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HC Helena

Property class: 2

Photo gallery for HC Helena

A balcony with potted plants, a view of the countryside, and a building with a distinctive roof.
Property video
A room with two bar stools and a large window offering a view of a green landscape and distant hills.
A modern kitchen with a large island, bar stools, and a refrigerator.
A bedroom with a bed, a wooden door, a window with blinds, and a view of a dining area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
The current price is AU$62
20 Aug - 21 Aug

Explore the area

View map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Place, Bejuco to Basket Interpretation Center
    ‪3 min walk‬
  • Place, Street Stuck in Time
    ‪3 min walk‬
  • Place, Mirador Colina Iluminada
    ‪9 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪56 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed, Private Bathroom

A bedroom with a bed, a wardrobe, a television, and a window with blinds.

Economy Room, 1 Double Bed, Private Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Balcony

A bedroom with a bed, two hanging lamps, a door, and a view of the outside.

Standard Room, 1 Double Bed, Balcony

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room, Ensuite

Hypo-allergenic bedding, pillow-top beds

Economy Room, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Private Bathroom

A bedroom with a bed, two nightstands, a wooden headboard, and wall art.

Standard Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding, pillow-top beds

Standard Room, Multiple Beds, Balcony

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Room, Multiple Beds

Economy Room, Multiple Beds

Economy Room, Multiple Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

A two-story building with a white facade, multiple balconies with flower boxes, and a brick base.

Family House, Multiple Bedrooms, Kitchen, Mountain View

  • Mountain view
  • 260 sq m
  • 7 bedrooms
  • Sleeps 19
  • 7 Double Beds, 1 Large Single Bed, 2 Single Bunk Beds, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

About the area

Filandia

HC Helena puts you in the heart of Filandia, within steps of Immaculate Conception Parish of Filandia and Street Stuck in Time. Highlights at this Colonial hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas. There's also the convenience of an airport shuttle. .Attractions in proximity to this Filandia hotel include Cocora Valley and Coffee Park.

What's nearby

  • Immaculate Conception Parish of Filandia - 2 min walk - 0.2 km
  • Bejuco to Basket Interpretation Center - 3 min walk - 0.3 km
  • Street Stuck in Time - 3 min walk - 0.3 km
  • Mirador Colina Iluminada - 9 min drive - 1.8 km
  • Cocora Valley - 58 min drive - 33.0 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Mirum - ‬4 min walk
  • ‪Café Quindío - ‬3 min walk
  • ‪Bio Habitat Hotel - ‬25 min drive
  • ‪Raices Campestre - ‬20 min drive
  • ‪Restaurante El Roble - ‬10 min drive

About this property

HC Helena

HC Helena offers its guests local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee.

This Colonial Filandia hotel is smoke free.

  • 8 guestrooms or units
  • 3 levels
  • Built in 2021
  • Front desk (limited hours)
  • No smoking on site
HC Helena offers 8 accommodations with portable fans. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 15,000 per night; reservations required
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 187850

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

What is the cancellation policy at HC Helena?

HC Helena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HC Helena?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at HC Helena on 20 Aug 2026 start from AU$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at HC Helena?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at HC Helena?

Check-in begins at 3:00 PM. Check-out time is noon.

HC Helena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MIchael

Liked: Cleanliness, amenities
Everything Location View Staff Cleanliness
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchement, il m'a donné pleins de conseils pour les restaurants, le parking, le fonctionnement de l'hôtel à partir de 22 heures etc etc Simple mais très efficace comme structure
Stayed 1 night in Jan 2026
Verified review

8/10 Good

ESPER

Liked: Cleanliness, staff & service, amenities
La limpieza
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ancizar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Stephane

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024