4/10 Poor
Verified traveller
1 May 2019
Liked: Staff & service
Disliked: Cleanliness, room comfort
Overpriced & don't expect peace and quiet
They employees tried their best, but too many issues.
1) Hotels.com 2 euros of tax a night not captured through hotels.com site. The staff charged me $5 euros per night, no explanation of fees/tax, I paid in local dirham but the staff didn't have change for me telling me they would give it to me later, never did.
2) Expect dust to come down the vents they installed in the bathrooms from the renovation work. Cover anything you you don't want dust and dirt on. it was very obvious on the bathroom white surfaces from when i checked in what was going on.
3) They serve breakfeast and dinner (for people who choose to eat dinner there) on the interior ground level courtyard that your rooms are above and literally adjacent to so expect to hear people talking and eating in your room. The staff entertained another visitor at night in the interior courtyard which woke me up repeatedly. Apparently she wanted to learn the call for prayer and she tried a few times... They should use their inclosed rooftop area for food and for guests who want to be loud late at night, but they don't, so don't go here with the expectations of peace of quiet when you want a nap or go to bed early etc. Some riads have this problem, others do not typically because they use their rooftops etc.
4) breakfast was pathetic for what they are charging (USD 100-150 a night as of april 2019). Set-piece style. Better quality at the corner cafe outside their riad
You will get more for your money elsewhere.
Verified traveller
Stayed 2 nights in Apr 2019