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Homewood Suites by Hilton Gainesville

3.0 star property
Hotel with free parking, near University of Florida

Photo gallery for Homewood Suites by Hilton Gainesville

Free daily on-the-go breakfast
Fitness facility
Exterior
Studio Suite, 2 Queen Beds | Living area
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$158
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
3333 Sw 42nd St, Gainesville, FL, 32608
  • Place, Celebration Pointe Dog Park
    ‪18 min walk‬
  • Place, University of Florida
    ‪3 min drive‬
  • Place, Florida Museum of Natural History
    ‪4 min drive‬
  • Airport, Gainesville, FL (GNV-Gainesville Regional)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, in-room safe, desk, iron/ironing board

Two Bedroom Suite

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 74 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 73 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 74 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Living area

Studio Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Peloton Bike)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hearing Accessible 2 Bedroom Suite

  • Sleeps 8

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Queen Studio Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Room With One King Bed And Two Queen Beds

  • Sleeps 8

1 Kng/2 Qn Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 8

Queen Studio-Hearing Accessible-Non-Smoking

  • Sleeps 4

Mobility/hearing Access King Suite with Tub

  • Sleeps 4

Mobility/hearing Access Two Queen Suite with Roll in Shower

  • Sleeps 6

Hearing Accessible Two Queen Suite

  • Sleeps 6

Mobility/hearing Access King Suite with Roll in Shower

  • Sleeps 4

Studio Suite With 2 Queen Beds And Shower-Non Smoking

  • Sleeps 4

1 King 1 Bedroom with Peloton Bike Nonsmoking

  • Sleeps 2

Suite, Accessible, Non Smoking

  • Sleeps 8

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Sleep Inn & Suites University/Shands

Gainesville
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,096 reviews
The price is AU$137
includes taxes & fees
22 Feb - 23 Feb
Sleep Inn & Suites University/Shands

About the area

Gainesville

At Homewood Suites by Hilton Gainesville you'll be within a 20-minute stroll of Regal Butler Town Center and Regal Celebration Pointe. Highlights at this hotel include an outdoor swimming pool, free daily breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Gainesville hotel include University of Florida and Shands at the University of Florida.

What's nearby

  • Regal Celebration Pointe - 12 min walk - 1.0 km
  • Regal Butler Town Center - 14 min walk - 1.2 km
  • Celebration Pointe Dog Park - 18 min walk - 1.5 km
  • University of Florida - 3 min drive - 2.4 km
  • Florida Museum of Natural History - 4 min drive - 2.4 km

Getting around

  • Gainesville, FL (GNV-Gainesville Regional) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Culver's - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Homewood Suites by Hilton Gainesville

Hotel with free parking, near University of Florida
Homewood Suites by Hilton Gainesville offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Gainesville. Free self parking is available.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 2005
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Homewood Suites by Hilton Gainesville offers 103 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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4.5 out of 5, Wonderful, 911 reviews
The price is AU$171
includes taxes & fees
22 Feb - 23 Feb
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gainesville Homewood Suites
Homewood Suites Gainesville
Homewood Suites Hilton Gainesville
Homewood Suites Hilton Hotel Gainesville
Homewood Suites Hilton Gainesville Hotel
Homewood Suites by Hilton Gainesville Hotel
Homewood Suites by Hilton Gainesville Gainesville
Homewood Suites by Hilton Gainesville Hotel Gainesville

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Gainesville?

Homewood Suites by Hilton Gainesville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Gainesville?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Gainesville on 16 Feb 2026 start from AU$157.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Gainesville?

Yep, Homewood Suites by Hilton Gainesville has a free self car park.

Does Homewood Suites by Hilton Gainesville have a pool?

Homewood Suites by Hilton Gainesville has an outdoor pool.

Is Homewood Suites by Hilton Gainesville family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Gainesville is a hit with families.

Does Homewood Suites by Hilton Gainesville serve breakfast?

Yep, free on-the-go breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Gainesville?

No, Homewood Suites by Hilton Gainesville does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Gainesville?

Check-in begins at 4:00 PM. Check-out time is noon.

