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Bristol Palace Hotel

5.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for Bristol Palace Hotel

Front of property
Property entrance
Grand Junior Suite
Suite
Terrace Junior Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Room service
The current price is AU$377
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Separate bedroom
Down duvet
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

1 bedroom, down duvets, minibar, in-room safe

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, down duvets, minibar, in-room safe

Classic Double or Twin Room

9.6 out of 10
Exceptional
(72 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

1 bedroom, down duvets, minibar, in-room safe

Classic Single Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the area

Genoa

A luxury stay in the heart of Genoa awaits you at Bristol Palace Hotel. Within a 20-minute stroll, you'll find popular places like Old Port and Genoa Port Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Giotto, serves Italian cuisine and is open for lunch and dinner. Bistrot is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Genoa Historical Centre hotel include Port of Genoa Cruise Ship Terminal and Gaslini Hospital.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km
  • Genoa Port Center - 13 min walk - 1.1 km
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 2.8 km

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Genoa (GOA-Cristoforo Colombo) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Birreria Hofbräuhaus - ‬2 min walk
  • ‪Nespresso Boutique - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk

About this property

Bristol Palace Hotel

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay and WeChat Pay.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

What is the cancellation policy at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bristol Palace Hotel?

As of 24 Oct 2025, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 16 Nov 2025 start from AU$359.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bristol Palace Hotel?

Onsite parking is limited.

Are there any beaches close to Bristol Palace Hotel?

The closest beach to Bristol Palace Hotel is Camogli Beach (18.3 km).

Does Bristol Palace Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Bristol Palace Hotel?

No, Bristol Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bristol Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bristol Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bristol Palace Hotel?

Cats and dogs are welcome at Bristol Palace Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Evan

Stayed 2 nights in Jul 2025

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, spacious rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the center, close to where I need
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and classy hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Little old but kept in the great condition.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elina, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, amazing stuff ready to help with anything. Really nice room, clean, safe. Hotel has really good breakfast with multiple choices. I would highly recommend this hotel. It was a pleasure to stay there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! It’s a beautiful hotel with amazing service. A great treat for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location, walkable to major tourist sites

Excellent hotel with brilliant location in the centre of Genoa. Almost every major site is walkable from the hotel. Because of the prime location however, the hotel only provides valet parking (at a fee). Room was great, as was breakfast. We didn’t try the bar or restaurants so cannot comment. There are plenty of food options available around the hotel, and it felt very safe to walk around during the daytime and evenings.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Old World Hotel

The hotel is lovely, old world style. Wonderful location and excellent buffet breakfast. Walkable to all sites, shopping, restaurants. Wood floors in the rooms are old and a bit creaky which I heard at night from the room above as well as our own. Helpful and friendly front desk staff. I would recommend the hotel and stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Antonello

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great breakfast. Service was wonderful.
Stayed 7 nights in May 2025

10/10 Excellent

Chad

Stayed 1 night in Jun 2025

10/10 Excellent

Alastair

Liked: Cleanliness, property conditions & facilities
Great hospitality. Rooms are v spacious. Unique property in the centre of the action.
Stayed 3 nights in Jun 2025

4/10 Poor

Darlene, St. John's

Stayed 2 nights in May 2025

4/10 Poor

CHENG-CHUN

Disliked: Property conditions & facilities
Poor maintenance of the room
Stayed 1 night in Jun 2025

10/10 Excellent

jamlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centric Hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Lotfi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at in the old town area
Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great with it right next to the Piazza De Ferrari. We were upgraded to an amazing, huge room with two sinks, separate tub and very large shower in the bathroom (for Europe)
Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Deepak

Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was easy checkin and we were provided detailed description of places to see locally while visiting and info on the hotel. Location was perfect. In walking distance to many sites, shopping and restaurants. Room was clean, spacious and very comfortable. Breakfast was good & plentiful. Would highly recommend staying here!
Stayed 2 nights in Jun 2025