2/10 Terrible
Andrew
Travelled with partner
24 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check-in at 4:05pm, They said the room wasn’t ready & probably wouldn’t be ready for another 1.5-2 hours. They said they’d call/text us when it was ready (they didn’t). When we finally got in the room, it had a dirty shower with crud on the shower wall and mold on the shower curtain, cobwebs in the window. We immediately asked for a new shower curtain, but they had no spare shower curtains & they said they would get maintenance to address it but they had already left for the day. We finally got a replacement shower curtain on the last night of our 4 night stay, but they just dropped it off. I had to take down the moldy one & put the clean one up myself. The sofa in the room had multiple mystery stains so we never put anything on it or sat on it. Housekeeping was very inconsistent. They made the bed 2 of the days we stayed, left some fresh towels 1 day (but not any wash cloths - they were out), and they took the trash out 1 day. One morning, they had coffee out in the lobby, but I had to go to the other location down the street for the “complimentary grab & go breakfast”. It was just yogurt & muffins, so don’t bother with that if you do have the misfortune to stay here. We also heard them tell another group of guests they were running low on room keys & several of the rooms have broken AC with the temporary window units visible in the windows. A lot of noise from other rooms & the road. I would absolutely discourage anyone from staying here.
Andrew
Stayed 4 nights in Sep 2025