Homewood Suites by Hilton Gainesville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 957 reviews
Rating 8 - Good. 227 out of 957 reviews
Rating 6 - Okay. 104 out of 957 reviews
Rating 4 - Poor. 58 out of 957 reviews
Rating 2 - Terrible. 35 out of 957 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Stayed 1 night in Oct 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were so friendly. Always said a greeting entering or leaving the hotel. I had filled out a pet registration form and was very impressed when the receptionist greeted my dog by name. The hotel and room were very clean. There was a variety of breakfast food that would satisfy every breakfast need. Would definitely use this hotel again.
Stayed 3 nights in Oct 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, amenities
I travel a lot for work and was a little surprised at this property. Obviously they knew there was a lot going on , hence the rates were highly raised. I had to not only ask for waters but show proof that I was a Hilton honors member. We had to ask for the bedding for the sofa bed. Then they said they were short staffed. So we had to wait . There were only 3 towels which is such an odd number of towels. Just dissatisfied
Stayed 1 night in Oct 2025

10/10 Excellent

Marcelo

Stayed 1 night in Oct 2025

10/10 Excellent

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities
The good pilows.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and good value for the price.
Stayed 10 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service, amenities
We were generally disappointed with this property. We got a 1 bedroom “suite” and given that it was a football game weekend in Gainesville, we understand demand is high, thus prices are high, but our room was tiny, didn’t feel comfortable or overly clean & the staff didn’t bring any level of excellence to our stay at $400+/night. On top of that, we left AirPods in the room at check out and when we came back for them (2 hrs later) we were told they were “gone” and it was only after we did our own searching with tracking devices did we find them in a housekeepers pockets. The AirPods were returned to us and maybe they were going to be turned in … but it left a bad taste in our mouths at the end of the weekend. Do better Hilton.
Stayed 2 nights in Oct 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is easy if you get herre before the workers. Everytime we come thr trucks pulling trailers always take up 6 to 7 spaces and park close. Wish they would park in the further end of the lot. Other then that, everything is always nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Vachagan, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time here on our drive to south Florida . Always clean, well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Vachagan, Suwanee

Travelled with family
Liked: Amenities
Second time here , very good Will stop here again
Stayed 1 night in Oct 2025

8/10 Good

Johanna A

Stayed 2 nights in Sep 2025

10/10 Excellent

Zebiyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice simple and updated
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Stayed 3 nights in Oct 2025

8/10 Good

Steven

Travelled with family
Liked: Staff & service
Room a little dated
Stayed 2 nights in Oct 2025

10/10 Excellent

James, The Villages

Stayed 5 nights in Sep 2025

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked it. It met my expectations. I would come back.
Sala
Quarto
Cozinha
Cozinha
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is not far from I-75. Easy to park. Room was as expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. No issues. Doesn’t have a real designated pet yard, have to walk across parking lot to the median. Not a biggy, unless there’s rain.
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

adrienne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DIRTY. FILTHY. We checked into a room that had garbage in the garbage can, filthy, sticky tile with black grout, a black cotton ball under the toilet, dirty mirrors, makeup on the hanging towel, THEN I pulled down the comforter and there were clumps of bloody mucus stuck to the top of the comforter! I called to switch rooms and they were extremely helpful and nice, but they didn’t have another two bedroom suite, so they switched us two separate rooms which meant we, as a family, had ti split up. When I woke up in my new room, bc it was midnight at that point, I went to make coffee and the coffee cup was completely stained and dirty. Then I went to shower and it was a dribble of water, then when I toweled off, there was a clump of black hair stuck to the towel. It was quite literally the worst experience I’ve ever had at a hotel. I emailed corporate and they gave me points worth $40 toward my next stay. I sent them videos, photos, and descriptions, just wanting enough to cover that stay, but to no avail. The manager was friendly and helpful, but could only do so much bc I booked through Expedia and wasn’t able to refund me, but they should at least give me enough points to cover one future stay. I wish I could post the photos so show I’m not exaggerating.
Bloody mucus on comforter
Dirty coffee mug out of cabinet
Hair found on my towel. (I’m blonde)
Comforter when I pulled down the sheets
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
We were here just for the one night. Overall it was good. We did have trouble with the light switch in the bathroom sink area staying on. We were able to get it to turn off by putting a toothpick in it...lol. The shower gel was a new bottle & I couldn't get the pump to turn so I could use it. Showered with shampoo. Informed the desk clerk of the two issues.
Stayed 1 night in Sep 2025