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Radisson Hotel & Suites, Gdansk

4.0 star property
Riverwalk hotel with full-service spa and fitness centre

Photo gallery for Radisson Hotel & Suites, Gdansk

Indoor pool, open 10:00 AM to 9:00 PM, pool loungers
Bar (on property)
Indoor pool, open 10:00 AM to 9:00 PM, pool loungers
Superior Room, River View (BW and Spa)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Spa
  • Air conditioning
The current price is AU$151
includes taxes & fees
15 June - 16 June

Explore the area

Map
Chmielna 10-25, Gdansk, 80-748
  • Neptune's Fountain
    ‪3 min walk‬
  • Gdańsk Main Town Hall
    ‪3 min walk‬
  • Gdansk Old Town Hall
    ‪12 min walk‬
  • Gdańsk (GDN-Lech Wałęsa)
    ‪17 min drive‬

Room options

View all photos for Presidential Suite (RV & Spa Access)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Presidential Suite (RV & Spa Access)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • River view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Individual)

Room (Individual)

Room (Individual)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room (Old Granary)

Superior Room (Old Granary)

Superior Room (Old Granary)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Small Cosy)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (Small Cosy)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Standard Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Spa Access)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Superior Room (Spa Access)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio (Spa Access)

Studio (Spa Access)

Studio (Spa Access)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room (Spa Access)

Family Room (Spa Access)

Family Room (Spa Access)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, River View (BW and Spa)

Superior Room, River View (BW and Spa)

Superior Room, River View (BW and Spa)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • River view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, River View (Spa access)

Superior Room, River View (Spa access)

Superior Room, River View (Spa access)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • River view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, River View (Old Granary)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Superior Room, River View (Old Granary)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (River view & Spa Access)

Suite, 1 Bedroom (River view & Spa Access)

Suite, 1 Bedroom (River view & Spa Access)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • River view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room (River view & Spa Access)

Family Room (River view & Spa Access)

Family Room (River view & Spa Access)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • River view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Gdańsk

Radisson Hotel & Suites, Gdansk puts you in the heart of Gdańsk, within steps of Green Gate and Historic Free Zone Museum of Gdansk. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, Thai massages and body scrubs. The restaurant, Restauracja Deo, is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers. 7696 square feet (715 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Gdansk City Center hotel, you'll find Gdansk Old Town Hall.

What's nearby

  • Long Market - 1 min walk - 0.0 km
  • Neptune's Fountain - 3 min walk - 0.3 km
  • Gdańsk Main Town Hall - 3 min walk - 0.3 km
  • St. Mary's Church - 4 min walk - 0.4 km
  • Gdansk Old Town Hall - 12 min walk - 1.0 km

Getting around

  • Przemyska Station - 6 min drive
  • Gdańsk Central Station - 18 min walk
  • Gdańsk (GDN-Lech Wałęsa) - 25 min drive

Restaurants

  • ‪Woosabi - ‬1 min walk
  • ‪Chleb i Wino - ‬3 min walk
  • ‪Słony Spichlerz - ‬1 min walk
  • ‪Billy's American Restaurants - ‬2 min walk
  • ‪Whiskey in the Jar - ‬1 min walk

About this property

Radisson Hotel & Suites, Gdansk

Riverwalk hotel with full-service spa and fitness centre
Radisson Hotel & Suites, Gdansk offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 7696 square feet (715 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the eco-certified Radisson Hotel & Suites, Gdansk. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gdańsk hotel is smoke free.

  • 341 guestrooms or units
  • 6 levels
  • 7696 sq ft of conference space
  • 715 sq. m of conference space
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Radisson Hotel & Suites, Gdansk offers 341 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$136
includes taxes & fees
22 June - 23 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (PLN 140 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 95 for adults and PLN 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restauracja Deo

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7,696 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On a river
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.31 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 95 for adults and from PLN 45 for children
  • Covered self-parking fee: PLN 140 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: PLN 90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Radisson Hotel Gdansk
Radisson Gdansk
Radisson Hotel Suites Gdansk
Radisson & Suites, Gdansk
Radisson Hotel & Suites, Gdansk Hotel
Radisson Hotel & Suites, Gdansk Gdansk
Radisson Hotel & Suites, Gdansk Hotel Gdansk

Frequently asked questions

What is the cancellation policy at Radisson Hotel & Suites, Gdansk?

