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Gatlinburg Town Square

2.5 star property
Family-friendly hotel with fitness centre and seasonal outdoor pool

Photo gallery for Gatlinburg Town Square

Front of property
Ping pong
Microwave
Lake
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ober Gatlinburg Aerial Tramway
    ‪6 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for GTS Studio

Free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(40 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Ping pong

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(66 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Ping pong

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area

GTV Studio

8.6 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTV 1 Bedroom Condo

Ping pong

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

8.0 out of 10
Very good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

Free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Ping pong

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Ping pong

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for GTS 2 Bedroom Premium

Ping pong

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Ping pong

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

Free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
3 bedrooms
Private bathroom
Jetted bath
3 bathrooms
Hairdryer
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at Gatlinburg Town Square. Within just a 10-minute stroll, you'll find popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Gatlinburg SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.6 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with fitness centre and seasonal outdoor pool
Gatlinburg Town Square offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Gatlinburg Town Square. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 100 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Gatlinburg Town Square offers 100 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gatlinburg Town Square?

Yep, Gatlinburg Town Square has a free self car park.

Does Gatlinburg Town Square have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open from May to October.

Is Gatlinburg Town Square family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Gatlinburg Town Square is a hit with families.

Is there a free airport shuttle available at Gatlinburg Town Square?

No, Gatlinburg Town Square does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square?

No, only service animals are allowed.

Gatlinburg Town Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 648 out of 1299 reviews
Rating 8 - Good. 335 out of 1299 reviews
Rating 6 - Okay. 151 out of 1299 reviews
Rating 4 - Poor. 86 out of 1299 reviews
Rating 2 - Terrible. 79 out of 1299 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED THE WHOLE PLACE ,TERESA WAS AMZING, LOCATION WAS PERFECT, ROOM WAS AMAZING,WE DIDNT WANT TO LEAVE
Stayed 4 nights in Sep 2025

6/10 Okay

brent

Travelled with family
Disliked: Room comfort

Average place, price, rooms not what advertised

Check in was fast and efficient, but the studio room that was reserved on HOTELS.COM showed very clearly a jetted tub in the room as well as a shower. My wife was really looking forward to using that when I was at Dollywood with my son. It was late when we checkin in, so we just stayed in the room, but it was very deceptive as no where in the on line description does it say "jetted tub optional" and all of the pictures of this type of room show it. Parking is terrible if you have any vehicle over a mini sedan. Tight tight parking garage with a dead end that you have to back out of if you go that way looking for a spot. Elevators sow and super loud trash truck and rumbling trash bins each morning. Overall it really shows its age. Its not terrible, but it's not top tier.
Stayed 3 nights in Sep 2025

6/10 Okay

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. Their elevators were out and I have a wheelchair. They changed my room. I really appreciated that. However, the fireplace did not work and that was why I booked there. The room was clean just really needed updated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Britteney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our condo was phenomenal! Plenty of space for the whole family and very close to convention center. It was clean and had lots to do for kids with 2 pools, giant checkers, 4 square, ping pong and cornhole. Will definitely stay here again!!
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and located centrally for walking. I was nervous about the bears especially when 2 were sited walking on the sidewalk outside our unit. over building has left no place for the bears to live, what a shame. Pool areas are very nice and well kept and plenty of recreation area to enjoy. Would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needs different curtains in the one bedroom. It was like sleeping with lights on because of security lights on by the doors
Stayed 3 nights in Sep 2025

8/10 Good

Bryan

Stayed 3 nights in Sep 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Gatlinburg Town Square. The facilities were wonderful.
Stayed 7 nights in Aug 2025

6/10 Okay

Jacob

Stayed 3 nights in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay here

The mattress was a little uncomfortable. The condo was equipped with all necessities.
Stayed 7 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place! Very clean. The bed and pillows were amazing! Will go back.
Stayed 4 nights in Sep 2025

8/10 Good

Floyd

Liked: Staff & service, property conditions & facilities
The floors in the room were dirty. My feet were black after walking around in my bear feet. The rest of the room was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and wonderful and we got to see a bear wondering through the resort lol
Stayed 2 nights in Sep 2025

8/10 Good

Garry

Property shows its age. Room was clean but outside area needed attention.
Stayed 2 nights in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Kristy

Travelled with partner
Disliked: Amenities
I was highly disappointed upon arrival to The location. Per the listing on Expedia it did NOT state anywhere that there were separate buildings. Yes each room was coded but no where on the post does it say what those codes mean. We were totally expecting to be staying in the main facility where all of the amenities were located. However we were down the street at a totally different building away from all the amenities. There was an outdoor pool which was closed because of the season. I am thankful that I did not have my children with me when we visited this location it was very deceiving on the post by Expedia.
Stayed 2 nights in Sep 2025

6/10 Okay

TRACY

Travelled with family
Liked: Staff & service

Not as good as expected

Room was ok. The pool picture is not the pool
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 3 nights in Sep 2025

6/10 Okay

Jamison

Liked: Staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

tammy

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we arrived on Thursday, they did not tell us that there were bears that have been seen every day on the property. All the amenities they show they do have outside, but you can’t enjoy them for the fact of there’s a 900 pound bear that goes up each level Especially where the condo side is and my grandchildren happen to be on the first floor and as soon as they walked out, there was a 900 pound bear. You couldn’t enjoy the hot tub because of the bears were in it and any of the other outdoor amenities. I also had problems with my St2dio The first one had mold and the second one the door didn’t close so I finally called the GM and he said he would do what he could. Around 2 o’clock I received a phone call that a young lady named Casey who is amazing at the front desk will help you anyway that she can possibly without getting into trouble. The resort has recently been bought by capital so they are slowly making changes. I mean slowly. Our last room with a one bedroom it was very nice but mind you we were only there for four days. Couldn’t do anything outside. Enjoy anything. Had to get in our car to even go down town when we could’ve walked. There was a couple that was walking down the street from the resort and the bear came out out of the parking garage and started running after them. I asked the nighttime security guard who is awesome. His name is Jack. He told us about the bear and how to make sure we stayed away. Also, smoky Mountains is closed for a rock slide.
Right around the corner
Stayed 3 nights in Sep 2025

10/10 Excellent

ROGER, Perkinston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and nice room layout. Had more of a warm feel than most places. Really good place to unwind with the family after days of hiking in the mountains.
Stayed 4 nights in Sep 2025