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Novotel Frankfurt City

4.0 star property
Upscale hotel, walk to Festhalle Frankfurt

Choose dates to view prices

Photo gallery for Novotel Frankfurt City

Lobby sitting area
Sports facility
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 24 per person)
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • Free WiFi
  • Parking availableParking availableParking available
  • GymGymGym
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Lise-Meitner-Str. 2, Frankfurt, HE, 60486
  • Popular LocationFrankfurt Trade Fair6 min walk
  • Popular LocationFesthalle Frankfurt10 min walk
  • Popular LocationSkyline Plaza17 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)14 min drive

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8/10 Very good

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Frankfurt Messe, an IHG Hotel
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1003)
The price is AU$407
for 1 night
includes taxes & fees
19 June - 20 June
Holiday Inn Express Frankfurt Messe, an IHG Hotel

About the area

Frankfurt

At Novotel Frankfurt City you'll be within just a 15-minute stroll of popular places like Frankfurt Trade Fair and Congress Center Messe Frankfurt. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Novo², is open for breakfast, lunch and dinner. 2960 square feet (275 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Innenstadt II hotel include Festhalle Frankfurt and Skyline Plaza.

What's nearby

  • Frankfurt Trade Fair - 6 min walk
  • Congress Center Messe Frankfurt - 6 min walk
  • Festhalle Frankfurt - 10 min walk
  • Skyline Plaza - 17 min walk
  • Frankfurt Christmas Market - 6 min drive

Getting around

  • Kuhwaldstraße Tram Stop - 3 min walk
  • Frankfurt am Main West Station - 7 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • ‪Restaurant Stremma - ‬8 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Torhaus - ‬8 min walk
  • ‪Da Cimino - ‬8 min walk
  • ‪Immer Satt - ‬6 min walk

About this property

Novotel Frankfurt City

Upscale hotel, walk to Festhalle Frankfurt
Novotel Frankfurt City offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 2960 square feet (275 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Frankfurt City. Parking is available for a fee.

This 4-star Frankfurt hotel is smoke free.

  • 235 guestrooms or units
  • 7 levels
  • 2960 sq ft of conference space
  • 275 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Frankfurt City offers 235 accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Novo²

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,960 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 20.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Novotel
Novotel Frankfurt City
Novotel Hotel Frankfurt City
Novotel Frankfurt City Hotel
Frankfurt Novotel
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Accor Frankfurt City
Novotel Frankfurt City Hotel
Novotel Frankfurt City Frankfurt
Novotel Frankfurt City Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Novotel Frankfurt City?

Novotel Frankfurt City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Frankfurt City?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Novotel Frankfurt City on 28 June 2024 start from AU$129.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Frankfurt City?

Yep, Novotel Frankfurt City has a self car park for EUR 20.00 per day.

Does Novotel Frankfurt City serve breakfast?

You bet, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Frankfurt City?

No, Novotel Frankfurt City does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Frankfurt City?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Frankfurt City?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Frankfurt City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 315 out of 1002 reviews" "
Rating 8 - Good. 481 out of 1002 reviews" "
Rating 6 - Okay. 154 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Business traveller
Disliked: Staff & service
I have been traveling for business for over 35 years, which was one of the worst experiences I have had in any hotel. I made a reservation specifically for this hotel in September for its walkable location. They refused to give me a room even though they said I had a confirmed reservation. As I watched the person next on line get a room. They then told me they could get me a room three minutes walking distance away. If Usain Bolt were sprinting in his prime for the whole three minutes, he would have another ten minutes to go. According to them, the hotel was equal to their hotel, except it wasn't. No room service, laundry service, or maid service. I spent an extra 50 Euros a day and an additional 40 minutes commuting. Of course, the hotel would not compensate me for my extra cost, extra time, inconvenience, or the lack of services they guaranteed me when they accepted my reservation. If I took care of my customers like this I would be out of business at least they are ten minute walk from Hall 8 of the Frankfurt Fait so at least their location will keep them going.
Stayed 3 nights in Jan 2024

10/10 Excellent

SHAHNAWAZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good!!
Stayed 4 nights in Oct 2023

8/10 Good

José

Liked: Staff & service
Parking
Stayed 1 night in Jul 2023

10/10 Excellent

Adina Liliana, Houston

Stayed 1 night in May 2023

6/10 Okay

Lyean

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night Staff didn't attend to our needs, asked several times for extra towels and blanket and has been ignored. This is unacceptable.
Stayed 5 nights in May 2023

10/10 Excellent

Raymond David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the Novotel hotel staff were very helpful and rooms were kept very clean ,new bedding every couple of nights . my dislikes were no ceramic cups provided with your kettle and hot drinks ,only cardboard beakers ,which were not very professional . also the morning breakfast was a little too expensive for what was being served and the plates provided were very small ,so could hardly fit any food on the plate ,so it put myself off going back on additional mornings which was a inconvenience to my stay at the hotel ,meaning i had to eat out for breakfast .
Stayed 6 nights in Mar 2023

10/10 Excellent

Ma Regina

Stayed 6 nights in Feb 2023

8/10 Good

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Outside of city center
The hotel is not centraly located. It is about 3.2 km from city center. The hotel itself is clean and nice but it lioks a littele outdated. Breakfast is good.
Stayed 1 night in Dec 2022

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel. Good breakfast. Near city center. Nice freindly staff.
Stayed 1 night in Dec 2022

6/10 Okay

Talal

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was nice, safe and cozy. Though had lots of flies in all areas