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4.1 out of 5

"The room was clean and tidy, there was only one locking door handle and no safety chain " More

By a verified traveller on Thu 22 Dec 2022

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Hotel Description

Belmercer Motel places you in the center of Geelong, within just a 15-minute stroll of Westfield Geelong and Deakin University. Highlights at this motel include in-room free WiFi and LCD TVs.

This business-friendly motel offers dry cleaning/laundry services, luggage storage, and an elevator. Other amenities include a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Geelong motel include The Carousel and Geelong Performing Arts Center.

Accessible Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 29 Jan. - 30 Jan.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen / Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Spa Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Belmercer Motel ratings based on 549 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Belmercer Motel

Everyone (314) Couples (163) Business (5) Family (51)
4 out of 5
The room was clean and tidy, there was only one locking door handle and no safety chain

Posted by on 22 Dec. 2022

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Comment from Hotel Management

23 Dec. 2022 by The Team at Belmercer Motel

Hello Dianne,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards

3 out of 5
Access to the property was easy, especially by car with plenty of parking. Road noise and the railway noise from the line behind the motel I did not like.

Posted by on 7 Dec. 2022

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Comment from Hotel Management

8 Dec. 2022 by The Team at Belmercer Motel

Hello Matthew,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards

4 out of 5
The bathroom was nice and spacious.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

29 Nov. 2022 by The Team at Belmercer Motel

Hello Christine,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed our spacious bathroom facilities.Kind Regards

1 out of 5
Room was basic but clean enough tv out dated and poor quality had to pay a $200 dollar bond on top of room price never had to do that before worst motel in Geelong and I’ve stayed in most

Posted by on 16 Nov. 2022

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Comment from Hotel Management

17 Nov. 2022 by The Team at Belmercer Motel

Hello Darren,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are unsure what you mean by the TV was outdated with poor quality, we offer Free to Air channels as well as access to numerous Foxtel channels included with the room.Our terms and conditions, including the requirement of a security deposit are clearly listed at the time of booking and again in a confirmation email.Kind Regards

4 out of 5
Convenient and hassle free

Posted by on 9 Nov. 2022

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Comment from Hotel Management

10 Nov. 2022 by The Team at Belmercer Motel

Hello Bernard,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards

3 out of 5
needed better seating in room and better mattress, clean, staff pleasant

Posted by on 26 Oct. 2022

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Comment from Hotel Management

27 Oct. 2022 by The Team at Belmercer Motel

Hello Linda,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Our mattresses are commercially made in Geelong and are a commercial grade queen bed. We understand that each individual will have different preferences for their sleeping habits.Thank you for your kind words about our staff, we will be sure to pass these along.Kind Regards

1 out of 5
The staff attitude is disgraceful. Booked a twin share room that sleeps 3 and due to the initial Wotif search i used only listing 2 people they stung me another $55 for 3 people stating in a room that sleeps 3 . There are better options than this place. Id recommend staying elsewhere

Posted by on 19 Oct. 2022

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Comment from Hotel Management

20 Oct. 2022 by The Team at Belmercer Motel

Hello Jeremy,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback, the Belmercer Motel also notes that this is the third review that you have left in regard to your two stays with us.The Belmercer Motel feels that it is important to clarify the information in your review once again, you booked a Deluxe Queen/Twin Unit for two people only, you then proceeded at check in to state that there would be Two Adults and One Child staying, you were advised of the extra cost that would be incurred on your first check in. You proceeded to make another booking two night later and still made the decision to only book for two despite having three people and despite previously stating your own awareness that the default search is for two guests only. When booking via a third party online booking agency such as Wotif, you are required to enter the correct number of guests including adults and children, by doing this you ensure you are being shown the correct room rates and the correct availability for the duration of your stay. The Wotif website makes it very clear that you are booking the base rate for two adults only, additional guests incur additional costs, as all goods and services must be paid for. Kind Regards

1 out of 5
The Staff member was probably the most arrogant and nastiest person I have ever met. I booked a twin share room with a queen and a single for my partner, myself and my 6yo son. I paid the premium for this room knowing I had 3 people. She then informed me regardless of that i had only booked for 2 people on the Wotif page (which is the default Wotif search) so then helped herself to $55 more from my credit card for having an extra person?? In all my years of using Wotif i have never come across this problem. If you book and pay for a room that sleeps 3 then that's what you should get. Abysmal service and I'm unsure how this place is still in business. They hide behind the NO REFUND so once you are there you are pretty much cornered. She basically accused me of stealing, mind you, I had booked the correct room and paid for it. She also informed me that this happens to her all the time. DO NOT STAY AT THIS PLACE.!!!! EVER!!

Posted by on 18 Oct. 2022

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Comment from Hotel Management

19 Oct. 2022 by The Team at Belmercer Motel

Hello Jeremy,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. However, in this situation we feel it is only necessary that the motel clear up some misleading information in your review.You state that you have been using Wotif for many years, yet you appear to willingly ignore the booking procedure and fail to add all guests that will be staying over the course of your stay. The Expedia Group who run Wotif have made the booking process extremely easy for customers allowing you to add the number of guests (adults and children) at the time of searching for a room.Whilst you did select a room type that sleeps three guests, It clearly states online that base room rate shown is for two people only, so if you fail or choose not to include all guests on the initial search you will not be shown the correct rate. The Belmercer Motel did not “help itself” to an additional 55.00, you were advised at check in that you would need to pay for the additional person, and you stated that as you would not be leaving until 10 am the next morning you would attend reception at check out and pay the owed amount. Instead of doing this you left the key in the room and left the property without paying, as such you were rightfully charged for the extra person. The Belmercer Motel feels it is only fair to point out that you willingly choose to re-book at the property two nights later and once again made the decision to book for two guests only, you then attempted to hide the third person from the staff member on duty and when said staff member approached you and asked you to return to the desk and immediately pay for the additional person, you became rude and aggressive within the conversation.When you choose to incorrectly book for the correct number of people, you are in fact stealing from not only the property but also the on-line booking agency you have booked through. As you are using products and services that you have not paid for. You would not book a flight for two people and then except to seat a third person on the same flight at no cost just because there was an empty seat on the flight.At no point did the staff member on duty state this happens at the property all time, the staff member on duty was simply stating that you yourself appear to have a history of booking incorrectly when using the on-line booking service Wotif. We at the Belmercer Motel, hope that in the future when using an on-line booking service such as Wotif or Expedia, you correctly input the number of guests including all adults and children that will be staying at the property, to ensure you are shown the correct room rates and the availability of rooms that will accommodate you all. Kind Regards

3 out of 5

Posted by on 16 Oct. 2022

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5 out of 5
Very clean, comfortable user friendly Motel. I didn’t want to leave.

Posted by on 28 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by The Team at Belmercer Motel

Hello Allan,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us and we hope to see you again when you are next in Geelong.Kind Regards

Property Features

There's a coffee shop/cafe on site. The business-friendly Belmercer Motel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available. This 4-star Geelong motel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Built in 2013
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Geelong Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Belmercer Motel offers 23 air-conditioned accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 9:00 PM
  • Saturday - Sunday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 9:00 PM
  • Saturday - Sunday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property does not require health documentation at check-in

Hotel Names

  • Belmercer Motel Geelong
  • Belmercer Motel
  • Belmercer Geelong
  • Belmercer
  • Belmercer Motel Motel
  • Belmercer Motel Geelong
  • Belmercer Motel Motel Geelong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.