Heavenly Haven - 6 Mins from Downtown Gatlinburg!

Heavenly Haven is a cosy log cabin nestled into the hillside. Our cabin has an expansive view of the breathtaking Smoky Mountains and is only 6 minutes to city centre Gatlinburg. Heavenly Haven is the perfect Gatlinburg retreat because not only is it beautiful, quiet, and relaxing but it`s also conveniently located. After a day of Gatlinburg adventures it`s just a quick drive back to the cabin where you can relax and soak in the hot tub while looking out at the stunning landscape in front of you.

Our place is a classic log cabin where you can get away from it all but still feel right at home. There are three separate floors, with a bedroom and private bathroom on each floor which allows for maximum privacy. The stunning view can be seen from each of the three floors. In addition to the private bedroom and bathroom on each floor, the bottom floor has a game room, a seating/TV area, and a sofa bed with a comfortable memory foam mattress. The main floor has the kitchen/dining room and a comfortable TV area with a fireplace. The third floor has another sofa bed and a peaceful reading nook with large windows that look out to the tranquil Smoky Mountains.

Guests will access the cabin using a keyless entry. A unique door code will be provided for your stay two days before the check-in date. The cabin has a parking area where two cars can be parked comfortably and additional cars can be parked if blocking other cars is not a problem. Guests will need to travel on mountain roads to access the cabin. In snowy or icy conditions 4-wheel drive or snow chains may be needed.

We are available via phone, txt, or Airbnb message during your stay! We are very responsive and will be available something comes up during your stay.

We recommend bringing a car to the cabin.

A link to a digital guidebook will be sent to you through Airbnb messages two days before your stay. This guidebook will have everything you will need for your stay including access and check-in information, house rules and procedures, food and activity recommendations, and check-out information.
Must be at least 25 years old to book
NO PARTIES or underage drinking

This agreement is between the renter (also referred to as Guest, Guest(s), Guests, you, your) and Daniel and Christie Jacinto (also referred to as Owner, Owners, us, we), regarding the holiday rental known as `Heavenly Haven` (also referred to as property, cabin, premises) located in Sevier County, Tennessee. The rental period shall begin at 4:00 PM on the booked check in day, and end at 10:00 AM on the designated check out date.

This property is advertised on multiple online listing and booking platforms, each of which outlines different policies, terms and conditions. For consistency, the policies, terms and conditions listed in this agreement shall prevail and supersede any and all other policies, terms and conditions described on the listing and/or booking site that you may have originally used to enquire and/or book this property, unless specifically stated otherwise.

Guest’s booking of this rental and/or payment of money or taking possession of the property after receipt of this agreement is evidence of your acceptance of the agreement and your intent to use the property solely for a short-term holiday rental.

PROPERTY: The property consists of a cabin located at 801 Kings Way #1, Gatlinburg, TN 37738. It is privately owned, including linens and furnishings. Guests are responsible for any damage, abuse, excessive cleanup requirements, moved furniture or loss to the accommodation or its contents during occupancy. Guests agree to compensate the Owner for any damages caused by their carelessness or negligence. Housekeeper walks through the property after check-out to ensure that it is left in good order.

RENTAL ACKNOWLEDGMENT: Guest acknowledges and understands that he/she is a licensee of the Owner and not a tenant, that he/she is not acquiring any interest in the property, that this agreement is for transient occupancy of the property, that Guest does not intend to make the property a residence or household, and has no rights to renewal or for recurring usage. Guest shall not sublet the property in whole or part. It is understood that `Heavenly Haven` is privately owned including all furnishings.

FALSE PRETENSES AND COMMUNICATION: It is a crime to obtain this rental property under false pretences. Reservations made under false pretences will be deemed cancelled by Guest and Guest and everyone in their party will be denied entry to the property. If Guest is already checked in, your stay will be terminated, and you will be required to vacate the property immediately. No refund of any kind will be given under such circumstances. Communication about a reservation, even after departure, must only be with the Guest of record and Owner.

