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Casa Ramona

3.0 star property

Photo gallery for Casa Ramona

Free daily cooked-to-order breakfast
Front of property
Double Room, 2 Double Beds
Terrace/patio
Double Room, 2 Double Beds | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Calle 15 de Septiembre, Isla de Flores, Flores, Petén, 17001
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Flores Dock
    ‪5 min walk‬
  • Place, Maya Mall
    ‪8 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

Room

Room

7.4 out of 10
Good
(3 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

About the area

Flores

At Casa Ramona you'll be within steps of Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Highlights at this hotel include free cooked-to-order breakfast. .This hotel offers free WiFi in public areas and a water dispenser. Added amenities include a coffee shop/cafe, coffee/tea in a common area and spa services. Each morning free breakfast is served. There's also the convenience of a beach shuttle. .Sights within a 10-minute walk of this 3-property class Flores hotel include Flores Dock and Lake Petén Itzá.

What's nearby

  • Las Guacamayas Biological Station - 2 min walk - 0.2 km
  • Church of Our Lady of the Remedies - 2 min walk - 0.2 km
  • Flores Dock - 5 min walk - 0.4 km
  • Lake Petén Itzá - 7 min walk - 0.6 km
  • Maya Mall - 8 min walk - 0.7 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 12 min drive

Restaurants

  • ‪Maracuyá - ‬2 min walk
  • ‪Cafe Recuerdito - ‬4 min walk
  • ‪Macaw Restobar - ‬4 min walk
  • ‪Doña Goya - ‬2 min walk
  • ‪Raices Bar & Grill - ‬5 min walk

About this property

Casa Ramona

There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Casa Ramona also features spa services, coffee/tea in common area, and a water dispenser.

Smoking is allowed in designated areas at this 3-star Flores hotel.

  • 7 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Smoking in designated areas
  • Water dispenser
Casa Ramona offers 7 accommodations with air conditioning. Business-friendly amenities include desks and desk chairs. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Designer stores

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve
  • On a lake
  • On the boardwalk/promenade

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Ramona Hotel
Casa Ramona Flores
Casa Ramona Hotel Flores

Frequently asked questions

What is the cancellation policy at Casa Ramona?

Casa Ramona offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Casa Ramona?

The closest beach to Casa Ramona is Chechenal Beach (1.7 km).

Is there a spa on site at Casa Ramona?

There's no onsite spa, but this property does offer services like deep-tissue massages.

What makes Casa Ramona a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Casa Ramona.

Does Casa Ramona serve breakfast?

Sure does, complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Casa Ramona?

No, Casa Ramona does not offer an airport shuttle service.

What time are check-in & check-out at Casa Ramona?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Casa Ramona?

No, pets are not allowed.

Casa Ramona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff. Wish I could have spent more time there.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, and the atmosphere was equally impressive. Also, the location was perfect.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Spacious comfortable room with nice balcony. Lovely staff. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lukasz

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great small hotel. Friendly and accommodating staff. Clean. Most importantly - I slept well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

edward

Very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on Isla de Flores. Friendly staff, and nice property. Highly recommend!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, amenities
Hotel is lovely and the room was perfect. But there was drilling/construction going on at midnight on the top floor and no one to ask about it when I went down to the lobby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet place to spend two days exploring Flores and taking tours to the Mayan temples. Warm water, clean and within walkable distance to main road
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place in the charming island town of Flores. Highly recommended
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here in Casa Ramona again 👍. Love it
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing spot.

Staff were lovely and there was such a good and relaxing vibe. Everything designed beautifully. I'd definitely come back here if I returned to Flores.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional and courteous they displayed towards all. Breakfast was included with my stay and it was top quality and delicious. They also offered lunch and dinner, which I had and it was top quality and delicious. They also recommended other establishments to have lunch or dinner if asked. My bed was to my liking, nice, sturdy and comfortable.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Warren

Disliked: Amenities
Nice enough place and great breakfast, but not the best value for money compared to other hotels, which were on the edge of the lake with a balcony, for the same price. At Casa Ramona, our room showed a balcony on the photos of the room, however our room did not have a balcony and I think there is only one room which has a balcony.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Simple and affordable

This hotel offers a simple accommodation at affordable prices. Bed was quite comfy, however, the overall appearance of the room could be a bit more thoughtful. The breakfast is very basic and repetitive if staying for a few days, it could do with a choice of fruits and some more options.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Attention whit the furniture outside terraza after rain clean up thanks more options for breakfast Thanks
Stayed 1 night in Aug 2024
Verified

8/10 Good

Elvis

Liked: Cleanliness, staff & service, amenities
The place was nice. The beds were really hard to sleep on for the price paid. Our group had a hard time sleeping on the beds. The cost to stay here was higher than expected.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice location but the beds were uncomfortably firm. No tv either though that wasn’t so bad.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Ramona is ideally located near the water front and we loved the roof terrace. The air conditioning in our room was great, especially as it was 42°C when we were in Flores. We didn't get a chance to try breakfast, as we had early starts during our visit. We ordered a packed breakfast, which cost Q40 extra per breakfast, which we didn't really enjoy. We found the times that food was available a bit frustrating as we couldn't have lunch one day. Staff were really friendly. Our bed was not very comfortable but the room was spotlessly clean.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

FABRICIO

Liked: Cleanliness, staff & service, amenities
Hotel super bonitinho, localização ótima e equipe atenciosa, eu iria acordar cedo para ir à Tikal e fizeram uma sacola com café da manhã para eu levar. Recomendo muito ficar nele
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal, las almohadas no son confortables, el hotel está lindo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

sam

Liked: Cleanliness
La chambre n'avait pas de fenêtre sur l'extérieur. Logement très rudimentaire. La terrasse est agréable. Nous avons eu une coupure de courant de plus de 6h en fin d'après-midi Le personnel est agréable
Stayed 2 nights in Dec 2025