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HC Helena

2.0 star property
Hotel in Filandia

Photo gallery for HC Helena

Front of property
Family House, Multiple Bedrooms, Kitchen, Mountain View
Standard Room, 1 Double Bed, Balcony
Terrace/patio
Standard Room, 1 Double Bed, Balcony

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
The current price is AU$48
10 Sept - 11 Sept

Explore the area

View map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Street Stuck in Time
    ‪3 min walk‬
  • Mirador Colina Iluminada
    ‪19 min walk‬
  • Barbas Bremen Nature Reserve
  • Pereira (PEI-Matecaña Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Highlights

Balcony or patio
Smart TV
Hypo-allergenic bedding
Portable fan
Local meal delivery service
Netflix
Cable channels
Wardrobe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Standard Room, Multiple Beds, Balcony

Standard Room, Multiple Beds, Balcony

Highlights

Balcony
Smart TV
Hypo-allergenic bedding
Portable fan
Local meal delivery service
Netflix
Cable channels
Wardrobe
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Local meal delivery service
Netflix
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
7 bedrooms
7 bathrooms
Local meal delivery service
Netflix
Cable channels
  • 7 bedrooms
  • Sleeps 17
  • 7 Double Beds, 1 Large Twin Bunk Bed and 2 Large Twin Beds

View all photos for Family Room, No Windows

Family Room, No Windows

Family Room, No Windows

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Local meal delivery service
Netflix
Cable channels
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Economy Room, Multiple Beds, Ensuite

Economy Room, Multiple Beds, Ensuite

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Local meal delivery service
Netflix
Cable channels
Wardrobe
  • 12 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Local meal delivery service
Netflix
Cable channels
Wardrobe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Filandia

At HC Helena you'll be within steps of Street Stuck in Time and Bejuco to Basket Interpretation Center. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas. There's also the convenience of an airport shuttle. .Attractions in proximity to this Filandia hotel include Cocora Valley and Coffee Park.

What's nearby

  • Bejuco to Basket Interpretation Center - 3 min walk - 0.3 km
  • Street Stuck in Time - 3 min walk - 0.3 km
  • Mirador Colina Iluminada - 19 min walk - 1.7 km
  • Main Square - 20 min drive - 18.4 km
  • Coffee Park - 43 min drive - 30.5 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Café Quindío - ‬3 min walk
  • ‪Jose Fernando - ‬1 min walk
  • ‪La Fonda Paisa - ‬4 min walk
  • ‪V & P - Vinos Y Parrilla - ‬5 min walk
  • ‪Helena Adentro - ‬1 min walk

About this property

HC Helena

Hotel in Filandia
HC Helena offers its guests local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This Filandia hotel is smoke free.

  • 5 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
HC Helena offers 5 accommodations with portable fans. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at HC Helena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
  • Cleaning/housekeeping/linen fee: COP 20000 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property Registration Number 187850

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

What is the cancellation policy at HC Helena?

HC Helena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HC Helena?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at HC Helena on 10 Sept 2025 start from AU$47.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at HC Helena?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at HC Helena?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at HC Helena?

No, pets and service animals are not allowed.

HC Helena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ancizar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024