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Hotel Santana

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Santana

Terrace/patio
Front of property
Standard Double Room, 2 Single Beds
Lobby
Reception
Reviews
8.6

Excellent

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle 30 de Junio, Flores, Peten
  • Popular LocationFlores Dock1 min walk
  • Popular LocationLas Guacamayas Biological Station6 min walk
  • Popular LocationMaya Mall9 min walk
  • AirportFlores (FRS-Mundo Maya Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

8.6/10 Very good

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 5
  • 3 Single Beds

Similar properties

Children's pool
Ramada Tikal Isla De Flores Hotel
Pool
Kids pool
Parking included
Free WiFi
3.9 out of 5, Good, (363)
The price is AU$133
for 1 night
includes taxes & fees
19 June - 20 June
Ramada Tikal Isla De Flores Hotel

About the area

Flores

Hotel Santana places you steps from Flores Dock and within a 10-minute stroll of Church of Our Lady of the Remedies. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. .Sights within a 10-minute walk of this 3-property class Flores hotel include Las Guacamayas Biological Station and Lake Petén Itzá.

What's nearby

  • Flores Dock - 1 min walk
  • Church of Our Lady of the Remedies - 5 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 9 min walk
  • Central Park - 12 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • Cafeteria Aeropuerto - 4 min drive
  • Raices Bar & Grill - 1 min walk
  • Raices Del Lago - 34 min drive
  • San Telmo - 4 min walk
  • Maple & Tocino - 5 min walk

About this property

Hotel Santana

Comfortable hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Santana.

Smoking is allowed in designated areas at this 3-star Flores hotel.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Built in 1990
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santana offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

What is the cancellation policy at Hotel Santana?

Hotel Santana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santana?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Hotel Santana on 14 June 2024 start from AU$136.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santana have a pool?

Hotel Santana has an outdoor pool.

Is there a free airport shuttle available at Hotel Santana?

No, Hotel Santana does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santana?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Santana?

No, pets and service animals are not allowed.

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 92 reviews" "
Rating 8 - Good. 32 out of 92 reviews" "
Rating 6 - Okay. 8 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 3 out of 92 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service, amenities
Pros: - good air conditioning -nice view of the water from the room -staff cleaned the room everyday -breakfast included Cons: -very loud night club nearby, but I was still able to sleep ok despite this -you need to pay a significant deposit for the safe key -my room was on the top floor which had a lot of stairs. No elevator -rooms were dated, but clean -wifi in the rooms was not the best I had expected a bit more for the price, but the stay was ok.
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Stayed 2 nights in Feb 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service
Good location within the island of Flores
Stayed 2 nights in Feb 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty view.
Stayed 1 night in Feb 2024

8/10 Good

Craig

Stayed 1 night in Feb 2024

10/10 Excellent

sharon, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Great 👍
Stayed 1 night in Feb 2024

10/10 Excellent

sharon, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Eduardo, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Stayed 3 nights in Jan 2024

10/10 Excellent

Rasa Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside Views
The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.
Stayed 2 nights in Jan 2024

4/10 Poor

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Change Rate Pros.
Great Location on the island to stay. I was not a fan that the rate changed once I got to the reception. I paid more for it but the room did change. Overall was an ok experience a bit loud out the hallways.
Stayed 1 night in Jan 2024