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4.3 out of 5

"Main problem was finding it. No signs or numbers to follow along a busy road in wet weather- very annoying " More

By a verified traveller on Mon 21 Mar 2022

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Hotel Description

Hospitality Esperance, SureStay Collection by Best Western places you steps from Esperance Municipal Museum and within a short 5-minute stroll of Esperance Beach. Highlights at this beach hotel include free continental breakfast, a restaurant, and free self parking.

At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. Each morning free breakfast is served.

With a stay at this 3.5-star Esperance hotel, you'll be 6 km (3.7 mi) from Pink Lake.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$119* Per night/room 26 Jun. - 27 Jun.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Esperance, SureStay Collection by Best Western ratings based on 321 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Esperance, SureStay Collection by Best Western

Everyone (167) Couples (106) Business (2) Family (41)
5 out of 5
Location

Posted by on 12 May 2022

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Comment from Hotel Management

16 May 2022 by Hayden

Thanks so much for giving us 5/5 Josephus :)

4 out of 5
Main problem was finding it. No signs or numbers to follow along a busy road in wet weather- very annoying

Posted by on 21 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Hayden

Thanks Connie. We are so sorry that you had difficulty finding the accommodation.

4 out of 5
Pretty good no major problems

Posted by on 17 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Hayden

Thanks Julie. We are delighted that you enjoyed your stay with us.

3 out of 5
Close with everything

Posted by on 10 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Hayden

Thanks Dolores. Yes, we are close to everything indeed!

4 out of 5

Posted by on 1 Feb. 2022

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3 out of 5

Posted by on 21 Dec. 2021

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5 out of 5
Right on the beach and walking to park and shops. Very comfortable, clean and staff friendly. Pool great for family stays.

Posted by on 1 Dec. 2021

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Comment from Hotel Management

1 Dec. 2021 by Hayden

Thanks Richard. We are delighted you loved the pool and our location too.

4 out of 5
Quiet place, comfortable

Posted by on 14 Nov. 2021

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Comment from Hotel Management

14 Nov. 2021 by Hayden

Thanks Erlinda. We are delighted that you had a great time with us.

3 out of 5
A good location close to beaches and centre of Esperance. Room had a connecting door to next suite and was noisy due to this fact. No allocated parking meant we were never able to park close to our room and had to leave the car out on the street when all spots were taken including two trailers that were parked in the complex.

Posted by on 26 Oct. 2021

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Comment from Hotel Management

28 Oct. 2021 by Hayden

Thanks for your feedback Lynnette. We are sorry to hear that you were unable to park close to your room but delighted to hear you loved the location.

4 out of 5
Nothing special but all O.K.

Posted by on 24 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by Hayden

Thanks for your feedback Daniel. We are pleased that you enjoyed your stay with us.

About the Hospitality Esperance, SureStay Collection by Best Western

Location 44-46 The Esplanade, Esperance, WA 6450

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.59 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Esperance
  • Best Western Hospitality Esperance
  • Best Western Hospitality Inn Esperance
  • Esperance Best Western
  • Hospitality Inn Esperance
  • SureStay Collection Best Western Hospitality Esperance Motel
  • SureStay Collection Best Western Hospitality Esperance
  • Motel SureStay Collection by Best Western Hospitality Esperance
  • SureStay Collection Best Western Hospitality Motel
  • SureStay Collection Best Western Hospitality
  • Best Western Hospitality Inn Esperance
  • Best Hospitality Esperance
  • SureStay Collection by Best Western Hospitality Esperance
  • Hospitality Esperance SureStay Collection by Best Western
  • Hospitality Esperance, SureStay Collection by Best Western Hotel

You should know

  • The seasonal pool will open October 31 and close May 01.
  • Pool access available from 8:00 AM to 6:30 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.