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Quality Inn & Suites Franklin

2.5 star property
Hotel in Franklin with free breakfast and seasonal outdoor pool

Photo gallery for Quality Inn & Suites Franklin

Free buffet breakfast
Business centre
Iron/ironing board, free WiFi, bed sheets
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi
The current price is AU$137
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Lakeview Medical Center
    ‪11 min walk‬
  • Place, Franklin City Hall
    ‪4 min drive‬
  • Place, Southampton Memorial Hospital
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Hairdryer
Microwave
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Franklin

Quality Inn & Suites Franklin puts you in the heart of Franklin, within just a 10-minute stroll of Franklin Commons Shopping Center and Armory Plaza. Highlights at this hotel include free buffet breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a gift shop. Added amenities include a seasonal outdoor swimming pool and laundry facilities. There's also the convenience of RV/bus/truck parking. .Sights within a 30-minute walk of this Franklin hotel include Lakeview Medical Center and Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Lakeview Medical Center - 11 min walk - 1.0 km
  • Franklin Public Library - 4 min drive - 3.4 km
  • Franklin City Hall - 4 min drive - 3.8 km
  • Franklin Historic District - 4 min drive - 3.8 km
  • Southampton Memorial Hospital - 6 min drive - 5.0 km

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Joe's Pizza & Pasta Palace - ‬7 min drive

About this property

Quality Inn & Suites Franklin

Hotel in Franklin with free breakfast and seasonal outdoor pool
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, gift shops/newsstands, and laundry facilities are also featured at Quality Inn & Suites Franklin. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

  • 77 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Smoking in designated areas
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Similar properties

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Super 8 by Wyndham Franklin
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 446 reviews
The price is AU$125
includes taxes & fees
23 Nov - 24 Nov
Super 8 by Wyndham Franklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Franklin?

Quality Inn & Suites Franklin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Franklin?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Franklin on 30 Nov 2025 start from AU$137.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Franklin?

Yep, Quality Inn & Suites Franklin has a free self car park.

Does Quality Inn & Suites Franklin have a pool?

Quality Inn & Suites Franklin has a seasonal outdoor pool.

Does Quality Inn & Suites Franklin serve breakfast?

Sure does, complimentary buffet brekkie is on offer at Quality Inn & Suites Franklin.

Is there a free airport shuttle available at Quality Inn & Suites Franklin?

No, Quality Inn & Suites Franklin does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Franklin?

Check-in begins at 2 PM. Check-out time is 11 AM.

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 53 out of 203 reviews
Rating 4 - Poor. 21 out of 203 reviews
Rating 2 - Terrible. 21 out of 203 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

ashby

Stayed 1 night in Aug 2025

8/10 Good

Michele

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable, clean room.

We were just in town for a family reunion, so luxury wasn't necessary. The room was clean, the tv worked (for the short times we were in the room), and beds very comfortable. This hotel's dining area wasn't open when we were starting our days this weekend, but there were several diners close by with great food. Also, although this was a smoking room, you couldn't tell until you saw the ashtray on the desk. My only complaint was the floor of the tub shower was slippery, so we had to be sure to hold onto the bar to avoid falling.
Stayed 2 nights in Jul 2025

6/10 Okay

Marla

Liked: Cleanliness, staff & service
All of the necessary components of a good stay. The pet fee was a bit high ... about the same as a person ... extra $100 for 2 nights for a 7 lbs adult pom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family

Bad Service

There was not enough wash cloths and towels in the room went to front desk asked he said house keeping will bring them waited like 35 minutes saw house keeping outside with a cart and he would not give them to us or other family member’s that rented there room he went back and forth with us . This is not worth it next time I will take my service somewhere else
Stayed 1 night in Jul 2025

8/10 Good

Edessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our 1st room was dirty, our 2nd room Ac didnt work. Our 3rd room was so so.
Stayed 1 night in Jul 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Amenities
Air conditioning poor system. Hot in that room. Facility is cleaned!
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025

2/10 Terrible

Rebecca

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Michaele A

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Linda, FAIRMONT

Liked: Property conditions & facilities
Disliked: Cleanliness
The admission and check in personal were really good and helpful; very professional. As I checked in it started a down pour and the young man at the desk loaned me an umbrella. However the room left a lot to be considered good. The floors were dirty, Pillows are old and the mattress was very uncomfortable. I put waters in the refrigerator and they froze. The locks on the doors were very old and even with both locks, there is still about a half inch of daylight between the door and the door jam. The second night, someone on the floor above me decided to present a rock concert! It was loud and annoying. It also went again later in the night. No one seemed to stop them. I am a Choice member and stayed at Quality Inns before which is why I chose it. I would advise stay away from this one
Stayed 1 night in Jun 2025

10/10 Excellent

Claude M.

Stayed 2 nights in Jun 2025

10/10 Excellent

Claude M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tekela

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Nothing everything was good
Stayed 2 nights in May 2025

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My check in was good. My room was very clean, neat and tidy, peaceful. For the price it was very good.Thank you. Breakfast was your typical breads - muffins, toast, waffles.
Stayed 1 night in May 2025

10/10 Excellent

Jeromy, THOMASVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 3 nights in May 2025