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4.3 out of 5

"Great location, fantastic staff. The continential breakfast had lots of variety. " More

By a verified traveller on Wed 08 Jul 2020

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Hotel Description

Hospitality Esperance, SureStay Collection by Best Western places you steps from Esperance Municipal Museum and within a short 5-minute stroll of Esperance Beach. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 50 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Hair dryers, phones, and irons/ironing boards are also available.

At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:00 AM.

With a stay at this 3.5-star Esperance hotel, you'll be 6.2 km (3.8 mi) from Twilight Beach.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$98* Per night/room 9 Oct. - 10 Oct.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Esperance, SureStay Collection by Best Western ratings based on 302 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Esperance, SureStay Collection by Best Western

Everyone (159) Couples (99) Business (2) Family (42)
5 out of 5
Great location, fantastic staff. The continential breakfast had lots of variety.

Posted by , from Perth on 8 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Hayden

Thanks so much! We are so happy you enjoyed your breakfast options.

1 out of 5
Very disapointed with tbe stay I paid extra for breakfast and was given toast only. Our room was not cleaned after we requested it be cleaned

Posted by , from Bunbury on 29 Jun. 2020

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Comment from Hotel Management

6 Jul. 2020 by Hayden

Hi Wayne, We are disappointed to hear that you did not enjoy your stay with us and that you found the breakfast disappointing and the room unclean.

4 out of 5
Beachfront location is great. Room was comfortable but a little cramped

Posted by , from Sydney on 15 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Hayden

Thanks for your review Leon! We are delighted that you found the location great and the room comfy.

4 out of 5
Great location easy walk to everything you needed

Posted by on 8 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Hayden

Brilliant thanks so much for your feedback.

5 out of 5
The rooms were very clean as was the whole property. Staff were friendly and helpful. Good location, close to shops and restaurants.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Hayden

Thanks for giving us 5/5 stars. We are delighted.

4 out of 5
Very comfortable, friendly checkin, rooms at the back not too sound proof, but otherwise very nice place

Posted by on 18 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Amanda H

Dear Guest Thank you so much for choosing to stay with us - we really appreciate your kind review! All the best from the team at Hospitality Carnarvon

5 out of 5
Close to everything. Great advice on what to see. Very clean. Television program excellent. Staff fabulous.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Hayden

Thanks so much for your review. We are delighted.

5 out of 5
Super comfortable, very clean, great customer service.. Well done

Posted by on 26 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Hayden

Thanks so much for your review. We are delighted to receive 5/5 stars :)

4 out of 5
Nice restaurant adjacent to property good food and servIce

Posted by on 17 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Hayden

Thanks for your review. We are delighted that you enjoyed your stay with us.

5 out of 5
Very good time .the room was very clean and the heater was appreciate.

Posted by , from perth on 9 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Hayden

Awesome Yan. We are so happy your room was lovely and clean and that the heater came in handy!

About the Hospitality Esperance, SureStay Collection by Best Western

Location 44-46 The Esplanade, Esperance, WA 6450

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hospitality Esperance, SureStay Collection by Best Western also features an outdoor pool, laundry facilities, and room service (during limited hours). Self parking is free. This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Esperance, WA (EPR) (21.9 km / 13.6 mi)
  • Parking: Free self parking

Room Amenities

Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Esperance hotel provides complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 8 for adults and AUD 4 for children (approximately)
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.79 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Esperance
  • Best Western Hospitality Esperance
  • Best Western Hospitality Inn Esperance
  • Esperance Best Western
  • Hospitality Inn Esperance
  • SureStay Collection Best Western Hospitality Esperance Motel
  • SureStay Collection Best Western Hospitality Esperance
  • Motel SureStay Collection by Best Western Hospitality Esperance
  • SureStay Collection Best Western Hospitality Motel
  • SureStay Collection Best Western Hospitality
  • Best Western Hospitality Inn Esperance
  • Best Hospitality Esperance
  • SureStay Collection by Best Western Hospitality Esperance
  • Hospitality Esperance SureStay Collection by Best Western
  • Hospitality Esperance, SureStay Collection by Best Western Hotel

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.