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Hotel New Otani Hakata

Property class: 4

Photo gallery for Hotel New Otani Hakata

Two individuals in traditional Japanese kimonos standing in front of a building with a sign that reads "The New Otani."
A hotel entrance with two uniformed staff members standing in front.
A lobby with a large floral centerpiece, a mural, and a chandelier.
A hotel room with a sofa, a bed, a TV, and a window with blinds.
A hotel reception desk with a guest relations sign, a flower vase, and a digital screen.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$220
27 Sept - 28 Sept

Explore the area

View map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Place, Yanagibashi Rengo Market
    ‪1 min walk‬
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬

Room options

View all photos for Corner Suite Double

A hotel lobby with a marble floor, a central floral arrangement, and a modern chandelier.

Corner Suite Double

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Twin Room - Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Twin Non-Smoking

A modern bathroom with a large mirror, a round sink, a shower, and a glass-enclosed toilet.

Executive Twin Non-Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Moderate Twin, Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Japanese Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room, Non Smoking

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Futons
  • Free wired internet

View all photos for Connecting Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Connecting Room, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free wired internet

View all photos for Moderate Twin with Extra Bed, Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin with Extra Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Semi Double Room Non Smoking

A hotel room with a large bed, a desk, a chair, and a nightstand with lamps.

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board (on request), free WiFi

Deluxe Twin Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, two bedside tables, a nightstand, a red armchair, and a window with curtains.

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Double Room, Smoking

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Corner Suite Double Room

A hotel room with a large bed, a chair, a TV, and a window with curtains.

Corner Suite Double Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double Room, Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use), Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Moderate Double Room, Non Smoking

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Twin, Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Double Room, Non Smoking - Breakfast Included

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Executive Double Room, Smoking - Breakfast Included

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Twin Room Smoking - Breakfast included

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room Smoking - Breakfast included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Twin Room Non Smoking - Breakfast Included

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Connecting Room Non Smoking - Breakfast Included

A hotel room with two beds, a desk, a chair, and a TV.

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free wired internet

View all photos for Semi Double Room Non Smoking - Breakfast Included

A hotel room with a large bed, a desk, a chair, and a nightstand with lamps.

Semi Double Room Non Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Moderate Double Room Non Smoking - Breakfast Included

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room Non Smoking - Breakfast Included

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Japanese Room Non Smoking - Breakfast Included

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room Non Smoking - Breakfast Included

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free wired internet

View all photos for Moderate Double Room Smoking - Breakfast Included

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Twin (Breakfast) Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin Triple Use (Breakfast) Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Moderate Twin (Breakfast) Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board (on request), free WiFi

Deluxe Twin Room (Breakfast Included)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

A hotel room with a bed, two bedside tables, a nightstand, a red armchair, and a window with curtains.

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Japanese-Western Room, Non Smoking

A traditional tatami room with a low table and chairs, a shoji screen, and a view of greenery outside.

Japanese-Western Room, Non Smoking

  • 1 bedroom
  • Sleeps 12
  • 2 Large Single Beds and 4 Single Futons
  • Free wired internet

View all photos for Japanese-Western Room, Non Smoking (Breakfast Included)

A hotel room with two beds, a small table, a chair, and a window with a view of greenery.

Japanese-Western Room, Non Smoking (Breakfast Included)

  • 1 bedroom
  • Sleeps 12
  • 2 Large Single Beds and 4 Single Futons
  • Free wired internet

View all photos for Moderate Large Twin Type B Non Smoking

A hotel room with a bed, a sofa, a chair, a desk, a lamp, a mirror, and a television.

Moderate Large Twin Type B Non Smoking

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Moderate Large Twin Type B, Non Smoking, BF

A hotel room with a bed, a sofa, a chair, a desk, a lamp, a mirror, and a television.

Moderate Large Twin Type B, Non Smoking, BF

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small round table, and a sofa.

Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Breakfast

A hotel room with two beds, a desk, a chair, a small round table, and a sofa.

Superior Twin Room, Non Smoking, Breakfast

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a sofa, a round table, and a TV.

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Breakfast

A hotel room with a bed, a sofa, a round table, and a TV.

Superior Double Room, Non Smoking, Breakfast

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the area

Fukuoka

Hotel New Otani Hakata puts you in the heart of Fukuoka, within a 20-minute stroll of popular places like Canal City Hakata and Tenjin Underground Mall. Highlights at this hotel include 4 restaurants and in-room free WiFi. .The restaurant, Sembazuru, serves Japanese cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Chuo Ward hotel include Mizuho PayPay Dome Fukuoka and Fukuoka Anpanman Children's Museum.

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 1.1 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka (FUK) - 17 min drive

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪拉麺帝国 - ‬3 min walk
  • ‪グリーンハウス - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪博多海鮮雅masa - ‬11 min walk

About this property

Hotel New Otani Hakata

There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Hotel New Otani Hakata. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel New Otani Hakata offers 372 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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  • Air-conditioning
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THE BASICS FUKUOKA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • No lift
  • Thin carpet in room

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of JPY 1,000 apply to children ages 4-6, and JPY 2,200 apply to children ages 7-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 2200 for children
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Hakata?

Hotel New Otani Hakata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Hakata?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on 27 Sept 2026 start from AU$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Hakata?

Yep, Hotel New Otani Hakata has a self car park for JPY 1500 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel New Otani Hakata?

The closest beach to Hotel New Otani Hakata is Momochi Beach (5.2 km).

What makes Hotel New Otani Hakata a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel New Otani Hakata.

Does Hotel New Otani Hakata serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel New Otani Hakata?

No, Hotel New Otani Hakata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Otani Hakata?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Otani Hakata?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel New Otani Hakata?

No, pets are not allowed.

Hotel New Otani Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1113 reviews
Rating 8 - Good. 319 out of 1113 reviews
Rating 6 - Okay. 85 out of 1113 reviews
Rating 4 - Poor. 16 out of 1113 reviews
Rating 2 - Terrible. 11 out of 1113 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay with family. The staff was super friendly.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms, convenient location, clean and comfortable rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excellent staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, serene, good vibes.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained but a little dated in style.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful & caring!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Akiko

Liked: Staff & service, amenities, property conditions & facilities
Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has everything you need to make your stay comfortable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yin Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff speak good English too. I had a happy stay here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

KEI CHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff 👍👍; convenient location (very close to metro station); neat and tidy room
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Xiuyi

Liked: Cleanliness, staff & service, amenities
Although the property is pretty dated, it is well-maintained.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

nisaa

Liked: Cleanliness, staff & service, amenities
beautiful hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

DESMOND

Liked: Cleanliness, amenities, property conditions & facilities
Stellar staff, spacious room, old luxurious feel.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Maria Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous hotel! One-level more excellent than others.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff, great amenities, and clean and spacious room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up in a nicer room then we booked and it was a great experience overall
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Maila

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff are courteous. Good location.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

NGAI CHI

Liked: Cleanliness, staff & service, amenities
very nice hotel , have every thing i needed , room is spacious and comfy , enjoy it!
Stayed 1 night in Dec 2025