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Grand Hotel des Alpes

Property class: 4

Photo gallery for Grand Hotel des Alpes

A hotel with multiple balconies, a sign reading "G.HOTEL DES ALPES," and a snow-covered ground.
A fireplace with a fire, a glass of wine, and a decorative bow on the mantel.
A room with a large window overlooking a mountainous landscape.
A buffet setup with a glass display case, a digital clock, and a tiled floor.
A swimming pool with a wooden staircase leading to a balcony, surrounded by walls and a tiled floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly

Explore the area

View map
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
  • Place, Dolomites
    ‪1 min walk‬
  • Place, San Martino di Castrozza Ski Area
    ‪1 min walk‬
  • Place, Primiero Valley
    ‪1 min walk‬
  • Airport, Bolzano (BZO)
    ‪92 min drive‬

Room options

View all photos for Comfort Double Room, Mountain View

A room with a wooden headboard, a bed with a yellow quilt, a nightstand, a desk, a chair, and a window with green curtains.

Comfort Double Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Quadruple Room, Mountain View

A cozy room with a wooden ceiling, a bed with a checkered bedspread, a sofa with a cushion, and a desk with a chair.

Superior Quadruple Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Luxury Double Room, Mountain View

A cozy room with wooden furniture, a bed with a floral bedspread, and a television on a wooden cabinet.

Luxury Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use, Mountain View

A room with a wooden headboard, a bed with a yellow quilt, a nightstand, a desk, a chair, and a window with green curtains.

Comfort Double Room Single Use, Mountain View

  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Triple Room, Connecting Rooms, Mountain View

A bedroom with a bed, a desk, a TV, and a lamp.

Family Triple Room, Connecting Rooms, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

A bedroom with a wooden ceiling, a bed with a floral bedspread, a television on the wall, and a red door.

Deluxe Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

A cozy living room with a wooden floor, a red sofa, a coffee table with a vase of flowers, a TV, and a staircase with red railings.

Family Suite, 2 Bedrooms

  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

About the area

San Martino di Castrozza

A family-friendly stay in the heart of Primiero San Martino di Castrozza awaits you at Grand Hotel des Alpes. Within steps you'll find Dolomites and Primiero Valley. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with access to the sauna. The restaurant, La Camisela, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and sauna. Business amenities include 2 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, free supervised childcare and laundry facilities. Each morning free continental breakfast is offered between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Primiero San Martino di Castrozza hotel you'll find Fiemme Valley.

What's nearby

  • Dolomites - 1 min walk - 0.0 km
  • San Martino di Castrozza Ski Area - 1 min walk - 0.0 km
  • Primiero Valley - 1 min walk - 0.0 km
  • Gondola Colverde Gondola - 2 min walk - 0.2 km
  • San Martino Natural Park - 11 min walk - 1.0 km

Getting around

  • Feltre Station - 45 min drive
  • Marco Polo Airport (VCE) - 132 min drive

Restaurants

  • ‪Piccolo Bar - ‬4 min walk
  • ‪Barisel - ‬2 min walk
  • ‪Malga Ces - ‬6 min drive
  • ‪Malga Rolle - ‬9 min drive
  • ‪Burgher Bistro 2.0 - ‬13 min drive

About this property

Grand Hotel des Alpes

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Hotel des Alpes helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a 24-hour health club and a sauna. Self parking is free.

This 4-star Primiero San Martino di Castrozza hotel is smoke free.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel des Alpes offers 44 accommodations with minibars and a safe. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Similar properties

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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 40 reviews
The price is AU$187
includes taxes & fees
9 Dec - 10 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Cervo
  • La Camisela

Things to do

  • 24-hour health club
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 19 March and 22 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number IT022245A135SEES94

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Des Alpes San Martino di Castrozza
Grand Hotel Des Alpes San Martino di Castrozza
Grand Hotel Alpes San Martino di Castrozza
Grand Alpes San Martino di Castrozza
Grand Alpes tino di Castrozza
Grand Hotel des Alpes Hotel
Grand Hotel des Alpes Primiero San Martino di Castrozza
Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

Frequently asked questions

Is parking available at Grand Hotel des Alpes?

Yep, Grand Hotel des Alpes has a free self car park.

Is there a spa on site at Grand Hotel des Alpes?

Yep, there is an onsite spa at Grand Hotel des Alpes. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hotel des Alpes have a pool?

Grand Hotel des Alpes has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hotel des Alpes?

Grand Hotel des Alpes features a full-service spa, a 24-hour health club and an indoor pool.

Is Grand Hotel des Alpes family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Grand Hotel des Alpes is a hit with families.

Does Grand Hotel des Alpes serve breakfast?

Yep, complimentary continental breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Hotel des Alpes?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Hotel des Alpes?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel des Alpes?

Check-in begins at 4 PM. Check-out time is 10 AM.

Grand Hotel des Alpes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great breakfast. Friendly and helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was exceptional. The staff was so friendly and kind.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Suite size room for price of normal room
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, tout est impeccable, notamment le service et la propreté
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities
Wellnessbereich war alt und runtergekommen
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È la seconda volta che alloggio in questo hotel. Facile da raggiungere e comodo per girare in centro anche senza auto. Camere pulite e spaziose. Colazione ottima e con molta scelta, dal salato al dolce. Personale gentile e disponibile.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Svært fornøyd!

Meget fornøyd med oppholdet. Stort hotel men samtidig veldig god service. Fikk gode råd til tur i fjellet av eieren selv. Parkering og beliggenhet helt topp.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel :) Wandermöglichkeiten 5min entfernt. Alles super gelaufen und tollen Frühstück.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Un hotel con i suoi anni ben tenuto. Gentile il personale al ricevimento e le ragazze al servizio colazioni così come le cameriere ai piani.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Staff & service
Personale indifferente
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bene
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kvalitetsoplevelse i Dolomitterne

Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel met geweldig uitzicht op loopafstand van het centrum. Prima ontbijt
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione. Camera molto ampia e comoda. Buon rapporto qualità/prezzo
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok, l'unica cosa l'arredamento del albergo un po' vecchio
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posto piacevole

Posto bellissimo, camera favolosa e colazione abbastanza.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel storico in buona posizione..ottimo park.Tutto il personale gentile e disponibile..buono centro benessere e colazione eccellente e varia.consigliato
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appena passato tre giorni con la mia famiglia.. personale gentilissimo e disponibile a qualsiasi richiesta. Spa e piscina stupendi. Miniclub bellissimo per i bambini.. consiglio assolutamente
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo l'hotel e i servizi con la spa riservata agli ospiti. Salotto bar grande e ospitale. Ottimo anche il ristorante. Ski bus di fronte al ripostiglio sci. Un'ottima scelta. Non sempre i "Grand hotel 4****" soddisfano le aspettative come in questo caso. Consigliato.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war schon oft beim Grand Hotel des Alpes. Super Service! Die Lage ist einfach unschlagbar. Immer wieder gerne, bis nächstes Jahr!
Stayed 5 nights in Jun 2023