Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Indoor pool, outdoor pool, pool loungers
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is AU$122
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪10 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪37 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)

Highlights

Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Private bathroom
Hairdryer
  • 30 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Galena

At Best Western Galena Inn & Suites you'll be within just a 15-minute stroll of Grant Home and Washburne House Historic Site. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free daily breakfast. .Enjoy the 24-hour gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free full breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this Galena hotel include Grant Park and Belvedere Mansion.

What's nearby

  • Grant Home - 8 min walk - 0.7 km
  • Grant Park - 10 min walk - 0.8 km
  • Belvedere Mansion - 13 min walk - 1.1 km
  • Old Market House - 17 min walk - 1.5 km
  • Eagle Ridge Resort Golf - 9 min drive - 12.1 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬20 min walk
  • ‪Durty Gurt's - ‬3 min drive
  • ‪Paradise Bar & Grill - ‬3 min drive
  • ‪Gobbie's Sports Pub and Eatery - ‬3 min drive

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and 24-hour fitness centre
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Is parking available at Best Western Galena Inn & Suites?

Yep, Best Western Galena Inn & Suites has a free self car park, free extended parking and free RV/bus/truck parking.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on 23 Nov 2025 start from AU$122.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Galena Inn & Suites have a pool?

Best Western Galena Inn & Suites has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Galena Inn & Suites?

Best Western Galena Inn & Suites features an outdoor pool, an indoor pool and 1 hot tub.

Does Best Western Galena Inn & Suites serve breakfast?

You bet, guests are hooked on the free full breakfast here! Offered daily between 7 AM and 10 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Galena Inn & Suites?

No, Best Western Galena Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Galena Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Galena Inn & Suites?

No, only service animals are allowed.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for the price, breakfast included was decent, staff very nice
Stayed 2 nights in Jul 2025

2/10 Terrible

Salina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I was supposed to stay 2 nights and we only stayed one. We settled into our room in the evening and immediately found old fross pizza in the microwave. The cleaning lady gave me cleaning supplies so i can clean it myself and didn't offer to clean it. There were dead bugs on the phone and hair on the dressers. We went to take showers and it took 30 minutes for the water to drain. We did 2 days because we wanted to utilize the pool for an afternoon, but after seeing the condition of the pool we decided to check out. Unfortunately, no one offered to clean the room or fix the tub. I couldn't stay there another night and cut our trip short.
Stayed 2 nights in Jul 2025

2/10 Terrible

Erica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was just dirty and uncomfortable pillows were horrible had a sore neck for a week after… I will not stay at a best western again
Stayed 2 nights in May 2025

4/10 Poor

Travis, Maple Grove

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Breanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Travelled with partner
Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean room, cool AC
Stayed 1 night in Jul 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price was Good compared to others hotels in the area.
Stayed 1 night in Jul 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very happy with my stay.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time

This hotel is very cozy and comforting. The hotel staff during the weekdays was amazing and so friendly. I really enjoyed talking with them. The location of the hotel is awesome as it is next to a pizza place with an arcade and a gas station. Super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Jun 2025

6/10 Okay

Sofiya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not bad for a day for two
Stayed 2 nights in Apr 2025

4/10 Poor

John

Travelled with partner
Disliked: Amenities
Dated, not enough parking, horrible service and expensive for not having much amenities. Got a premium room and it smelled it was very dated pool wasn’t clean no one seems to care for building. Can’t believe how much we spent to stay there
Stayed 2 nights in Jul 2025

8/10 Good

Allyson

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget hotel that offers everything a guest needs and expects in this price category, including a hot breakfast. The room has a microwave and refrigerator which I did not expect. My room faced the back of the property, which was some woods and greenery, very pleasant view. I wanted to be on the ground floor since the hotel does not have an elevator but since the property is is on a hill, in the back the ground floor window and balcony are pretty high from the ground so I felt pretty safe. The bathtub had a non slip bottom which was very appreciated. Breakfast was sufficient, included eggs and sausage. The person who checked me in was very helpful understanding my needs and preferences and gave me a room that was exactly right for me.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Disliked: Property conditions & facilities, room comfort

Non-functional amenities

Toilets backed up on arrival for an hour. Paid a premium for a jaccuzi which did not work. Requested a discount due to amenities being broke-never heard from manager. Supposedly property is due for renovation that might help.
Stayed 1 night in Jun 2025

10/10 Excellent

Lyndsey

Travelled with partner
Liked: Staff & service, amenities
Nice and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. However, the lack of TV access was a definite issue.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with family
Disliked: Staff & service
After checking into the room and relaxing, another guest was given access cards to our room in which they opened the door. When checking out, was given a bill that belonged to another guest. Wi-Fi was very intermittent the entire stay.
Stayed 1 night in Jun 2025

10/10 Excellent

debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Both times were excellent. Rooms are clean, staff is friendly, breakfast delicious. We enjoyed the indoor/outdoor pool.
Stayed 2 nights in Jun 2025