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River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Exterior
Reception
Signature Room, 1 King Bed
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Pet-friendly
  • Air conditioning
The current price is AU$175
includes taxes & fees
11 June - 12 June

Explore the area

Map
240 River Road, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • River view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Gatlinburg

At River Terrace Resort & Convention Center you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this resort include free daily breakfast, an outdoor swimming pool and free self-parking. .This pet-friendly resort offers free WiFi in public areas, a business centre and concierge services. Other amenities include a conference centre and laundry facilities. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this Downtown Gatlinburg resort include SkyPark and Gatlinburg Space Needle.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • SkyPark - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Anakeesta - 6 min walk - 0.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Conference rooms
  • To-go breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, Spanish

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The price is AU$232
includes taxes & fees
11 June - 12 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

What is the cancellation policy at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 11 June 2025 start from AU$175.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Terrace Resort & Convention Center?

Yep, River Terrace Resort & Convention Center has a free self car park.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center has an outdoor pool.

Does River Terrace Resort & Convention Center serve breakfast?

Yep, complimentary on-the-go brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at River Terrace Resort & Convention Center?

No, River Terrace Resort & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at River Terrace Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 107 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property. Needs a refresh of the rooms but overall - clean. Staff is very nice and informative of the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

lorie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stay there several times a year. Yes it’s an older hotel but very clean and convenient.
Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and comfortable but a little outdated. The staff was extremely helpful and I always felt safe
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and we can’t wait to go back! I will say that the rooms are a little outdated, but the location more than makes up for it. The staff is great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the room we were given. This was not our first time at this location, and it will not be our last. It is such a convenient location for easy accessibility to the strip in Gatlinburg and many great restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We have stayed here many times, it is super convenient to downtown and everything is walkable. Was a little disappointed that the indoor pool and hot tub was closed. And there was no room cleaning and no breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Alexys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and Convenient

Everyone was super friendly and very informative. Location is WONDERFUL soooo many places within walking distance. Beautiful view and super cute little place. You can tell the place is older and got a pretty decent facelift. Parking is very very very tight. Not much you can do about that though
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2025

10/10 Excellent

Jessika

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Haley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a cheap motel. No ice maker, very noisy, air was broken, our door to the room was broken.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abigail

Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie, Hendersonville

Travelled with partner
Disliked: Amenities, property conditions & facilities
The floors were extremely dirty. The bottom of our feet would be black after walking barefoot. We did not have any coffee or creamer in our room when we checked in. We checked in late so our room had been ready for several hours. We had to go to the check in site to get these items. We did not have any paper towels or a trash bags in the room. The sink in the upstairs bath dripped. The sink itself had a chip and crack in it which looked horrible. My husband had a spider crawling on him and his pillow case smelled like cologne or perfume as if the pillow case had not been changed out. It was not our best place of stay. The location was good as to walking distance to everything. The location was good to see the New Year’s Eve display. The decor of the room could have been better but mostly we would have been happy just to have a clean room.

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, room comfort

Easy access

The hotel is very centrally located and easy access to Gatlinburg. Great place, clean, friendly staff. The only complaint is that it needs updated and remodeled. Ants were coming into the bathroom thru the wall.
Stayed 4 nights in Jan 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

viviana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Nikita

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Did not have any WiFi connectivity. Too expensive for the condition of the property. Did not have staff remove trash or change towels during the stay and hot water was a major problem. Showers too low and not conducive for people taller than 5’4
Stayed 3 nights in Dec 2024

8/10 Good

Jeff

Liked: Staff & service
Said two queen beds but they were full beds
Stayed 2 nights in Jan 2025

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025