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Palais Al Firdaous

3.0 star property
Luxury hotel with 10 indoor swimming pools, 5-minute walk to Zaouia Sidi Ahmed Tijani

Photo gallery for Palais Al Firdaous

Garden
Terrace/patio
Duplex (Yasmine)
Front of property
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
4 and 6 Derb El Miter Zenjfour, Bab Guissa, Fes, 30000
  • Place, Zaouia Sidi Ahmed Tijani
    ‪5 min walk‬
  • Place, University of Al Quaraouiyine
    ‪6 min walk‬
  • Place, Blue Gate
    ‪18 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪29 min drive‬

Room options

View all photos for Superior Room (Louban)

Superior Room (Louban)

Superior Room (Louban)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Raha)

Superior Room (Raha)

Superior Room (Raha)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Elambra)

Superior Room (Elambra) | Bathroom

Superior Room (Elambra)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Manzah)

Suite (Manzah)

Suite (Manzah)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Yakout)

Suite (Yakout)

Suite (Yakout)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite (El Bahja)

Royal Suite (El Bahja) | Room amenity

Royal Suite (El Bahja)

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Marjana)

Duplex (Marjana)

Duplex (Marjana)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Yasmine)

Duplex (Yasmine)

Duplex (Yasmine)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Basma)

10 bedrooms, premium bedding, down duvets, memory-foam beds

Standard Room (Basma)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Accessible, Smoking

Comfort Suite, Accessible, Smoking | View from room

Comfort Suite, Accessible, Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Fes

A luxury stay in Fes awaits you at Palais Al Firdaous. Within a 20-minute stroll, you'll find popular places like Zaouia Sidi Ahmed Tijani and Blue Gate. Highlights at this family-friendly hotel include 10 indoor swimming pools, a restaurant and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Fes El Bali hotel include Bab Guissa and Henna Souk.

What's nearby

  • Zaouia Sidi Ahmed Tijani - 5 min walk - 0.5 km
  • University of Al Quaraouiyine - 6 min walk - 0.6 km
  • Kairaouine Mosque - 6 min walk - 0.6 km
  • Chouara Tannery - 8 min walk - 0.7 km
  • Blue Gate - 18 min walk - 1.5 km

Getting around

  • Fes Station - 10 min drive
  • Fes (FEZ-Saiss) - 34 min drive

Restaurants

  • ‪cafe rsif - ‬15 min walk
  • ‪Restaurant Ryad Nejjarine - ‬8 min walk
  • ‪Restaurant Asmae - ‬4 min walk
  • ‪Fondouk Bazaar - ‬11 min walk
  • ‪Palais Amani - ‬6 min walk

About this property

Palais Al Firdaous

Luxury hotel with 10 indoor swimming pools, 5-minute walk to Zaouia Sidi Ahmed Tijani
As a guest of Palais Al Firdaous, you'll find 10 indoor swimming pools and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at the luxury Palais Al Firdaous. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Fes hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1700
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski lift tickets
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Palais Al Firdaous offers 10 accommodations with private plunge pools and minibars. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 10 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 20; reservation required
  • Snack bar/deli

Things to do

  • 10 indoor pools
  • 24-hour pool access
  • Billiards/pool table
  • Library
  • Sauna
  • Ski passes
  • TV in common areas

Family friendly

  • 10 indoor pools
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Private plunge pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1700
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais Al Firdaous

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 75 per person (return)
  • Airport shuttle fee per child: MAD 75 (return), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day (984 ft away)
  • Hosted evening meal: MAD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais Al Firdaous
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes

Frequently asked questions

What is the cancellation policy at Palais Al Firdaous?

Palais Al Firdaous offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Palais Al Firdaous have a pool?

Palais Al Firdaous has 10 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 24 hours.

What makes Palais Al Firdaous a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private plunge pools and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Palais Al Firdaous.

Is Palais Al Firdaous family-friendly?

You bet! With amenities such as babysitting services and 10 indoor pools, as well as childcare services in the guestrooms, it's no surprise that Palais Al Firdaous is a hit with families.

Are there hot tubs in the rooms at Palais Al Firdaous?

No, but there are private plunge pools in the guestrooms.

Does Palais Al Firdaous serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Palais Al Firdaous?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palais Al Firdaous?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palais Al Firdaous?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Palais Al Firdaous?

No, pets and service animals are not allowed.

Palais Al Firdaous Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family holiday in Fes

We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y un buen desayuno
Stayed 3 nights in Jan 2020

4/10 Poor

remy

Disliked: Staff & service

Non fiable

Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Stayed 4 nights in Apr 2019

2/10 Terrible

Y

Disliked: Staff & service, property conditions & facilities
フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 （早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で３分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。） 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Stayed 3 nights in Dec 2018

8/10 Good

Senay, Zwolle

Liked: Staff & service, property conditions & facilities, room comfort
Bijzonder mooi hotel van binnen.....echt sprookjesachtig. Bediening spreekt Frans o f arabisch. Engels niet.
Stayed 2 nights in Oct 2018