8/10 Good
Alexis
Travelled with family and small children
31 Jan 2025
Liked: Amenities, property conditions & facilities
Last minute trip to visit family. The booking and front desk staff was accommodating to my family who ordered three rooms for three nights. We requested to be next to each other and they did us one better by putting us on the first floor by the dining room and pool so we didn’t have to lug them far. The breakfast was amazing and the snack shack was always stocked. The facility was beautifully decorated and the pool was always clean. The only downfall was the cleaning/service staff. First night we got there my sister’s bed had three black hairs and a partial finger nail in it, but everything else was very clean. The service gal came every day, but we were getting ready everyday around 10-11 when she came by so we would ask her to come back later (as we needed our trash taken out everyday and towels replenished at least) for her to not come back. We were given trash bags and a laundry bin from front desk to do it ourselves; along with fresh warm from the dryer towels. All in all we had a great time! They even price match from Expedia.
Alexis
Stayed 3 nights in Jan 2025