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Quality Inn & Suites Franklin

2.5 star property

Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Meeting facility
Lobby
Free buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$129
includes taxes & fees
19 July - 20 July

Explore the area

View map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪11 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a bed, a desk with a television, two chairs, a window with curtains, and a nightstand with a lamp.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a desk with a television, two chairs, a window with curtains, and a nightstand with a lamp.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Franklin

Quality Inn & Suites Franklin puts you in the heart of Franklin, within just a 10-minute stroll of Franklin Commons Shopping Center and Armory Plaza. Highlights at this hotel include free buffet breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a gift shop. Added amenities include a seasonal outdoor swimming pool and laundry facilities. There's also the convenience of RV/bus/truck parking. .Sights within a 30-minute walk of this Franklin hotel include Lakeview Medical Center and Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.3 km
  • Armory Plaza - 11 min walk - 0.9 km
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 2.4 km
  • Franklin City Hall - 4 min drive - 3.8 km
  • Suffolk Visitor Center - 37 min drive - 46.5 km

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪El Ranchero - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hardee's - ‬5 min drive

About this property

Quality Inn & Suites Franklin

Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, gift shops/newsstands, and laundry facilities are also featured at Quality Inn & Suites Franklin. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

  • 77 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Smoking in designated areas
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Similar properties

Lobby
Super 8 by Wyndham Franklin
Franklin
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 467 reviews
The price is AU$114
includes taxes & fees
28 June - 29 June
Super 8 by Wyndham Franklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Franklin?

Quality Inn & Suites Franklin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Franklin?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Franklin on 19 July 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Franklin?

Yep, Quality Inn & Suites Franklin has a free self car park.

Does Quality Inn & Suites Franklin have a pool?

Quality Inn & Suites Franklin has a seasonal outdoor pool.

Does Quality Inn & Suites Franklin serve breakfast?

Sure does, complimentary buffet brekkie is on offer at Quality Inn & Suites Franklin.

Is there a free airport shuttle available at Quality Inn & Suites Franklin?

No, Quality Inn & Suites Franklin does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Franklin?

Check-in begins at 2 PM. Check-out time is 11 AM.

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 239 reviews
Rating 8 - Good. 53 out of 239 reviews
Rating 6 - Okay. 63 out of 239 reviews
Rating 4 - Poor. 23 out of 239 reviews
Rating 2 - Terrible. 25 out of 239 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff was very friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Llonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Nash

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Diane

Liked: Staff & service
The room was just average.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Clean and relaible
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Claude M.

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Willie

Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shirley

Stay was good rooms clean and very quite area
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was excellent, room really needed upgraded, smelled musky/moldy.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
The day staff member Ms. Joyce was very kind and professional.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Great staff, clean, good parking.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

tenika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jeromy

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, works to make your stay enjoyable.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Stephanie

Liked: Cleanliness
Room in good condition could use updating but overall decent
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Patty

Liked: Cleanliness, staff & service, amenities
Rooms are very old
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Terri

Liked: Staff & service
This hotel was fine for sleeping, nothing to do in area. Starbucks directly across street and Walmart about a block away.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained property
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.
Stayed 1 night in Aug 2025