Skip to main content
Beginning of main content
4.2 out of 5

"Very comfortable room, we were quite happy there for the 3 nights. " More

By a verified traveller on Fri 22 Mar 2024

Enter dates to see availability

Hotel Description

Hospitality Esperance, SureStay Collection by Best Western places you steps from Esperance Municipal Museum and within a short 5-minute stroll of Esperance Beach. Highlights at this beach hotel include free continental breakfast, a restaurant, and free self parking.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served.

Sights within a 10-minute walk of this 3.5-star Esperance hotel include Museum Village and Esperance Visitor Centre.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$159* Per night/room 7 Apr. - 8 Apr.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Esperance, SureStay Collection by Best Western ratings based on 346 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Esperance, SureStay Collection by Best Western

Everyone (175) Couples (113) Business (2) Family (49)
5 out of 5
Very comfortable room, we were quite happy there for the 3 nights.

Posted by on 22 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

23 Mar. 2024 by Simon A

Thanks for staying with us Lisa, we hope to see you again soon!

4 out of 5
Room was very clean, staff were very friendly. Location was great. Only downfall was bathroom looking very tired, could do with an upgrade but in saying that it was very clean.

Posted by on 6 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

6 Mar. 2024 by Amanda H

Thanks for choosing to stay with us BILL! It is wonderful to note you enjoyed our friendliness and cleanliness! Updates on the horizon for sure. Wishing you safe and happy travels ahead.

5 out of 5
Nice friendly and helpful staff.

Posted by on 5 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

9 Feb. 2024 by Amanda Hoyne

Cheers Craig! It is always a pleasure to receive positive feedback and comments about our lovely team. We really appreciate it!

5 out of 5
A fabulous place to stay. The room was terrific, and the service and the communication from the staff at all levels was brilliant.

Posted by on 3 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

6 Nov. 2023 by Hayden

Thanks Anthony. We are delighted that you enjoyed your stay with us.

3 out of 5
close to the water

Posted by on 22 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

23 Oct. 2023 by Hayden

Thanks for your rating of 3/5 Joanne. Glad you liked the location next to the water.

5 out of 5
Excellent location, great room and bed, Restaurant and laundry great

Posted by on 8 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

14 Sep. 2023 by Hayden

Thanks Peter. We are delighted that you loved the location, room, restaurant and laundry.

4 out of 5
Very well located, excellent meal services, everything worked properly, very pleasant staff at all levels. Really enjoyed our stay.

Posted by on 15 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

17 Aug. 2023 by Hayden

Thanks Clement. We are delighted that you enjoyed yout stay.

3 out of 5
Location made walkable to all local attractions

Posted by on 13 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

14 Aug. 2023 by Hayden

Thanks for your feedback. We are delighted that you love the location.

3 out of 5

Posted by on 28 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

31 Jul. 2023 by Hayden

Thanks for your 3/5 rating.

4 out of 5

Posted by on 16 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

20 Jul. 2023 by Hayden

Thanks Fraz. We are delighted that you enjoyed your stay with us.

About the Hospitality Esperance, SureStay Collection by Best Western

Location 44-46 The Esplanade, Esperance, WA 6450

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 1 to October 31:

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM. An additional breakfast is available daily for a fee.

Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.68 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Esperance
  • Best Western Hospitality Esperance
  • Best Western Hospitality Inn Esperance
  • Esperance Best Western
  • Hospitality Inn Esperance
  • SureStay Collection Best Western Hospitality Esperance Motel
  • SureStay Collection Best Western Hospitality Esperance
  • Motel SureStay Collection by Best Western Hospitality Esperance
  • SureStay Collection Best Western Hospitality Motel
  • SureStay Collection Best Western Hospitality
  • Best Western Hospitality Inn Esperance
  • Best Hospitality Esperance
  • SureStay Collection by Best Western Hospitality Esperance
  • Hospitality Esperance SureStay Collection by Best Western
  • Hospitality Esperance, SureStay Collection by Best Western Hotel

You should know

  • The seasonal pool will open October 31 and close May 01.
  • Pool access available from 8:00 AM to 6:30 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Esperance-Hotels-Hospitality-Esperance,-SureStay-Collection-by-Best-Western.h19090-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Esperance-Hotels-Hospitality-Esperance,-SureStay-Collection-by-Best-Western.h19090-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Esperance-Hotels-Hospitality-Esperance,-SureStay-Collection-by-Best-Western.h19090-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.