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Coconut Bay Beach Resort & Spa All Inclusive

4.0 star property
Family-friendly property on the beach, with 5 outdoor pools

Photo gallery for Coconut Bay Beach Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Property video
Couples treatment room(s), sauna, steam room, body treatments
Harmony JR Suite Ocean View - Adults Only
5 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Eau Piquant, Vieux Fort
  • Place, Sandy Beach
    ‪15 min walk‬
  • Place, Gros Piton
    ‪32 min drive‬
  • Place, Anse Chastanet Beach
    ‪49 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪18 min walk‬

Room options

View all photos for Splash Concierge Premium Oceanview - Family Friendly

Splash Concierge Premium Oceanview - Family Friendly

Splash Concierge Premium Oceanview - Family Friendly

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Splash Deluxe Oceanview - Family Friendly

Premium bedding, free minibar, in-room safe, desk

Splash Deluxe Oceanview - Family Friendly

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Splash Deluxe Garden view - Family Friendly

Premium bedding, free minibar, in-room safe, desk

Splash Deluxe Garden view - Family Friendly

8.0 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Garden view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Harmony JR Suite Tropical view - Adults Only

Harmony JR Suite Tropical view - Adults Only

Harmony JR Suite Tropical view - Adults Only

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Garden view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Splash Premium Oceanview - Family Friendly

Premium bedding, free minibar, in-room safe, desk

Splash Premium Oceanview - Family Friendly

8.6 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Harmony JR Suite Partial Ocean View - Adults Only

Harmony JR Suite Partial Ocean View - Adults Only

Harmony JR Suite Partial Ocean View - Adults Only

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Harmony JR Suite Ocean View - Adults Only

Harmony JR Suite Ocean View - Adults Only

Harmony JR Suite Ocean View - Adults Only

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Harmony Concierge JR Suite Club Level Ocean View - Adults Only

Harmony Concierge JR Suite Club Level Ocean View - Adults Only

Harmony Concierge JR Suite Club Level Ocean View - Adults Only

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Vieux Fort

An all-inclusive stay in Vieux Fort awaits you at Coconut Bay Beach Resort & Spa All Inclusive. Within just a 15-minute stroll, you'll find Sandy Beach and Maria Islands Nature Reserve. Highlights at this beachfront property include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Sanctuary Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Coconut Walk Marketplace, serves American cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free water park. Meeting rooms and a business centre are among the business amenities offered. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of a free airport shuttle. .In proximity to this 4-property class Vieux Fort property you'll find Gros Piton.

What's nearby

  • Sandy Beach - 15 min walk - 1.3 km
  • Gros Piton - 32 min drive - 22.7 km
  • Jalousie Beach - 37 min drive - 25.0 km
  • Anse Chastanet Beach - 49 min drive - 31.8 km
  • Marigot Bay - 57 min drive - 56.2 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 3 min drive

Restaurants

  • ‪Lushe - ‬8 min drive
  • ‪Coconut Bay Resort & Spa - ‬1 min walk
  • ‪Mama Tilly's Bar - ‬13 min drive
  • ‪Beach Grill at Coconut Bay Resort & Spa - ‬1 min drive
  • ‪Taste Of Helen - ‬4 min drive

About this property

Coconut Bay Beach Resort & Spa All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Coconut Bay Beach Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4-star Vieux Fort property.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Coconut Bay Beach Resort & Spa All Inclusive offers 250 accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Vieux Fort property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Sanctuary Spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Secrets St. Lucia Resort & Spa All Inclusive Adults Only
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.2 out of 5, Very good, 165 reviews
The price is AU$1,300
includes taxes & fees
10 Mar - 11 Mar
Secrets St. Lucia Resort & Spa All Inclusive Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Calabash
  • Coconut Walk Marketplace
  • Silk
  • The Jerk Tree House
  • Trattoria

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Lazy river
  • Nightclub
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Coconut Bay All Inclusive
Coconut Bay Beach Resort
Coconut Bay Beach All Inclusive Vieux Fort
Coconut Bay Beach Resort All Inclusive Vieux Fort
Coconut Bay Beach Vieux Fort
Coconut Bay Beach
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Resort Coconut Bay
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut & Inclusive Inclusive
Coconut Bay Beach Resort & Spa All Inclusive Vieux Fort

Frequently asked questions

What is the cancellation policy at Coconut Bay Beach Resort & Spa All Inclusive?

Coconut Bay Beach Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Coconut Bay Beach Resort & Spa All Inclusive?

Yep, Coconut Bay Beach Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Coconut Bay Beach Resort & Spa All Inclusive?

Yep, Coconut Bay Beach Resort & Spa All Inclusive is a short 13-minute walk from Sandy Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Coconut Bay Beach Resort & Spa All Inclusive?

Yep, Sanctuary Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Coconut Bay Beach Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Coconut Bay Beach Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Coconut Bay Beach Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Coconut Bay Beach Resort & Spa All Inclusive?

Coconut Bay Beach Resort & Spa All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa. All guestrooms come with premium bedding and free minibar items.

What makes Coconut Bay Beach Resort & Spa All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Coconut Bay Beach Resort & Spa All Inclusive.

Is Coconut Bay Beach Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Coconut Bay Beach Resort & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at Coconut Bay Beach Resort & Spa All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Coconut Bay Beach Resort & Spa All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Coconut Bay Beach Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Coconut Bay Beach Resort & Spa All Inclusive?

No, pets are not allowed.

