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Hotel Serrano

2.5 star property
Hotel in Frederico Westphalen with free breakfast and 24-hour front desk

Photo gallery for Hotel Serrano

Reception
Private kitchen
Exterior
Deluxe Room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Place, Wilson Lutz Farias Municipal Museum
    ‪12 min walk‬
  • Place, Our Lady of Graces Church
  • Place, Hospital Padre Joao Berthier

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Wet bar
Digital channels
Desk
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Bidet
Wet bar
Digital channels
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Bathroom

Presidential Room

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Bidet
Jetted bath
Hairdryer
Shower/bath combination
Wet bar
  • Sleeps 2
  • 1 King Bed

About the area

Frederico Westphalen

At Hotel Serrano, you'll be 1.2 km (0.7 mi) from Wilson Lutz Farias Municipal Museum. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. .In the vicinity of Frederico Westphalen hotel you'll find Our Lady of Graces Church.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 1.1 km

Restaurants

  • ‪Vitrola - ‬10 min walk
  • ‪Restaurante e Petisqueria Sobradinho - ‬12 min walk
  • ‪Restaurante Sampa - ‬12 min walk
  • ‪Dog Ki-Delicia - ‬11 min walk
  • ‪Alecrim Restaurante - ‬13 min walk

About this property

Hotel Serrano

Hotel in Frederico Westphalen with free breakfast and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Self parking is free.

Smoking is allowed in designated areas at this Frederico Westphalen hotel.

  • 56 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Serrano offers 56 air-conditioned accommodations, with free toiletries. 42-inch flat-screen televisions come with digital channels. This Frederico Westphalen hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

What is the cancellation policy at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Serrano?

Yep, Hotel Serrano has a free self car park.

Does Hotel Serrano serve breakfast?

Yep, free buffet brekkie is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Serrano?

No, Hotel Serrano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serrano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Serrano?

Check-in begins at 2:00 PM. Check-out time is noon.

Reviews

Hotel Serrano Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

Reviews

10/10 Excellent

Dirson Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ÓTIMO HOTEL

Excelente acomodação e atendimento.
Stayed 1 night in Jul 2025

8/10 Good

joao batista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria lá

Hotel muito bom. Limpo, organizado, bom atendimento.
Stayed 2 nights in Jun 2025

10/10 Excellent

Otacilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendeu.

Hotel novo ou todo reformado. Piso, pintura quarto com split (silencioso), água com aquecimento central (torneira e chuveiro). Estacionamento pequeno e pode diversificar mais, o café.
Stayed 1 night in Jun 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, room comfort
Muito bom, muito limpo, café da manhã acima da média do para esse preço de diária. Único ponto negativo é que estavam sem água quente no chuveiro.
Stayed 1 night in May 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Simone elisabete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

SANDRO A

Liked: Cleanliness, staff & service, room comfort
Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
Stayed 2 nights in Apr 2025

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeferson

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Otimo
Stayed 1 night in Mar 2025

8/10 Good

Sheila Regina

Travelled with group
Disliked: Property conditions & facilities

deixou a desejar

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
Stayed 2 nights in Mar 2025

8/10 Good

Altemir

Stayed 1 night in Feb 2025

6/10 Okay

LUIZ AILTON DIAS

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jaison Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Poliana

Stayed 2 nights in Jan 2025

8/10 Good

Rosa Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
Stayed 1 night in Jan 2025

10/10 Excellent

Leila

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, organizado. Cama confortável. Só faltou frigobar para água gelada, mas tudo certo!
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

MARCELO

Stayed 1 night in Feb 2022

8/10 Good

Luis Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Ary

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e bom

Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
Stayed 2 nights in Nov 2021