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4.1 out of 5

"We chose motel because it had a cafe, only to find that it did not open for breakfast! " More

By a verified traveller on Sun 28 Mar 2021

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Hotel Description

Belmercer Motel places you in the center of Geelong, within just a 15-minute stroll of Deakin University and The Carousel. Highlights at this motel include in-room free WiFi and LCD TVs.

All 23 rooms feature cable TV, DVD players, and hair dryers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Irons/ironing boards, desks, and free toiletries are also available.

This business-friendly motel offers dry cleaning/laundry services, luggage storage, and an elevator. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities.

Places within a 15-minute walk of this 4-star Geelong motel include Geelong Performing Arts Center and Westfield Geelong.

Standard Queen / Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$104* Per night/room 24 Jun. - 25 Jun.

Accessible Queen / Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen / Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Spa Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Belmercer Motel ratings based on 523 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Belmercer Motel

Everyone (306) Couples (156) Business (5) Family (45)
1 out of 5
Took booking 5 minutes before check in closed and wouldn’t refund once I missed the check in. So I had to pay for different accommodation

Posted by on 10 May 2021

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Comment from Hotel Management

17 May 2021 by The Team at Belmercer Motel

Hello Tim. A, Whilst we always appreciate honest guest feedback, we feel that it is necessary to highlight some key errors in your review. You booked a Standard Queen Room checking in on 5th May 2021 and checking out 7th May 2021 at approximately 8:52pm via Wotif (an on-line third-party booking system). We clearly state our reception opening times as between 2pm and 9pm with NO AFTER HOURS Check in Available. You still choose to book this room on-line. A member of our team rang you when we received your booking and on this phone call you were advised that reception closes at 9pm (this was the third time you had been informed of our reception hours and check in procedure [1st: On-Line at the time of booking, 2nd: In an email message sent directly after booking and 3rd: This telephone conversation] and we do not have an after-hours check in available, it was at this time that you informed staff that you were still between 30 and 45 minutes away. You were informed that because you had a two-night stay booked, you would be able to check in from 8am to 9pm on 6th May 2021 for your second nights’ accommodation. Staff then instructed you to call Wotif Customer Care as you had made the booking directly with them, you did not do this on the 5th of May 2021, you instead waited until the 6th of May 2021 to contact the Wotif Customer Care Team, who then contacted the Belmercer Motel, where our friendly staff explained the situation regarding your booking. We suggest that in the future when making a booking on-line through a third-party booking system, you thoroughly read through the opening hours, and terms and conditions before agreeing to finalise the booking. Our staff and the motel are not responsible for guest error or for guests not reading the terms and conditions when making a booking. Kind Regards

3 out of 5
Close to CBD

Posted by on 28 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by The Team at Belmercer Motel

Hello Anonymous, Thank you for taking the time to review the Belmercer Motel. Whilst we appreciate guest feedback, we would have loved to hear a little more as to why you choose to mark us as 3 out of 5. Kind Regards

4 out of 5

Posted by on 27 Apr. 2021

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Comment from Hotel Management

7 May 2021 by Manager

Thank you for taking the time to review us :) The team at Belmercer Motel

3 out of 5
We chose motel because it had a cafe, only to find that it did not open for breakfast!

Posted by on 28 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Manaager

Hi Anonymous The cafe at the front of the motel is a separate business and due to covid have changed there open hours. The manager on duty.

2 out of 5
The location of the property was good but check in was difficult as the receptionist would not let my husband check in without me due the booking being in my name. Common sense did not prevail on this occasion unfortunately.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

21 Mar. 2021 by Manager

Hi - You clearly booked online with Wotif, you only put your name for the booking and common sense suggest you add all parties to the booking. You clearly go an email stating the person whose name is on the booking is the guest we will check in - as they need to supply photo id and a credit card. This also stated on the online booking site. The manager on duty. Next time we suggest when you book online you add all parties to your booking.

4 out of 5
The room was cosy but spotlessly clean and equipped with everything you need for an overnight stay with kids. The staff were amazing; so friendly and helpful. We appreciated the great tips about kids activities and free waterfront parking. The burger restaurant underneath the motel was yummy and convenient after a long day at the beach.

Posted by on 9 Mar. 2021

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Comment from Hotel Management

10 Mar. 2021 by Manager

Thank you Anonymous for your kind review and we look forward to seeing you again. The team at Belmercer Motel

4 out of 5

Posted by on 3 Feb. 2021

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Comment from Hotel Management

14 Feb. 2021 by Manager

Thank you :)

5 out of 5

Posted by on 26 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by manager

Thank you for the 5/5. Kind regards The team at Belmercer Motel

3 out of 5
It was close to Geelong city centre, the beach and Pakington Street and the major hospitals.

Posted by on 24 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Manager

Thanks for your comments The manager on duty

4 out of 5
Easy check-in, lovely staff and very clean and serviceable room.

Posted by on 18 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Manager

Thank you Anonymous

Property Features

There's a coffee shop/café on site. Public spaces have WiFi for a fee. The business-friendly Belmercer Motel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This 4-star Geelong motel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Built in 2013
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Avalon Airport (AVV) (21.6 km / 13.5 mi)
  • Train station: South Geelong Station (4.4 km / 2.7 mi)

Room Amenities

Belmercer Motel offers 23 air-conditioned accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 9:00 PM
  • Saturday - Sunday: 8:30 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 9:00 PM
  • Saturday - Sunday: 8:30 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property

Hotel Names

  • Belmercer Motel Geelong
  • Belmercer Motel
  • Belmercer Geelong
  • Belmercer
  • Belmercer Motel Motel
  • Belmercer Motel Geelong
  • Belmercer Motel Motel Geelong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.