10/10 Excellent
Evan
Travelled with family
1 Jan 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Ferrara
I was pleasantly surprised by how nice the property was and the friendliness of the staff. My mother is disabled and because our room had too many stairs to get to (upstairs was about 20 steps, then another 20 steps to get to the beds in the room), the owner allowed us to stay in a second room on the ground floor at no extra cost! Staff has difficulty speaking English, but the owners spoke perfect English. The house was recently renovated and all the rooms are comfortable and clean. The hotel is located in a pleasantly quiet area of Ferrara with just a quick walk to downtown. While there, I felt that we had the entire property to ourselves—it helps that there's probably less than 15 rooms in the house and I came during the pandemic—and did not want to leave. The WiFi is fast. The owner also called taxis for us and recommended a wonderful place to eat dinner.
There were only a couple downsides to my stay. First, the hotel uses physical keys and it was difficult to lock and unlock the doors to the house. In fact, the passageway lock to my room broke. It was not a big deal, but I'd hope digital keys are installed in the future. Also, the jacuzzi tub in the Presidential Suite was not working or at least I could not figure out how to use it.
If you want a pleasant and unique stay in Ferrara, I would highly recommend Villa Hortia della Fasanara.
Evan
Stayed 1 night in Dec 2021
