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Gatlinburg Town Square

Property class: 2.5

Photo gallery for Gatlinburg Town Square

A hotel with multiple floors, a central water feature, and a stone facade.
A multi-story hotel with a central water feature, balconies, and lush landscaping.
A living room with a stone fireplace, a television, and a sofa.
A hotel with multiple floors, a central courtyard, and a mountain backdrop.
A hotel room with a bed, wooden dresser, TV, and artwork on the walls.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
414 Airport Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for GTS Studio

A hotel room with a bed, a sofa, a desk with a chair, a kitchenette, and a bathroom.

GTS Studio

8.4 out of 10
Very good
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for GTS 1 bedroom Condo

A living room with a stone fireplace, a television, and a sofa.

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(74 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

A living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(22 reviews)
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for GTVH Standard Queen Room

A balcony with a metal table and chairs, overlooking a building with multiple balconies and a garden.

GTVH Standard Queen Room

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

A bedroom with a stone fireplace, a bed, a dining table with chairs, and a sofa.

GTV Studio

8.4 out of 10
Very good
(32 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTV 1 Bedroom Condo

A living room with a wooden cabinet, a stone coffee table, a striped sofa, a fireplace, and a painting of a waterfall.

GTV 1 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTVH Standard King Room

A hotel room with a large bed, a wooden dresser, a television, and a painting on the wall.

GTVH Standard King Room

7.8 out of 10
Good
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

A hotel room with a bed, a sofa, a desk with a chair, a kitchenette, and a bathroom.

GTS Accessible Studio

7.6 out of 10
Good
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

A dining area with a round table set for four, wooden chairs, and a chandelier. A sofa and a fireplace are visible in the background.

GTS Accessible 1 bedroom Condo

7.2 out of 10
Good
(11 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

A dining area with a round table and chairs, a fireplace, and a seating area with a sofa and armchairs.

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(8 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for GTS 2 Bedroom Premium

A living room with a stone fireplace, a sofa, a coffee table, and a television.

GTS 2 Bedroom Premium

9.0 out of 10
Wonderful
(52 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

A living room with a sofa, a coffee table, and a TV stand. There is a dining area with a table and chairs.

GTV Accessible 1 bedroom Condo

8.8 out of 10
Excellent
(8 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for GTV Hotel Accessible Queen

A hotel room with two beds, a wooden dresser, a small table with chairs, and a painting on the wall.

GTV Hotel Accessible Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a framed picture on the wall.

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(6 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at Gatlinburg Town Square. Within just a 10-minute stroll, you'll find popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .Enjoy the gym and kids' swimming pool as well as access to basketball and a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Anakeesta.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • Ripley's Believe It Or Not Museum - 8 min walk - 0.7 km
  • Ole Smoky Moonshine Distillery - 8 min walk - 0.7 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 82 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square

Gatlinburg Town Square offers its guests a kids' pool, an indoor pool, and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Gatlinburg Town Square. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 100 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Gatlinburg Town Square offers 100 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 27 2026 to January 9 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gatlinburg Town Square?

Yep, Gatlinburg Town Square has a free self car park.

Does Gatlinburg Town Square have a pool?

Gatlinburg Town Square has an indoor pool and a kids' pool. The swimming pool will be unavailable from April 27 2026 to January 9 2027 (dates subject to change).

Is Gatlinburg Town Square family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Gatlinburg Town Square is a hit with families.

Is there a free airport shuttle available at Gatlinburg Town Square?

No, Gatlinburg Town Square does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square?

No, only service animals are allowed.

Gatlinburg Town Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 703 out of 1492 reviews
Rating 8 - Good. 371 out of 1492 reviews
Rating 6 - Okay. 213 out of 1492 reviews
Rating 4 - Poor. 120 out of 1492 reviews
Rating 2 - Terrible. 85 out of 1492 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms are very spacious
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, just off the strip.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. As a guest, it was a great room.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities
Everything was a little musty, but staff was wonderful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice and all the staff where so helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY! Highly recommend!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Close proximity to the park and walking distance to Downtown. Great arrangement of rooms and free laundry.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was still under construction when we went, but it was the best stay we've had as a family with 2 little ones
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying there when we come to Gatlinburg, it has everything we need, and it's convenient downtown.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location we love the place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel and room. We plan to stay there the next time we travel to Gatlinburg.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great, nice staff, and the room was clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, clean room.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
This property was is walking distance of the main strip. I was in a small room and the furniture kind of cluttered the place.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Location was convenient and room was very clean and well decorated.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an outdoor swimming pool
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms need some work in them, but was still a nice stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good stay. We have stayed here one time before and wanted to come back. They are doing construction but have renovated a lot of the rooms and we were very happy. Everything was clean and they had two outdoor pools and one indoor pool. It's pretty close to the strip and we walked down twice without any problem.. very nice place.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice facility that is under some renovations. The only issue we had was the parking, over crowded and to few handicap areas. Other than that it was a great stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! We love the area!
Stayed 4 nights in Apr 2026

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