Radisson Hotel & Suites, Gdansk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Hotel & Suites, Gdansk?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel & Suites, Gdansk on 15 June 2025 start from AU$147.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Hotel & Suites, Gdansk?

Yep, Radisson Hotel & Suites, Gdansk has a covered self car park for PLN 140 per day. Onsite parking is limited.

Are there any beaches close to Radisson Hotel & Suites, Gdansk?

The closest beach to Radisson Hotel & Suites, Gdansk is Sopot Beach (12.4 km).

Is there a spa on site at Radisson Hotel & Suites, Gdansk?

Yep, there is an onsite spa at Radisson Hotel & Suites, Gdansk. You'll enjoy heaps of services like body scrubs and body treatments, as well as Thai massages.

Does Radisson Hotel & Suites, Gdansk have a pool?

Radisson Hotel & Suites, Gdansk has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 9:00 PM.

What makes Radisson Hotel & Suites, Gdansk a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Radisson Hotel & Suites, Gdansk.

Is Radisson Hotel & Suites, Gdansk family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Radisson Hotel & Suites, Gdansk is a hit with families.

Does Radisson Hotel & Suites, Gdansk serve breakfast?

Yep, continental brekkie is offered weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Radisson Hotel & Suites, Gdansk?

No, Radisson Hotel & Suites, Gdansk does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Hotel & Suites, Gdansk?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Radisson Hotel & Suites, Gdansk?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Hotel & Suites, Gdansk?

Furry friends are welcome at Radisson Hotel & Suites, Gdansk, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Radisson Hotel & Suites, Gdansk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1006 reviews
Rating 8 - Good. 307 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Unhelpful staff, silverware in rooms
Stayed 5 nights in Feb 2025

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here for our honeymoon. If you’re thinking of staying here ask to stay on the riverside as there were building works on the other side when we were there. Staff incredibly friendly and helpful, they went out of their way to change rooms for us and responded quickly and thoughtfully with any issues we brought to them. The river/city views are stunning, and food in the restaurant is wonderful. The location is perfect. Everything in walking distance. We hold very fond memories of staying here.
Stayed 7 nights in Jan 2025

8/10 Good

Antonina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
It was very noisy, every evening and night, the cleaning lady not comming every morning so I need to go out to find her to get towels or coffee, I need to tell her at I want to clean my room. And this «eco bag» to hanging out of the doors, to get some gift and droop cleaning..my son was thinking as is good ideè, we was hanging out and get nothing for that! But cleaning woman sad, when bag haning outside we not comming for cleaning..no sens only disappointed kid.
Stayed 4 nights in Feb 2025

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst holiday in recent memory. Staff unhelpful when I was unwell in bed, hotel unequipped to handle the amount of people staying, spa dirty, pool freezing, customer service non existent. Don’t stay here, there are surely better options in Gdańsk. We cut our holiday short and came home. This isn’t a high end hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Gdansk.

An excellent stay at a very nice hotel. The staff were friendly and the breakfast was very good, but it can get very busy. The room and hotel was kept very clean, there always seemed to be domestic staff in the corridors. If I return to Gdansk I would be happy to stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALAN, Brechin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and within distance of the old town well worth visiting
Stayed 3 nights in Feb 2025

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I stayed in a Superior Room, and it was spacious, modern, and impeccably clean.The hotel is ideally situated in the heart of Gdańsk, just a short walk from the historic Old Town. The bed was incredibly comfortable, ensuring a great night’s sleep after a long day of exploring. The room was well-equipped with a flat-screen TV, a minibar, and a coffee/tea station. The only minor downside was that the view from my window wasn’t particularly remarkable, but this didn’t detract from the overall comfort.
Stayed 1 night in Feb 2025

