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Hotel Casazul

2.5 star property
Hotel in Flores with a 24-hour front desk

Photo gallery for Hotel Casazul

View from property
Front of property
Terrace/patio
1 bedroom, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle La Union, Flores, Peten, 01010
  • Church of Our Lady of the Remedies
    ‪3 min walk‬
  • Flores Dock
    ‪5 min walk‬
  • Maya Mall
    ‪11 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 16 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

1 bedroom, in-room safe, desk, blackout curtains

Premium Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Basic Twin Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

About the area

Flores

At Hotel Casazul you'll be within steps of Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Highlights at this hotel include in-room free WiFi and balconies. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, express check-in and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Flores hotel include Flores Dock and Lake Petén Itzá.

What's nearby

  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Flores Dock - 5 min walk - 0.5 km
  • Maya Mall - 11 min walk - 1.0 km
  • Petencito Zoo - 19 min drive - 5.4 km
  • San Miguel & Tayazal - 20 min drive - 5.8 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 11 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬6 min walk
  • ‪Raices Del Lago - ‬35 min drive
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪Pollo Campero - ‬12 min walk

About this property

Hotel Casazul

Hotel in Flores with a 24-hour front desk
Hotel Casazul offers its guests a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Casazul also features laundry facilities, dry cleaning/laundry services, and express check-in.

This Flores hotel is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Casazul offers 9 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Frequently asked questions

What is the cancellation policy at Hotel Casazul?

Hotel Casazul offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Casazul?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Casazul?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casazul?

No, pets are not allowed.

Hotel Casazul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 196 reviews
Rating 8 - Good. 88 out of 196 reviews
Rating 6 - Okay. 15 out of 196 reviews
Rating 4 - Poor. 1 out of 196 reviews
Rating 2 - Terrible. 3 out of 196 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025

10/10 Excellent

Jola

Stayed 2 nights in Feb 2025

10/10 Excellent

Henry De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Alexander

Stayed 1 night in May 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, awesome veranda

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was just excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Corrie

Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Rodolfo

Stayed 1 night in Apr 2024

8/10 Good

Irma

Travelled with partner
Liked: Amenities
I love the open sit are wiyh the beautiful lake view
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, camas cómodas, limpieza, personal servicial y muy amable. Lo único que veo negates que el check in a las 3pm lo siento un poco tarde para ese lugar turístico. Recomiendo este hotel
Stayed 1 night in Feb 2024

8/10 Good

Claudio

Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Stayed 1 night in Dec 2023