OWNER ACCESS TO PROPERTY: Owner, their representatives, or vendors may need to enter the property to conduct regularly scheduled services such as trash removal, pest control, landscaping, hot tub maintenance, or HVAC maintenance. Owner will make every attempt to schedule services between renters and to contact the Guest prior to any entry. It is agreed that Owner or their representatives may enter the property for the purposes of inspection, effecting necessary repairs and/or maintenance or for other necessary purposes. All reasonable efforts will be made to handle maintenance emergencies; however, no guarantee can be made that such problems can be resolved immediately. Neither the Owner nor the representative is responsible for articles lost, stolen or left at the house. Guest agrees that in an emergency, Owner or Owner’s representative may enter the property at any time without securing prior permission from Guest. Guest hereby acknowledges and grants specific permission to Owner or Owner’s representatives to enter premises at any time should adverse or illegal activities be suspected.

PROPERTY SUPPLIES: Owner will provide a starter supply of dish soap, hand soap, dishwasher detergent, toilet paper, trash bags and paper towels. The property is supplied with linens and towels as well as kitchenware and utensils. All linens, towels, kitchenware, game systems, and utensils are inventoried upon checkout

OCCUPANCY AND USE: Occupancy and use of property shall not be such so as to disturb or offend neighbors or residents. If a disruptive party or situation develops, all guests will be asked to leave immediately without refund of payments or deposits. The minimum age to reserve the cabin is 25. No third-party bookings allowed. Primary renter must occupy property for duration of rental period. Owner requires an adult over age 25 be present at the property at all times with anyone under age 18. Guest will be held responsible for any violation of this agreement, listed policies, ordinances, rules and regulations, and for any losses incurred by Owner due to negligence, vandalism or wilful and wanton conduct by any and all party(ies) or guests. Under no circumstances are fraternities, sororities, weddings, bachelor/bachelorette events, receptions, parties or school groups allowed on the property.

Owner is not responsible for any of Guest’s personal items left at the property. Owner is not responsible for accident or injury to Guest or Guest’s Party or for loss of money, jewellery, or valuables of any kind. Guest understands they are solely responsible for any property damage, theft, accident, injury to any person(s) or loss sustained by any person(s) arising out of or in any way related to Guest’s use of the property and/or the items of personal property provided by Owner. Guests and Guest’s Party shall inspect and be familiar with proper use of items in the home prior to using them. Any questions on the proper use of items shall be directed to the Owner.

Guest agrees that any member of Guest’s Party who is found using (or allowing others to use) drugs, fireworks, or firearms (including BB or Airsoft type guns) on the property will be immediately denied continued occupancy and will forfeit their deposit and rent monies. NO illegal activities by Guest, Guest’s Party, or anyone admitted by Guest(s) are allowed on the property, whether inside the cabin, on the grounds, or adjoining public right of way. Guest will be fully responsible and liable for any illegal activity.

MAXIMUM OCCUPANCY: Local fire codes and insurance considerations limit occupancy at `Heavenly Haven` to no more than 10 occupants, which includes all adults and children. No daytime guests are allowed if the total exceeds 14 people on the premises. Guest agrees and affirms that under no circumstances shall the property be occupied by more than 14 people at any time during your stay. The number of vehicles parked on the property is limited to 4. Should the Owner or Agent have any reason to believe that a group has misrepresented itself or that the property is being ill-used, they have the prerogative to terminate this agreement and ask all Guests to vacate the property. No refund will be given for the time remaining in the reservation. Over-occupancy is a violation of this rental agreement and will result in eviction and forfeiture of all rent and the applicable damage deposit.

RATES: Rates and cleaning fee do NOT include daily maid service, paper products, soaps, laundry, Guest-requested hot tub cleanings, excessive departure cleaning required due to Guest activities (for example: significant trash removal, upholstery or rug shampooing, cleaning of dirty dishes), sales/lodging/accommodation taxes and administrative/insurance fees. All rates are subject to change.

EXTERIOR CAMERAS: Guest acknowledges/consents to the presence of exterior surveillance devices which monitor the front porch and parking areas. There are no devices inside the cabin. Any tampering with, disabling, blocking, or disconnecting the devices will result in immediate eviction from the property