Skip to main content
Beginning of main content
4.3 out of 5

"Right on the beach and walking to park and shops. Very comfortable, clean and staff friendly. Pool great for family stays. " More

By a verified traveller on Wed 01 Dec 2021

Enter dates to see availability

Hotel Description

Hospitality Esperance, SureStay Collection by Best Western places you steps from Esperance Municipal Museum and within a short 5-minute stroll of Esperance Beach. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

All 50 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Hair dryers, phones, and irons/ironing boards are also available.

At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking.

With a stay at this 3.5-star Esperance hotel, you'll be 6 km (3.7 mi) from Pink Lake.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hospitality Esperance, SureStay Collection by Best Western ratings based on 315 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Esperance, SureStay Collection by Best Western

Everyone (165) Couples (104) Business (2) Family (40)
5 out of 5
Right on the beach and walking to park and shops. Very comfortable, clean and staff friendly. Pool great for family stays.

Posted by on 1 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

1 Dec. 2021 by Hayden

Thanks Richard. We are delighted you loved the pool and our location too.

4 out of 5
Quiet place, comfortable

Posted by on 14 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Nov. 2021 by Hayden

Thanks Erlinda. We are delighted that you had a great time with us.

3 out of 5
A good location close to beaches and centre of Esperance. Room had a connecting door to next suite and was noisy due to this fact. No allocated parking meant we were never able to park close to our room and had to leave the car out on the street when all spots were taken including two trailers that were parked in the complex.

Posted by on 26 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

28 Oct. 2021 by Hayden

Thanks for your feedback Lynnette. We are sorry to hear that you were unable to park close to your room but delighted to hear you loved the location.

4 out of 5
Nothing special but all O.K.

Posted by on 24 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2021 by Hayden

Thanks for your feedback Daniel. We are pleased that you enjoyed your stay with us.

4 out of 5
Central location good.

Posted by on 7 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

10 Oct. 2021 by Hayden

Thanks Willem. We are delighted you liked the location.

2 out of 5
We did not enjoy our stay. 1. TV remote control battery was totally flat. 2. Tissue box was empty. 3. Pillow was too high. 4. Noisy, you can hear the other room's guests normal talking. And one of the room's guests were drunk and causing noise could not sleep whole night. 5. Sink tap was short so it was difficult to wash hands. 1. Only breakfast was good.

Posted by on 30 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

5 Oct. 2021 by Amanda Hoyne

Dear Meiling We were disappointed to learn that you had these unfortunate concerns during your stay. We sincerely apologise - this is not our normal level of customer care. Your feedback goes a long way to help us improve our services to. Thank you for choosing to stay with us whilst in Esperance. We wish you safe and happy travels ahead.

5 out of 5
Place was bit older but in fantastic Nick. Staff were friendly and helpful and close to ocean and town. All up had a great stay. Thankyou

Posted by on 1 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

13 Sep. 2021 by Hayden

Thanks Scott. we appreciate your positive feedback.

4 out of 5
Very clean and nice would consider coming back here. It was only one problem which was about the food services, it just took a little bit too much for simple cleaning of the table.

Posted by on 22 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Aug. 2021 by Hayden

Thanks for your feedback. We are sorry to hear that it took too long to clear your table.

5 out of 5
Close to shops, friendly staff,

Posted by on 16 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

21 Jul. 2021 by Hayden

Thanks so much for your review. We are delighted with your score.

5 out of 5
Our room was great, Only slight inconvenience was the Parking

Posted by on 14 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

21 Jul. 2021 by Hayden

Thanks so much. We are delighted that you liked your room. Sorry about the parking.

About the Hospitality Esperance, SureStay Collection by Best Western

Location 44-46 The Esplanade, Esperance, WA 6450

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. An outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.59 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Esperance
  • Best Western Hospitality Esperance
  • Best Western Hospitality Inn Esperance
  • Esperance Best Western
  • Hospitality Inn Esperance
  • SureStay Collection Best Western Hospitality Esperance Motel
  • SureStay Collection Best Western Hospitality Esperance
  • Motel SureStay Collection by Best Western Hospitality Esperance
  • SureStay Collection Best Western Hospitality Motel
  • SureStay Collection Best Western Hospitality
  • Best Western Hospitality Inn Esperance
  • Best Hospitality Esperance
  • SureStay Collection by Best Western Hospitality Esperance
  • Hospitality Esperance SureStay Collection by Best Western
  • Hospitality Esperance, SureStay Collection by Best Western Hotel

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Esperance-Hotels-Hospitality-Esperance,-SureStay-Collection-by-Best-Western.h19090-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Esperance-Hotels-Hospitality-Esperance,-SureStay-Collection-by-Best-Western.h19090-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Esperance-Hotels-Hospitality-Esperance,-SureStay-Collection-by-Best-Western.h19090-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.