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Hotel Palazzo Ognissanti

4.0 star property

Photo gallery for Hotel Palazzo Ognissanti

Classic Triple Room
Reception
Front of property
Daily buffet breakfast (EUR 15 per person)
Classic Double Room | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is AU$262
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
Via Maso Finiguerra 12R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Place, Ponte Vecchio
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room - Ground Floor

Superior Double Room - Ground Floor

Superior Double Room - Ground Floor

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
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About the area

Florence

At Hotel Palazzo Ognissanti you'll be within just a 15-minute stroll of Piazza di Santa Maria Novella and Ponte Vecchio. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Historic Centre of Florence hotel include Piazza della Signoria and Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Ponte Vecchio - 13 min walk - 1.1 km
  • Piazza della Signoria - 13 min walk - 1.1 km
  • Piazza del Duomo - 13 min walk - 1.1 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Peretola Airport (FLR) - 9 min drive

Restaurants

  • ‪Gamberini - ‬2 min walk
  • ‪The Joshua Tree Pub - ‬3 min walk
  • ‪La Grotta di Leo - ‬3 min walk
  • ‪Trattoria 13 Gobbi - ‬3 min walk
  • ‪Westin Excelsior Terrase - ‬3 min walk

About this property

Hotel Palazzo Ognissanti

As a guest of Hotel Palazzo Ognissanti, you'll find a terrace, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Palazzo Ognissanti also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 44 guestrooms or units
  • 4 levels
  • Built in 1890
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Palazzo Ognissanti offers 44 accommodations with minibars and a safe. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 40 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night (maximum EUR 30 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 160 per person (return)
  • Airport shuttle fee per child: EUR 80 (return), (from 1 to 6 years old)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per night (maximum EUR30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT048017A1Z6GL6N57

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Palazzo Ognissanti?

Hotel Palazzo Ognissanti offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palazzo Ognissanti?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo Ognissanti on 31 Mar 2026 start from AU$262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palazzo Ognissanti?

Yep, Hotel Palazzo Ognissanti has covered valet parking with in/out privileges for EUR 35 per day.

Is Hotel Palazzo Ognissanti family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hotel Palazzo Ognissanti is a hit with families.

Does Hotel Palazzo Ognissanti serve breakfast?

Yep, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Palazzo Ognissanti?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Palazzo Ognissanti?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Hotel Palazzo Ognissanti Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 490 reviews
Rating 8 - Good. 192 out of 490 reviews
Rating 6 - Okay. 103 out of 490 reviews
Rating 4 - Poor. 38 out of 490 reviews
Rating 2 - Terrible. 9 out of 490 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay in Venice! “I had a fantastic stay at Palazzo Ognissanti. The location couldn’t be better — just a 5-minute walk from St. Mark’s Square, which made it incredibly convenient for exploring Venice. The hotel was very clean, and the staff was truly excellent: friendly, helpful, and always attentive. I highly recommend this hotel for anyone visiting Venice!”
Stayed 2 nights in Nov 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a nice option for a quick stay in Florence - the hotel is near the train station and also just a few steps away from Lungarno. Unfortunately, there was construction right above our room that started at 9 AM, so we left earlier than we originally planned.
Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Staff , room, location all good.
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly, efficient staff, our well-furnished and comfortable room and the generous and tasty breakfast. Its location is also very convenient for the rail station and airport bus, tourist sights and local restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

Portia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polite and helpful service

Good customer service, polite and helpful receptionist. Nice breakfast and location is close to most of the sightseeing.
Stayed 3 nights in Sep 2025

4/10 Poor

Gevik

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel should be 2 star or less. Good location but room and breakfast was horrible. Staff were friendly and helpful but I would never go back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location close to the Arno River and the city center. Had a delicious pizza around the corner and there is also a small grocery store for last minute necessities and water! The staff was very kind, and the breakfast was delicious. They offer free luggage storage which was convenient. Within walking distance from the main train station. We loved our stay and will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Winfield, Elginburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional; privacy was appreciated
Stayed 7 nights in May 2025

8/10 Good

Ron

We stayed 3 nights at this hotel and love the convenience of how close it was to everything. We walked to all the major attractions and great restaurants nearby. The service was amazing, we had an early morning tour and had to leave before breakfast. The front desk staff organized a packed breakfast and it was ready to go when we got there. We also love the disposable slippers they left in the room, nice touch. The only thing we didn’t like was we could hear kids running on the floor above, other than that we thoroughly enjoyed our stay. Great breakfast too.
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Travelled with partner
Very basic but clean and close to the places we wanted to visit. The lobby is very modern and has been updated but the rooms are pretty old.
Stayed 2 nights in May 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Todo bien.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Great budget hotel in central Florence.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alberto, Cambridge

Stayed 1 night in Jan 2025

10/10 Excellent

Graciela, San Francisco

Stayed 2 nights in Jan 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024

8/10 Good

Spencer, Stouffville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aayush

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Milenko

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Ninfa Karelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
The room was incredible small but it had a cute balcony.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Tatiane

Liked: Amenities, property conditions & facilities
The stay was good. I hope to came back soon
Stayed 3 nights in Jun 2024