All 23 rooms feature cable TV, DVD players, and hair dryers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Irons/ironing boards, desks, and free toiletries are also available.
This business-friendly motel offers dry cleaning/laundry services, luggage storage, and an elevator. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities.
Places within a 15-minute walk of this 4-star Geelong motel include Geelong Performing Arts Center and Westfield Geelong.
17 May 2021 by The Team at Belmercer Motel
Hello Tim. A, Whilst we always appreciate honest guest feedback, we feel that it is necessary to highlight some key errors in your review. You booked a Standard Queen Room checking in on 5th May 2021 and checking out 7th May 2021 at approximately 8:52pm via Wotif (an on-line third-party booking system). We clearly state our reception opening times as between 2pm and 9pm with NO AFTER HOURS Check in Available. You still choose to book this room on-line. A member of our team rang you when we received your booking and on this phone call you were advised that reception closes at 9pm (this was the third time you had been informed of our reception hours and check in procedure [1st: On-Line at the time of booking, 2nd: In an email message sent directly after booking and 3rd: This telephone conversation] and we do not have an after-hours check in available, it was at this time that you informed staff that you were still between 30 and 45 minutes away. You were informed that because you had a two-night stay booked, you would be able to check in from 8am to 9pm on 6th May 2021 for your second nights’ accommodation. Staff then instructed you to call Wotif Customer Care as you had made the booking directly with them, you did not do this on the 5th of May 2021, you instead waited until the 6th of May 2021 to contact the Wotif Customer Care Team, who then contacted the Belmercer Motel, where our friendly staff explained the situation regarding your booking. We suggest that in the future when making a booking on-line through a third-party booking system, you thoroughly read through the opening hours, and terms and conditions before agreeing to finalise the booking. Our staff and the motel are not responsible for guest error or for guests not reading the terms and conditions when making a booking. Kind Regards
29 Apr. 2021 by The Team at Belmercer Motel
Hello Anonymous, Thank you for taking the time to review the Belmercer Motel. Whilst we appreciate guest feedback, we would have loved to hear a little more as to why you choose to mark us as 3 out of 5. Kind Regards
7 May 2021 by Manager
Thank you for taking the time to review us :) The team at Belmercer Motel
28 Mar. 2021 by Manaager
Hi Anonymous The cafe at the front of the motel is a separate business and due to covid have changed there open hours. The manager on duty.
21 Mar. 2021 by Manager
Hi - You clearly booked online with Wotif, you only put your name for the booking and common sense suggest you add all parties to the booking. You clearly go an email stating the person whose name is on the booking is the guest we will check in - as they need to supply photo id and a credit card. This also stated on the online booking site. The manager on duty. Next time we suggest when you book online you add all parties to your booking.
10 Mar. 2021 by Manager
Thank you Anonymous for your kind review and we look forward to seeing you again. The team at Belmercer Motel
14 Feb. 2021 by Manager
Thank you :)
5 Feb. 2021 by manager
Thank you for the 5/5. Kind regards The team at Belmercer Motel
24 Jan. 2021 by Manager
Thanks for your comments The manager on duty
18 Jan. 2021 by Manager
Thank you Anonymous
There's a coffee shop/café on site. Public spaces have WiFi for a fee. The business-friendly Belmercer Motel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This 4-star Geelong motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Belmercer Motel offers 23 air-conditioned accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.
Room service (during limited hours) is available.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.