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Guesia Village Hotel & Spa

4.0 star property

Photo gallery for Guesia Village Hotel & Spa

2 outdoor pools, pool umbrellas, pool loungers
Luxury Suite | Bathroom
Luxury Suite
Property amenity
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$211
includes taxes & fees
19 June - 20 June

Explore the area

View map
Ponte Santa Lucia 46, Foligno, PG, 06034
  • Place, Recruitment and Selection Center National Army
    ‪10 min drive‬
  • Place, Foligno Palazzo Comunale
    ‪11 min drive‬
  • Place, Cathedral of San Feliciano
    ‪11 min drive‬
  • Airport, Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Comfort Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, down duvets, minibar, in-room safe

Comfort Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room (Spa Access)

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room (Spa Access)

  • Mountain view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Premium bedding, down duvets, minibar, in-room safe

Comfort Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Studio, 1 Bedroom (Apt Mono)

Comfort Studio, 1 Bedroom (Apt Mono)

Comfort Studio, 1 Bedroom (Apt Mono)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 Bedroom, Garden View (SPA access)

Premium bedding, down duvets, minibar, in-room safe

Luxury Double Room, 1 Bedroom, Garden View (SPA access)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom (Apt Bilo)

Comfort Apartment, 1 Bedroom (Apt Bilo)

Comfort Apartment, 1 Bedroom (Apt Bilo)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 2 Bedrooms (Apt Trilo)

Comfort Apartment, 2 Bedrooms (Apt Trilo) | Living area

Comfort Apartment, 2 Bedrooms (Apt Trilo)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Large Single Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 Bedroom, Garden View

Premium bedding, down duvets, minibar, in-room safe

Luxury Double Room, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, 1 Bedroom

Superior Triple Room, 1 Bedroom

Superior Triple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Foligno

A family-friendly stay in Foligno awaits you at Guesia Village Hotel & Spa. You'll be 25.6 km (15.9 mi) from Basilica of St. Mary of the Angels and 28.8 km (17.9 mi) from Basilica San Francesco di Assisi. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Guesia Relax can include massages, facials and body treatments along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' club, sauna and kids' swimming pool. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Foligno hotel include Foligno Palazzo Comunale and Palazzo Trinci.

What's nearby

  • Recruitment and Selection Center National Army - 10 min drive - 9.4 km
  • Foligno Palazzo Comunale - 11 min drive - 9.4 km
  • Cathedral of San Feliciano - 11 min drive - 9.4 km
  • Palazzo Trinci - 11 min drive - 9.4 km
  • Church of Santa Maria Infraportas - 12 min drive - 10.9 km

Getting around

  • Scanzano Belfiore Station - 9 min drive
  • Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG) - 33 min drive

Restaurants

  • ‪Taverna de "Il Fedele" - Rione Croce Bianca - ‬10 min drive
  • ‪Taverna Contrastanga - ‬10 min drive
  • ‪Shanghai - ‬9 min drive
  • ‪Taverna Rione Badia - ‬10 min drive
  • ‪Birrificio Fratelli Perugini - ‬10 min drive

About this property

Guesia Village Hotel & Spa

Guesia Village Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A children's pool, spa services, and a terrace are also featured at the family-friendly Guesia Village Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This Beaux Arts Foligno hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1993
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Guesia Village Hotel & Spa offers 30 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Foligno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Guesia Relax. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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  • Breakfast included
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  • Kids’ pool
4.8 out of 5, Exceptional, 72 reviews
The price is AU$164
includes taxes & fees
21 June - 22 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Playground
  • Sauna
  • Segway rentals/tours
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach umbrellas
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 4 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

Property Registration Number IT054018A102005597

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Guesia
Guesia Village
Guesia Village Foligno
Guesia Village Hotel
Guesia Village Hotel Foligno
Guesia Village Hotel
Guesia Village Hotel Spa
Guesia Village & Spa Foligno
Guesia Village Hotel & Spa Hotel
Guesia Village Hotel & Spa Foligno
Guesia Village Hotel & Spa Hotel Foligno

Frequently asked questions

What is the cancellation policy at Guesia Village Hotel & Spa?

Guesia Village Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Guesia Village Hotel & Spa?

As of 16 June 2026, prices found for a 1-night stay for 2 adults at Guesia Village Hotel & Spa on 19 June 2026 start from AU$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Guesia Village Hotel & Spa?

Yep, Guesia Village Hotel & Spa has a free self car park.

Is there a spa on site at Guesia Village Hotel & Spa?

Yep, Guesia Relax is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Guesia Village Hotel & Spa have a pool?

Guesia Village Hotel & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Guesia Village Hotel & Spa?

Guesia Village Hotel & Spa features 2 outdoor pools, a full-service spa and a health club.

What makes Guesia Village Hotel & Spa a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Guesia Village Hotel & Spa.

Is Guesia Village Hotel & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and free supervised childcare, it's no surprise that Guesia Village Hotel & Spa is a hit with families.

