Belmercer Motel

4-star property
12-14 Mercer Street, Geelong, VIC 1800 796 370
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4.2 out of 5
Very good!
See all 475 Wotif Reviews

"Nice, neat and central. Friendly staff, ample parking. " More

By a verified traveller on Mon 03 Sep 2018

Points Of Interest

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Hotel Description

Belmercer Motel places you in the centre of Geelong, within just a 15-minute stroll of Deakin University and National Wool Museum. Highlights at this motel include in-room LCD TVs.

Cable TV, DVD players and hairdryers are featured in all 23 rooms. In-room dining is easy with amenities like fridges, microwaves and room service. Additionally, phones, irons/ironing boards and desks are available.

This business-friendly motel offers dry cleaning/laundry services, luggage storage and a lift. Other amenities include WiFi in public areas and a coffee shop/café. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 4-star Geelong motel include Adventure Park Geelong and Barwon Heads Golf Club.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100 per night

Accessible Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen/Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Spa Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Belmercer Motel ratings based on 475 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Belmercer Motel

Everyone (290) Couples (146) Business (5) Family (29)
1 out of 5
Never got to check-in. Called to confirm a later check-in as it said to do on the site and was told it was not possible. The man on the phone was very rude and dismissive.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Manager

Hi Kelsey We regret that you did not read instructions about our motel prior to you booking but they are clearly in bold- As per on line and the Message Center Information- There is no problem with your reservation only that you did not read the following information prior to booking - Important information about your booking This special discounted rate is non-refundable. If you choose to change or cancel this booking you will not be refunded any of the payment. The front desk is open during the following times: Monday - Friday: 7 AM - 10 PM Saturday - Sunday: 7:30 AM - 10 PM This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. By selecting to complete this booking I acknowledge that I have read and accept the Rules & Restrictions Opens in a new window., Terms of Use Opens in a new window., Privacy Policy Opens in a new window. and Government Travel Advice Opens in a new window..

2 out of 5
No sound proofing so you could hear the traffic all night and also the room next door. Wouldnt let us go in 15 mins early. Just very rude.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Manager

Hello Anonymous You arrived at Noon and check in is at 2pm, we were full the night before and you were explained this by the staff on duty. There was no guest next to you on the Saturday night. Our windows are double glazed but you have to have these closed for them to work well. The reservations team

4 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Manager

Thanks for staying with us. We appreciate your feedback

3 out of 5
Pubic hairs in bed sheets. Very noisy industrial area. No vanity, just a tiny shelf. Feedback to hotel via Wotif poorly received by staff.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

1 Jun. 2019 by The Manager

We note that you have checked in at approximately 2.45pm today, it took less that 3 minutes to book you in and give you a key ( a bond was taken as you supplied a Debit Card and Photo ID was taken as per our conditions on the Expedia website which you booked through) Regard you room you have not once been into reception to make any complaints or even picked up the telephone to call reception. The room type you booked is an Accessible Room for people with wheelchairs and the bathroom is set our that way (it does not say spa or bath in any advertising on Expedia for this room type) The room type you booked is on the side of the motel and is very quiet, the windows are double glazed but these need to be closed to stop any noise. We are located on Mercer Street and any noise of sirens are beyond our control like the fire-brigade doing there job. We are not a beach-side location we are in the center of the city. All our laundry is done by a commercial laundry and delivered to us clean. We suggest that next time you book on line you read the description of the property and the room description so you knew what you are booking and the terms and conditions we are sorry that you were unhappy. The team at Belmercer Motel

5 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by The Team at Belmercer Motel

Hello Anonymous, Thank you for taking the time to review the Belmercer Motel, we appreciate your five out of five review. Kind Regards

4 out of 5
Located between a main road and railway line - very noisy. The "bay view" from the room amounted to a glimpse of the water over the top of roof tops

Posted by on 8 May 2019

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Comment from Hotel Management

8 May 2019 by The Team at Belmercer Motel

Hello Anonymous, Thank you for taking the time to review the Belmercer Motel, we appreciate your four out of five review. In regards to your comments about our location, we clearly state on-line that we are located on Mercer Street (a main street in Geelong) and a 600 metre walk to the railway station, however our rooms are fully soundproofed with double glazed windows and doors (however these need to be closed completely to work). Kind Regards

4 out of 5
I wasn't there for very long at all, only a few hours, but the checkin was effortless, the staff friendly, and the features very comfortable. I will be returning.

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by The Team at Belmercer Motel

Hello Anonymous, Thank you for taking the time to review the Belmercer Motel. We are pleased to hear that you found check-in effortless, our staff friendly and our features very comfortable. We hope to see you again when you are next in Geelong. Kind Regards

5 out of 5
Friendly greeting, clean and well equipped room, safe undercover parking, comfortable bed and a hot shower! What more? Well... the internet didn't seem to work ( not really a major problem, I know - we didn't bother 'complaining...) and the 7.30am Geelong train sounded pretty close to our back wall ( probably only noticeable because the room was really quiet otherwise.)

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Manager

Thank you anonymous for all your kind words and 5 out of 5. The staff at reception could have assisted with the WiFi and there is a step by step guide in the compendium on the table. Once again thank you for choosing to stay with us. Kind regards Belmercer Motel

5 out of 5
We were gobsmacked about how large the bathroom was and love the idea behind it and the water pressure was amazing

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Manager

Thanks for staying with us, and saying how large our bathroom was and how good the water pressure is.. We appreciate your feedback. Kind regards - the reservations team

3 out of 5

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Manager

Thanks for staying with us. We appreciate your feedback.

About the Belmercer Motel

Location 12-14 Mercer Street, Geelong, VIC 3220

Property Features

There's a coffee shop/café on site. WiFi is available in public spaces for a fee. The business-friendly Belmercer Motel also features dry cleaning/laundry services, room service (during limited hours), and a lift. Self parking is free.

  • 23 guestrooms or units
  • 2 levels
  • Built in 2013
  • Coffee shop
  • Dry cleaning
  • Storage area for luggage
  • Lift

Family Friendly Amenities

  • Family Property
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Melbourne, VIC (AVV-Avalon) (21.7 km / 13.5 mi)
  • Train station: South Geelong Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Belmercer Motel offers 23 forms of air-conditioned accommodation with DVD players and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. LCD televisions come with cable channels. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-10 PM
  • Saturday-Sunday: 7:30 AM-10 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 7:30 AM - 10 PM
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belmercer Motel Geelong
  • Belmercer Motel
  • Belmercer Geelong
  • Belmercer

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.