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4.1 out of 5

"Exsost fan in the shower was making too much noise , covers on the bed was bit rust type thing on it , brown pillows were dirty " More

By a verified traveller on Fri 25 Feb 2022

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Hotel Description

Belmercer Motel places you in the center of Geelong, within just a 15-minute stroll of Deakin University and The Carousel. Highlights at this motel include in-room free WiFi and LCD TVs.

This business-friendly motel offers dry cleaning/laundry services, luggage storage, and an elevator. Other amenities include a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Geelong motel include Geelong Performing Arts Center and Westfield Geelong.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$126* Per night/room 24 Aug. - 25 Aug.

Accessible Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen / Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Spa Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Belmercer Motel ratings based on 538 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Belmercer Motel

Everyone (312) Couples (162) Business (5) Family (47)
5 out of 5
Was good

Posted by on 3 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by The Team at Belmercer Motel

Hello Benn, Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. We are pleased to hear you enjoyed your stay with us. Kind Regards

1 out of 5
NEVER AGAIN! Clearly the owner is only concerned with making money and not providing quality accommodation or service.

Posted by , from Coleraine on 28 Feb. 2022

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Comment from Hotel Management

2 Mar. 2022 by The Team at Belmercer Motel

Hello Helen, Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. However on this occasion we are left baffled by your review. You stayed with the Belmercer Motel for two nights and made no complaints or comments to any staff on duty regarding any concerns you had. On check in you were advised that reception would happily store your luggage until you returned in the afternoon from your appointments. If you were unhappy with the price on-line you were under no obligations to proceed with making the reservation online and supplying an online booking agency with your credit card details to charge. Kind Regards

3 out of 5
Exsost fan in the shower was making too much noise , covers on the bed was bit rust type thing on it , brown pillows were dirty

Posted by on 25 Feb. 2022

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Comment from Hotel Management

26 Feb. 2022 by The Team at Belmecer Motel

Hello Raginilachmi, Thank you for taking the time to review the Belmercer Motel. We appreciate all guest feedback. We are sorry that the fan in your bathroom was noisy. We will have maintenance look into the issue. In the future please note that you can contact a staff member if there are any issues with your room so we can hopefully rectify them while you are still in house to make your stay more comfortable. A number is provided in the booklet on your table if you require anything after hours. I am not sure whether you mean that the cover for the single bed was rusty or if the cover left a rust residue on the single bed when removed. Either way I will have housekeeping investigate the issues you have raised. Kind Regards

5 out of 5

Posted by on 13 Feb. 2022

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1 out of 5
not frienly

Posted by on 6 Feb. 2022

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Comment from Hotel Management

7 Feb. 2022 by The Team at Belmercer Motel

Hello Nawroz, Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. You booked a Standard Queen Unit for Two Adults only via Wotif.com, despite there clearly being space to add information about any children travelling with you. You wilfully lied and mislead the team at Wotif and at the Belmercer Motel. It was only when a staff member from the Belmercer Motel called you to check your arrival time, and the number of guests did you admit to there being children travelling with you also. It would serve you for future travel to remember that when the booking site or agency asks for the number of guests, you must include all adults and children at the time of booking this way you ensure you are shown the appropriate rooms and rates. As you would not book a flight for two adults and then assume that your two children would fly free of charge. It is extremely unfair to attack the staff member on duty by stating they were rude, our staff members pride themselves on their friendly and helpful demeanour and were kind and courteous to you and your family whilst at reception, even when your children continued to cross into a staff only section and had to be gestured back to reception multiple times during your time at reception. It is our hope that this experience helps you to correctly book your accommodation in the future as not all properties would have been able to accommodate a family of four at 6:30pm, when you had only booked for two adults. Kind Regards

3 out of 5
The bed was so hard. Like laying on hard wood.

Posted by on 3 Feb. 2022

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Comment from Hotel Management

4 Feb. 2022 by The Team at Belmercer Motel

Hello Emily, Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. We are sorry that you found the bed to be uncomfortable. Our mattresses are commercially made and are less 10 years old, so they should still be in optimum comfort ranges. Had you raised this issue with a staff member on duty on the day of your reservation we may have been able to further assist you with this matter. Kind Regards,

5 out of 5
It was easy to walk to waterfront and shops quite the room we had. Easy to get back on the hwy to head to Melbourne. Reception staff was lovely very bubbly and welcoming. Will be staying here again for sure

Posted by on 27 Jan. 2022

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Comment from Hotel Management

28 Jan. 2022 by The Team at Belmercer Motel

Hello Michelle, Thank you for your kind words. We are glad you enjoyed your stay with us. We look forward to seeing you again in the future. Kind Regards

4 out of 5
Receiptipn closed in middle of day

Posted by on 25 Jan. 2022

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Comment from Hotel Management

26 Jan. 2022 by The Team at Belmercer Motel

Hello Michael, Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. Our reception is open between 9am and 10am for check out and between 2pm and 9pm for check in. There is however staff on duty between 10am and 2pm they are located in the units completing other jobs. Kind Regards

2 out of 5

Posted by on 23 Jan. 2022

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3 out of 5
The bathroom door room 9 is a shocker kept sticking... no tissues in bathroom.. Apart from that we enjoyed our stay. Friendly and good location.

Posted by on 16 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by The Team at Belmercer Motel

Hello Greg, Thank you for taking the time to review the us. We appreciate all guest feedback. We will pass along these notes to the appropriate staff members. Kind Regards

Property Features

There's a coffee shop/cafe on site. The business-friendly Belmercer Motel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available. This 4-star Geelong motel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Built in 2013
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Geelong Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Belmercer Motel offers 23 air-conditioned accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 9:00 PM
  • Saturday - Sunday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 9:00 PM
  • Saturday - Sunday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Hotel Names

  • Belmercer Motel Geelong
  • Belmercer Motel
  • Belmercer Geelong
  • Belmercer
  • Belmercer Motel Motel
  • Belmercer Motel Geelong
  • Belmercer Motel Motel Geelong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.