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Castle And Ball by Greene King Inns

3.0 star property
Hotel in Marlborough with coffee shop/cafe and restaurant

Photo gallery for Castle And Ball by Greene King Inns

Bar (on property)
Reception
Front of property
Family Room
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$128
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
The High Street, Marlborough, England, SN8 1LZ
  • The Merchant's House Marlborough
    ‪1 min walk‬
  • Avebury Stone Circle
    ‪10 min drive‬
  • West Kennet Long Barrow
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (for 4)

Family Room (for 4)

Family Room (for 4)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Marlborough

Castle And Ball by Greene King Inns places you steps from The Merchant's House Marlborough and within a short 5-minute stroll of St Peter's Church. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Castle and Ball, serves British cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. .Sights within a 10-minute drive of this 3-property class Marlborough hotel include Hackpen Hill and Silbury Hill.

What's nearby

  • The Merchant's House Marlborough - 1 min walk - 0.2 km
  • Avebury Stone Circle - 10 min drive - 11.4 km
  • West Kennet Long Barrow - 13 min drive - 11.0 km
  • North Wessex Downs - 14 min drive - 16.2 km
  • Swindon Designer Outlet - 22 min drive - 24.3 km

Getting around

  • Bedwyn Station - 14 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪The Roebuck - ‬13 min walk
  • ‪Silks on the Downs - ‬4 min drive
  • ‪Royal Oak - ‬1 min walk
  • ‪The Marlborough - ‬3 min walk
  • ‪The Outside Chance - ‬3 min drive

About this property

Castle And Ball by Greene King Inns

Hotel in Marlborough with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

This 3-star Marlborough hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Interior detail

The Bear

  • Free WiFi
  • Breakfast available
  • Housekeeping
2.5 out of 5, 4 reviews
The price is AU$108
includes taxes & fees
24 Aug - 25 Aug
The Bear

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Castle and Ball

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough

Frequently asked questions

What is the cancellation policy at Castle And Ball by Greene King Inns?

Castle And Ball by Greene King Inns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle And Ball by Greene King Inns?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Castle And Ball by Greene King Inns on 4 Sept 2025 start from AU$128.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castle And Ball by Greene King Inns?

Yep, Castle And Ball by Greene King Inns has a free self car park.

Is there a free airport shuttle available at Castle And Ball by Greene King Inns?

No, Castle And Ball by Greene King Inns does not offer an airport shuttle service.

Is there a bar or restaurant at Castle And Ball by Greene King Inns?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Castle And Ball by Greene King Inns?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Castle And Ball by Greene King Inns?

No, pets are not allowed.

Castle And Ball by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 456 reviews
Rating 8 - Good. 184 out of 456 reviews
Rating 6 - Okay. 58 out of 456 reviews
Rating 4 - Poor. 15 out of 456 reviews
Rating 2 - Terrible. 7 out of 456 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply just right

All of the staff I encountered were very friendly, helpful and professional, especially the evening waitress who was very observant, responding within seconds if I looked at her for something. Food was good too, including the veggie options and good value for money & the bar man knew his wines. It was a little worn around the edges, but it is a 300 year old building so it's like slipping on your old comfy slippers!
Stayed 3 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort

Characterful Coaching Hotel, Well situated

We enjoyed a very good stopover on the way back from Cornwall at the Castle and Ball. It has all the character of an historic inn, though this does mean there are quite a lot of steps and stairs and creaky floorboards, but the receptionist was quick to offer us help with our luggage and in fact we found our room very quiet (we were at the back, so not overlooking the High Street) as well as clean and spacious. General decor and condition ( carpets etc) not the most swish or up to date, but we prefer character to the bland sameness of chain hotels. We enjoyed our evening meal which is from the same Greene King menu we have experienced elsewhere, but offers a good choice of dishes at reasonable cost, and the clever idea of mini- desserts if you don't want a whole large one at the end of your meal . Parking was easy behind the hotel, and free to residents on registration at Reception. Marlborough is a lovely old town, prosperous, with some good shops along the High Street. World Heritage site, Avebury, is a short drive away. Thoroughly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Superb customer service at reception. This made all the difference & will ensure I stay again. A1*****
Stayed 1 night in May 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Paul

Disliked: Cleanliness
Very tired, it's ok for a night stay, beds comfortable and clean.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old inn that has been fitted out for modern times. Nothing especial with helpful and pleasant staff in a wlecoming environment
Stayed 5 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was fine. Nice big room which was clean. Comfortable bed.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Hotel is a bit tired,furniture is shabby chic without the chic,bed was comfortable,enjoyed the bath,room was clean..Breakfast was good,Great position in the town easy to find great parking.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Squeaky floor boards.

We felt the pub was old and quirky! The floor boards squeaked in the bedroom, waking partner when visiting the loo in the night! The bathroom was very tied and we felt it needed a thorough deep clean or a modern update. The beds were exceptionally comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and a really pleasant 2 night stay. We will be back!
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient helpful staff. Busy pub/restaurant with nice atmosphere. Great breakfast with good selection and range of cooked options. Room at the back overlooking the car park was quiet and perfectly adequate for my couple of nights stay. Marlborough was a lovely town for a quick walk round with a few independent shops and cafes.
Stayed 2 nights in Mar 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mike

Liked: Staff & service, amenities, property conditions & facilities
Great central location and historical buildings...that did mean creaking of floorboards and those above, but no issues when sleeping 😴. Bar and reception staff great and Wendy was an expert on running routes.
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Disappointing cooked breakfast

The cooked breakfast was disappointing. Cold avocado, toast made soggy by inadequately drained poached egg water. Runny egg white. Vegetarian sausage dried out and inedible. Lack of cutlery - no butter knives or teaspoons.
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, large room with a nice bathroom including shower and bath. A quiet location on the attractive Marlborough High Street with very helpful and friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
The Castle and Ball provides unpretentious and uncomplicated accommodation. My room was large but not particularly clean, the lamps flickered, there was a rim of scum around the bath and detritus from previous guests behind the table. It was noisy (expected being over a pub). Upsides were pleasant service, easy to get in and out and good food.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mostly unspoilt by refurbishment, full of character, lovely large proportion Georgian rooms and very friendly.
Stayed 1 night in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room needed attention. Has carpark & Restaurant

I will say it was a busy weekend when we stayed, so perhaps this room is often unused? The room itself needed some attention. Corner chunk of bedside table laminate was missing exposing underlying wood which could result in harm to clothing or skin; The edges of the bath where it meets the walls, and the area around the shower where fixed to the wall, all need a good clean. No such issue with the sink areas or the rest of the room; The hot water for the bath initially ran a bit grey, again I think lack of use, but cleared. Section of wallpaper near the built in wardrobe coming away, perhaps from an old leak?? But no actual dampness or fustiness. Good selection of tea bags/ coffe sachets in the room. As the room was off around the back (loads of stairs) it was quieter maybe than rooms directly above the bar areas - same as most old pubs & inns. On-site staff were excellent. 'Housekeeping' will knock at your door in the morning if you're staying more than 1 night, so if you're not going down for breakfast, or going out, be aware. Booking system. Weird. Booked via hotels.com, their email said there's no reception desk at the hotel, but there is. If you want to eat at this hotel, reserve a table as the food is excellent. One of the few places in Marlborough with it's own car park - provide vehicle reg when arrive. That's it I think!
Stayed 2 nights in Feb 2025

6/10 Okay

JASON

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025