Front of property
Free toiletries, towels, soap, shampoo
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Double Queens

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
5169 Lake Rd E, Geneva, OH, 44041
  • Place, Geneva Township Park
    ‪5 min walk‬
  • Place, Old Firehouse Winery
    ‪13 min walk‬
  • Place, Lakehouse Inn & Winery
    ‪19 min walk‬

Room options

View all photos for King Room

King Room

King Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

Double Queens

Double Queens

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Geneva

At The Palms Motel you'll be within just a 10-minute stroll of Lake Erie and Geneva Township Park. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a picnic area and a vending machine. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Geneva-on-the-Lake motel include Allison's Mini-Golf and Old Firehouse Winery.
View more Motels in GenevaOpens in a new window

What's nearby

  • Geneva Township Park - 5 min walk - 0.5 km
  • Old Firehouse Winery - 13 min walk - 1.1 km
  • Geneva-on-the-Lake Municipal Golf Course - 14 min walk - 1.2 km
  • Adventure Zone - 18 min walk - 1.5 km
  • Lakehouse Inn & Winery - 19 min walk - 1.7 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 49 min drive

Restaurants

  • ‪Mary's Diner - ‬8 min drive
  • ‪Sportsterz Bar And Grille - ‬9 min walk
  • ‪Domino's Pizza - ‬9 min drive
  • ‪Bb's Corner Carry Out - ‬9 min drive
  • ‪Driftwood Point Beach Bar and Grill - ‬11 min drive

About this property

The Palms Motel

The Palms Motel offers its guests a seasonal outdoor pool, a vending machine, and a picnic area. Public spaces have free WiFi. Free self parking is available.

This Geneva-on-the-Lake motel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Outdoor picnic space
  • No smoking on site
The Palms Motel offers 17 air-conditioned accommodations with coffee/tea makers and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 23 May and close on 30 September.
  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

Frequently asked questions

What is the cancellation policy at The Palms Motel?

The Palms Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Palms Motel?

Yep, The Palms Motel has a free self car park.

Does The Palms Motel have a pool?

The Palms Motel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May 23 to September 30).

Is there a free airport shuttle available at The Palms Motel?

No, The Palms Motel does not offer an airport shuttle service.

What time are check-in & check-out at The Palms Motel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Palms Motel?

No, pets are not allowed.

Is there a golf course on site at The Palms Motel?

There isn't one on site, but Geneva-on-the-Lake Municipal Golf Course is a short 14-minute walk away.

The Palms Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 114 reviews
Rating 8 - Good. 30 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and pool. Staff was AWESOME and super friendly. Definitely recommend and will be going back for sure.
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2025

8/10 Good

Ragene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was decent for a one night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Tammy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Unprepared
Stayed 3 nights in Jul 2025

10/10 Excellent

ALLISON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. Don’t let the word motel scare you. It’s not fancy but it was clean, well lit, and the pool was sparkling clean. Great for 2 nights of fun in GOTL.
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort

Good for the price

Room was clean, for the most part. Shower curtain wasn’t long enough so water poured out of the bottom all over the floor even into the room. A bit outdated but staff was friendly & check in was convenient with a text for key code since we were a late check in
Stayed 1 night in Sep 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year staying here and always very nice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Niki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordably. Pool needed some attention. Management not really there.
Stayed 2 nights in Aug 2025

8/10 Good

Cheryl A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to everything… I’ll stay again and hopefully it’ll be warm enough to swim in the pool
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle, Parma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean. Well maintained. Staff was very nice. Easy and smooth check in. They send your keycode to you. It was great. Only stay one night this time during labor day weekend but i will stay longer next year.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The pool was nice and warm. It is close to the strip so easy to walk to plus close to a few restaurants. The staff were very friendly. The only down side is that there was only one extra parking spot for as many rooms. Unfortunately a truck took up several spaces. But there was road parking not far from the parking lot. Also I noticed how many people came from the location across the street to use the pool. But if you don't mind old motel vibes this place is great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice location
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here, r room was very nice, once I learned how to unlock the door, it was very convenient to walk where we wanted, our granddaughter loved the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Outdoor pool Walk to many bars with live music & alot of choices for food.rooms are updated & very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean, cleaning staff friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

It’s a renovated fifties style motel with excellent outdoor pool great for solo travel !!
Stayed 1 night in Jul 2025

6/10 Okay

Audra

Travelled with group
Liked: Cleanliness
We had a few hiccups during our stay. We lost power on day two apparently a tripped breaker, and our travel companions in another room had zero hot water until late on day two. The pool was a great amenity and helped ease the tension but could have used a good vacuuming. Communication between the staff was difficult as there was no one there after 5:00. Both are minor problems and were fixed. We refused to let all that dampen our spirits and will use again.
Stayed 2 nights in Jul 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lil place.
Stayed 2 nights in Jul 2025

8/10 Good

Bob

Travelled with partner
Liked: Property conditions & facilities
Office was rarely open, but who cares.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcia

Disliked: Cleanliness
Stayed 2 nights in Jul 2025