10/10 Excellent
Paul
Travelled with partner
6 Apr 2025
The staff and this hotel were so nice and friendly. They could not do enough for us. The only thing I was surprised at is that all the dining areas make sure that they have gluten free food but NO SUGAR FREE DESSERTS OR SYRUP for the pancakes for diabetics. I brought it to the attention of a chef named Michael and he said he would look into it. We were there for 10 Days and not one thing was done for the people that are diabetics. We own a timeshare elsewhere and I mentioned it to them also and the next day there was syrup and goodies with the sugar. Shame in coconut bay. It was very windy so the pools were a bit chilly in the morning Overall our 10 day vacation was very pleasant and the food was very good at all the restaurants. I shout out to Starz at the Flip Flop restaurant for lunch. She was so sweet and always made sure we had everything we wanted. The free shuttle to and from the airport was a welcome treat. Thank you for a pleasant vacation.
Paul
Stayed 9 nights in Mar 2025