8/10 Good

Horace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the best location. A great experience had by the whole family.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Bohyun

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Great facility, terrible noise control

Overall, it is a great hotel. The clean facilities are well maintained and the staff is generally friendly. The location of the hotel is very good. However, the noise control stated in the hotel description is not at all. Even though the window was closed, the noise as if it was open continues to be heard, and the room assigned by the hotel without prior notice was a room connected to the next room, so the noise from the next room can be heard without filtering. Other than that, it is a good hotel including the spa facility.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and Location

Perfect location and hotel itself is really clean and modern.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Noisy Weddings Galore

We stayed 3 nights. The first night the stay was fine albeit the room was tiny and overlooked another part of the hotel so had a lovely brick wall as a view. This was disappointing as we had paid to “upgrade” the room. Or so we thought. Don’t bother. The Friday night there was a wedding with music until 3am!!! We had no warnings this would be the case. The hotels solution was to bring us earplugs at 2am after we called down to complain. We then found out there was to be another wedding on the Saturday night but this time the noise would only be until 1am. I did not expect to come away for a relaxing spa weekend to be kept awake by the noise of a DJ. They moved out room for the Saturday night which did help with the sound but it wasn’t ideal as only had a few minutes on Saturday morning to switch. The spa area and pool you have to book timed slots to enter - I was not made aware of this when booking the hotel. On two of the days we were unable to book time in the pool anywhere near the time we wished so only ended up swimming on one day. One of the receptionist had a awful attitude - I asked for her name so I could reference her and our conversation about the complaint when I escalated it and she refused to give me her name and walked off. Do not book if you want a relaxing weekend away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Location cannot be beat, restaurants galore nearby. Got a granary room with river view, don't waste your money. There are two huge concrete pillars in the middle of the room that make the usable space way small than it should be. Bed is comfy. And view isn't that great. Can't even see out the windows with the concrete pillars in the way
Stayed 1 night in Dec 2024

6/10 Okay

Louay

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

4/10 Poor

Eirik

Stayed 4 nights in Nov 2024

8/10 Good

Akintoluwa, El Paso

Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 3103 needs a clean. There are stains on headboard, carpet and blinds. Blood on wardrobe and dust on all the surfaces
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities

Very disappointing - overpriced.

No facecloths in shower, only 1 cap. Metal door water protector beside shower is not properly attached. We ordered a queen bed, received 2 singles pushed together. With 2 single bedsheets. They didn't even try to cover the bed gap with a queen topper. Room is laid out for two single beds. When beds are a "queen" the power sockets are in the middle above the bed, meaning you are charging your electronics while they rest on a bed - would this be a fire hazard? In this configuration there are two lampshades hanging 2 feet above your head in the middle of the bed. Floor is stained in many, many places, the blackout curtain is hanging off at the top right corner. The white curtain is stained. We found a piece of broken sharp laminate from we presumed was the bedside table on the floor. Only one hot chocolate in a two-person room and the instant coffee option is awful. No bottled water in room - only a wet water container with a sticker on top. There is a lack of beer options at the hotel bar. Shower itself is nice, but the pressure could be better. Good sized TV, although it is old, not a smart TV, you cannot cast to it or stream anything. The bed mattresses are comfortable, and pillows are good. Quiet in room fridge. Room is nice and quiet, no noise from outside, unless window is open or from the hall. Provided shower toiletries are good. The AC makes the room very very dry, needs a humidifier. Spa staff were very helpful. Hotel was informed of all the above at check-in.
Two single beds sold as a "Queen"
Stains
Curtain not fixed
Stains on headboard
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

Excellent hotel with fantastic staff that did everything they could to make the stay perfect. Everything was good; cleanliness, room size, spa pool/sauna, breakfast. Location is very central just by the old city and nice restaurants everywhere. Couples long weekend but also good for families with children.
Stayed 4 nights in Dec 2024