Coconut Bay Beach Resort & Spa All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mondel, Montreal

Stayed 7 nights in Oct 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The property
Stayed 3 nights in Nov 2025

10/10 Excellent

Kenquace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was really nice
Stayed 3 nights in Oct 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, amenities
We were placed in a corner room located on the 2nd floor by the elevator. As mentioned by previous guest, the room appeared outdated (one of the few that hasn't been newly renovated) but was well maintained nonetheless. Our hotel housekeeper Joella was pleasant and ensured we were accommodated daily. The staff were friendly and attended to our needs. We were generally pleased with our visit.
Country & Western Night @ Coconut Bay
Lazy river on Splash side @ Coconut Bay
Pool on Splash side @ Coconut Bay
Sunrise @ Coconut Bay
Stayed 6 nights in Oct 2025

10/10 Excellent

Stephen Curtiss, Mt Washington

Liked: Cleanliness, amenities, property conditions & facilities
It was great. Staff was so friendly. We would go back it was so great. Our housekeeper was the kindest person. I can't say enough good things about this place.
Stayed 6 nights in Oct 2025

2/10 Terrible

john s

Disliked: Amenities, property conditions & facilities
Staff wass great
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Resort, staff and food top notch. If you’ve been to an all inclusive you know the vibe can be a little odd with the staff. Everyone was amazing and as helpful as you could ask for. Food in buffet always top notch with changes everyday. Specialty restaurants, most were included. Can’t wait to go back.
Stayed 8 nights in Oct 2025

10/10 Excellent

Mayank

Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were exactly as pictured. Food was actually quite good. Staff was very friendly and helpful. Was stressed about the trip beforehand but was pleasantly surprised. 5 minute shuttle from UVF. Would recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was friendly , the beach is better in other areas of the island. The entertainment was of too, fantastic yoga class !!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was the best vacation! We did stay on the Harmony side and we never had an issue finding a shaded spot by the beach or the pool! We had several bartenders that would bring us drinks without even asking! They knew we were thirsty! The views were incredible anywhere on the propriety. The food was the best we have ever had at an all inclusive! They are many fresh options all day. The jerk tree house was phenomenal! You are close to the airport but you don’t notice! The shuttle was perfect on the way back to .. they know exactly what time you need to leave to get you there and checked in but not waiting for hours! I cannot say enough great things about this place. It was the perfect place for relaxation and we met so many great people! We will be back soon!
Sitting area
Hammocks!
Jerk chicken! Wow!
The beach!
Stayed 7 nights in Oct 2025

6/10 Okay

Michael, Chatham

Travelled with partner
Liked: Cleanliness
Housekeeping forgot to replenish our towels, and the soaps and shampoo, was like they check us out a day early. Dining reservations was all set the day we arrived, and i had requested something special for my Girlfriends birthday. They all said that was wonderful, blah blah blah. The restaurant completely forgot.
Stayed 3 nights in Oct 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Grady Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Staff was friendly & always helpful. Food was outstanding. Pools & waterpark were excellent. Resort was perfect size, peaceful, quiet, and not overcrowded.
Stayed 7 nights in Oct 2025

8/10 Good

Dewar, Somerset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently celebrated my birthday at Coconut Bay Spa and Resort, and it was absolutely unforgettable! The resort was spotlessly clean, beautifully maintained, and offered so many amenities and dining options that there was always something new to enjoy. From the moment I arrived, the staff made me feel incredibly special. They surprised me with a bottle of champagne, a birthday cake, and a special dinner, which made the celebration truly memorable. The service was impeccable—every team member I interacted with went above and beyond to make my stay comfortable and personal. A special shoutout to Row at the Italian restaurant, Solange at the Asian restaurant, Dillan and Tari at the bar, Jomiah at the Veranda, Evelyn at breakfast, Star with Housekeeping and Danedra—each one of them made my experience even more delightful with their warmth and professionalism. Suggestion: It would be nice if the resort offered tipping envelopes for the staff, as their service truly deserves recognition. Overall, Coconut Bay exceeded my expectations in every way. I left feeling pampered, appreciated, and already planning my next visit!
Ca
Stayed 4 nights in Oct 2025

10/10 Excellent

Chris Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Taranvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 5 days here. Wish they changed up the buffet menu. After 3 days I felt like it was mostly the same food over again. Also the water was very murky, which was mostly due to the seaweed and I understand that it was out of the control of the staff. Then.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Family Stay! We had a fantastic family trip to Coconut Bay Resort! It’s only five minutes from the airport — perfect after traveling with our two-year-old. The staff truly stood out — friendly, accommodating, and always helpful. We were pleasantly surprised to have concierge service, which made our first family vacation stress-free. We loved Silk, the Asian-themed restaurant — amazing food, ambiance, and service. The Italian restaurant was also great, and the Beach Hut offered delicious poolside options. The resort is very clean, with newly renovated rooms that felt fresh and modern. Our son loved the pool and water slide, and the mocktail menu for kids was a nice touch. A few small notes: pre-arrival dinner reservation help would’ve been great since our flight delay caused late bookings. Also, we learned about the concierge phone and nightly snack service (like chips and salsa) only at the end — would’ve been nice to have throughout. Overall, fantastic staff, great food, and family-friendly atmosphere — we’d absolutely stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was so friendly and happy, you could tell they enjoyed their jobs.
Stayed 6 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best vacation ever. We will be back to stay at Coconut Bay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly enjoyable from start to finish. While we encountered a few room issues upon arrival, the team handled everything promptly and professionally, ensuring we were comfortable and well taken care of. What really stood out was the genuine warmth and attentiveness of every staff member we met. Their friendly smiles and excellent service made us feel right at home. The property itself was well maintained and the overall atmosphere was relaxing and welcoming. We sincerely appreciate the effort that went into making our stay memorable. We’ll gladly recommend this place to friends and family and look forward to returning in the future.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gianni M

Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Stayed 5 nights in Oct 2025

10/10 Excellent

Twesh

Stayed 4 nights in Oct 2025