Does Guesia Village Hotel & Spa serve breakfast?

Sure does, buffet brekkie is offered daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Guesia Village Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Guesia Village Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Guesia Village Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Guesia Village Hotel & Spa?

No, pets are not allowed.

Guesia Village Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donatello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, secluded, relaxing,breakfast,staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the Heart of Umbria. Lots of tranquil walking trails and private places nearby to relax in. Very close to Rasiglia. Very friendly staff and great breakfast included wwith stay. Highly recommend.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money!

Very friendly staff and extremely nice place. Go for it!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We likes this.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Pierpaolo

Liked: Cleanliness, amenities, property conditions & facilities
Personale veramente cordiale, struttura bella e centrale.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location splendida, personale simpaticissimo e professionale, colazione favolosa
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno per gare

Personale gentilissimo, camera molto accogliente e bellissima, moderna e pulita
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura immersa nel verde, in zona tranquilla, molto bello il giardino e il ristorante. Suite Luxury fantastica, unica pecca la mancanza di tende oscuranti su tutte le finestre. Personale gentile, disponibile e attento alle esigenze degli ospiti.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura e ben tenuta, ampi spazi, curati. Buono il servizio degli operatori e svolto con cordialità. Spa ricavata forse piccolina ma ben attrezzata. Ristorante ottimo e buona professionalità.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo diffuso (gli appartamenti sono a duecentro metri dal corpo centrale) carino anche fuori stagione, con una ricca colazione e un ottimo ristorante. Unica pecca, anche se indipendente dalla struttura, la connettività: se a quella dati si può sopperire con il wifi, in appartamento non c’è alcuna possibilità di fare o ricevere telefonate, a meno che il vostro gestore non sia TIM (noi avevamo Wind3, Iliad e Fastweb).
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimenti per l'accoglienza, la disponibilità e l'elasticità messa a disposizione dal Personale di competenza. Bravi veramente. Consigliatissimo.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo tutto,dalla struttura al personale, per non parlare della qualità del cibo.Da ritornarci sicuramente
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

GIORGIA DEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in posizione suggestiva, le camere moderne, pulite e funzionali, il personale veramente squisito. Torneremo ma d'estate per goderci anche le piscine!
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Niente di eccezionale. Sufficiente nel complesso. Con più cura nei dettagli potrebbe offrire un esperienza migliore. Piscine con acqua freddissima anche a ferragoisto, spazio colazione non ottimizzato al meglio
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft für einen kurzen stop over auf dem Weg nach Süditalien. Ruhige Umgebung, sehr gutes Frühstück und leckere Pizza am Abend. Pool ist ausreichend groß und schön angelegt.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posto incantato

Veramente bello il personale di una cortesia e gentilezza si sta benissimo se proprio devo trovare un difetto ecco le federe dei cuscini sono un po troppo ruvide .ma cerchiamo il pelo nell uovo.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

vito massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto e piacevole da provare

Soggiorno Top. Servizi di qualità, personale gentilissimo e disponibilissimo, struttura in buone condizioni anche se esterno richiama anni '80. Camera perfetta e pulita, servizio relax ottimo e soprattutto ristorazione veramente top. Sia colazione che ristorante annesso! Stra consigliato
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio espectacular para turistas que deseen hacer Treking, hacer mountain biking, convivir unos días tranquilos con la naturaleza.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto soprattutto la cortesia e professionalità di tutto il personale.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne en rustige omgeving met veel faciliteiten bij het hotel
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Molto bella immersa nel verde con magnifico giardino ottimo il servizio colazione stuoenda
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Ho trovato estremamente sgradevoli e offensive le parole dell'addetto al check-in. Per il resto tutto bene, camera di recente ristrutturazione e colazione ottima.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Vincenzo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ci ritornero.

Sono ritornato dopo 2 anni in questa struttura in cerca di relax per me e per la mia famiglia e le attese sono state confermate. Ideale per chi vuole, immerso nel verde e nella natura, rilassarsi qualche giorno con tutti i confort che la struttura fornisce.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanze grandi e ben fatte. Albergo splendido con anche ruscello interno!
Stayed 1 night in May 2019
Verified

2/10 Terrible

Joann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maurizio at the front desk was extremely rude. As soon as we walked into the hotel Maurizio basically barely looked up at us and left us standing at the counter as he walked into another room. He did not want to deal with an American and only started to give us a tiny little bit of respect when he realized my mother is Italian. He seemed extremely annoyed that we even walked in. When we finally checked into this hotel and found the air conditioner not working, we went back to the front desk to notify Maurizio. Maurizio proceeded to slam the telephone and throw it across the counter because he had to do a little extra work and find us a new room. After his tantrum, his unstable behavior left my family and I feeling unsafe. I would never recommend this hotel for anybody… Especially Americans!
Stayed 1 night in Aug 2019