Gatlinburg Town Square by Exploria Resorts

2.5 star property
Eco-certified hotel with fitness centre and seasonal outdoor pool

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
View from property
Terrace/patio
GTV Studio
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pool
  • Air conditioning
The current price is AU$211
includes taxes & fees
17 June - 18 June

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

GTS Accessible Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Hairdryer
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

GTVH Standard King Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

GTS Accessible 2 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

GTV Accessible 1 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

GTVH Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

GTS 2 Bedroom Premium

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

GTS 2 Bedroom Deluxe

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

GTS 1 bedroom Condo

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

GTS Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS 3 Bedroom Condo

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
3 bedrooms
Jetted bath
Hairdryer
Private bathroom
3 bathrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

GTV 1 Bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

GTV Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

About the area

Gatlinburg

At Gatlinburg Town Square by Exploria Resorts you'll be within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this eco-friendly hotel include an indoor swimming pool, free self-parking and Access to hot tub. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • SkyPark - 9 min walk - 0.8 km
  • Anakeesta - 14 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel with fitness centre and seasonal outdoor pool
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. WiFi is free in public spaces. A fitness centre, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 221 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square by Exploria Resorts?

Gatlinburg Town Square by Exploria Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gatlinburg Town Square by Exploria Resorts?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square by Exploria Resorts on 17 June 2025 start from AU$211.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gatlinburg Town Square by Exploria Resorts?

Yep, Gatlinburg Town Square by Exploria Resorts has a free self car park.

Does Gatlinburg Town Square by Exploria Resorts have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool.

Is there a free airport shuttle available at Gatlinburg Town Square by Exploria Resorts?

No, Gatlinburg Town Square by Exploria Resorts does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square by Exploria Resorts?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square by Exploria Resorts?

No, only service animals are allowed.

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and fast check-in. Clean room. Friendly staff! Will definitely stay here again!.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 5 nights in Feb 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the strip could walk to everything without having to find or pay for parking. Wish the pool water was warm but the hot tub was perfect. The room was spacious and beds were comfortable perfect for our group of 4
Stayed 3 nights in Mar 2025

10/10 Excellent

chalon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 2 nights in Mar 2025

10/10 Excellent

Mahesh

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities

Never stay in this dump.

The building was a dump. Nothing about it was even close to the pictures and discripton that was advertised. The building is very old and dilapidated. It is located next to a rundown vacant building. The parking lot has no lighting and the building itself was very poorly lit. The sliding door to the outside wouldn't even lock. No was to secure the room.This building needs torn down. I cant believe they market this place as nice. It's an absolute dump. I came in late just for the night. Had I gotten there earlier in the day i would have refused the room and left. Ifbitbwould have been a multi night stay I would have refused it anyway. I cant beleive the city even lets them operate in its condition.
Stayed 1 night in Mar 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, room comfort

Never again

Food Trash on night stand at check in. Tv did not work. Ac is right next to the bed so you are either really hot or really cold shower was falling apart. Parking lot looked like a messy contruction site
Stayed 2 nights in Mar 2025

10/10 Excellent

suzzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. This is our favorite place to stay when we come to Gatlinburg.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, staff & service

Okay

The website lied, they do not take American Express debit cards like the website says plus the website also said we would be getting a view. Well a view of another hotel is not a view in my opinion. The a.c and heat did not work right. The room was beautiful but that was about the only thing going for the hotel. We were supposed to get free wi-fi, pool, and other accommodations but we were not even close to it! It was down the block! The website never said anything about that either!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Clean and comfortable at a reasonable price.
Stayed 2 nights in Mar 2025

6/10 Okay

Kara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Run down room. Beds were just okay. Not sure they were 100% clean. Nothing special but if you need a place in this prime area, it will work. I felt safe and it was quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh room wasn't ready when we arrived so they upgraded us to a really nice room.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Room comfort
Disliked: Cleanliness, staff & service
The floor was extremely dirty, plus we could not get room service, and there were no sheets provided for the pullout bed for my child to sleep on. Also, I was told at check in that I could get coffee in the lobby, but when I went to get it, I was rudely told by the clerk Sunday morning, that if I wanted coffee, I could get it in my room. Please don’t come in behind me and say you’re sorry, that you’ll do better.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms.

This place was really nice. Clean, comfortable, big rooms, and a very short walk to all the attractions. Will stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris, Sullivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Gatlinburg for both of us, it was a blast, loved it all except the horrible congestion of traffic on the strip!
Stayed 2 nights in Feb 2025

8/10 Good

Brandi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved the way the condo was setup. My only complaint is that it took aroubd 30 minutes with the faucets running in bith bathrooms before our room had hot water. I called the front desk after 15 minutes and was told its an old building and takes while. I feel wheb you check in if its going to take 30 minutes you should be warned. Granted we were on the top floor and furthest from the center if the building. I work in a large, very old hospital on the 10th floor and our water takes maybe 10 minutes. If its longer than that you should warn your guests. After this, we had hot water on demand the rest of the stay. Otherwise, we quite enjoyed our stay. We loved the location and amenities and we would absolutely stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the room. It was cozy and set assist from the typical hotel room.
Stayed 2 nights in Feb 2025

6/10 Okay

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda Norred

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay but it was very loud! Kids out by the fire talking dirty with my little ones on hearing it. And waking my littles up early with horse playing near our front door. Front desk staff were helpful and very friendly. Hope to be able to come back.
Stayed 3 nights in Feb 2025

8/10 Good

Dustin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025