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Hotel Kervansaray

Property class: 3

Photo gallery for Hotel Kervansaray

A buffet table with various food items and condiments.
A multi-story hotel with a prominent neon sign indicating its name.
A kitchen counter with wooden and white cabinetry.
A staircase with a patterned carpet and a metal handrail.
A hotel room with two beds, a bedside table with a mirror, a wardrobe, and a radiator.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Explore the area

View map
1. Kazim Karabekir Cad. 17, Erzurum, Erzurum, 25100
  • Place, Yakutiye Medresesi
    ‪8 min walk‬
  • Place, Lala Mustafa Pasa Mosque
    ‪8 min walk‬
  • Place, Kale
    ‪10 min walk‬
  • Airport, Erzurum (ERZ)
    ‪15 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a chair, a small round table, a nightstand, and a patterned rug.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a chair, a small round table, a nightstand, and a patterned rug.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

A hotel room with two single beds, a small bedside table with a lamp, a mirror, and a nightstand with a remote control.

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

A bedroom with a bed, two bedside tables, a chair, a small refrigerator, and a window with curtains.

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a TV mounted on the wall, a small desk, and a chair.

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A small, compact room with two single beds, a desk with a mirror, and a TV mounted on the wall.

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

A hotel room with two single beds, a small bedside table with a mirror, and a nightstand.

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

A hotel room with a bed, a round table, a chair, a nightstand, and a mirror.

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Erzurum

At Hotel Kervansaray you'll be within just a 10-minute stroll of Erzurum State Theatre and Rüstem Pasha Caravanserai. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and a garden. .Sights within a 10-minute walk of this 3-property class Erzurum City Center hotel include Erzurum Archaeology Museum and Yakutiye Medresesi.

What's nearby

  • Rüstem Pasha Caravanserai - 7 min walk - 0.6 km
  • Yakutiye Medresesi - 8 min walk - 0.7 km
  • Lala Mustafa Pasa Mosque - 8 min walk - 0.7 km
  • Kale - 10 min walk - 0.9 km
  • Castle of Erzurum - 10 min walk - 0.9 km

Getting around

  • Palandoken Station - 19 min drive
  • Erzurum (ERZ) - 19 min drive

Restaurants

  • ‪Paşa Sofrası - ‬2 min walk
  • ‪Bulvar Cafe - ‬1 min walk
  • ‪CNL Türkü Bar - ‬4 min walk
  • ‪Bölge Eğitim ve Araştırma Hastanesi Lokantası - ‬4 min walk
  • ‪grant hitit resturant - ‬1 min walk

About this property

Hotel Kervansaray

Some rates at Hotel Kervansaray are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel Kervansaray also features a terrace, a garden, and concierge services. Free self parking is available.

This 3-star Erzurum hotel is smoke free.

  • 25 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel Kervansaray offers 25 accommodations with complimentary bottles of water and complimentary slippers. LCD televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Erzurum hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Room service
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2022-25-0018

Property is also known as

Hotel Kervansaray Erzurum
Kervansaray Erzurum
Hotel Kervansaray Hotel
Hotel Kervansaray Erzurum
Hotel Kervansaray Hotel Erzurum

Frequently asked questions

What is the cancellation policy at Hotel Kervansaray?

Hotel Kervansaray offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Kervansaray?

Yep, Hotel Kervansaray has a free self car park.

Does Hotel Kervansaray serve breakfast?

Yeah, complimentary buffet brekkie is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Kervansaray?

No, Hotel Kervansaray does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kervansaray?

Yep, you can grab a meal at Hotel Kervansaray's onsite restaurant.

What time are check-in & check-out at Hotel Kervansaray?

Check-in begins at 1:00 PM. Check-out time is 1:00 PM.

Hotel Kervansaray Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 115 reviews
Rating 8 - Good. 40 out of 115 reviews
Rating 6 - Okay. 12 out of 115 reviews
Rating 4 - Poor. 9 out of 115 reviews
Rating 2 - Terrible. 5 out of 115 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nothing fancy but clean and super friendly and helpful staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and worth the money
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made sure mr motorcycle was parked safely.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was unpleasant. The trash bins were dirty, the towels were unpleasant, and the curtains were filthy. Although the mattress was comfortable, the worst part was the pervasive smell of cigarette smoke, which couldn’t be eliminated by airing out the room. The smoke odor made it impossible to sleep, and my hair and all my clothes reeked. Additionally, the room didn’t lock from the outside, and the Wi-Fi didn’t work. I eagerly awaited the morning to leave. However, the breakfast was good.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bakımsız oda sigara kokuyor
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Memnun kaldik
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Evet
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Oda temizdi, personel nazikti. Kısaca fiyat performans diyebiliriz.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fiyata göre alınan hizmet fazlasıyla yeterli
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyondaki arkadaşın gülen yüzü ve hoşgörülü tavrı çok memnun etti sağolsun.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Room comfort
Eski bir otel, kapılar doğru düzgün kapanmiyor, mini buzdolabı kapısı kırık, duş alanı açık perde veya kabin yok, kahvaltılar çok zayıf ve beklemiş,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyatına göre çok makul. Çalışanlar kibar ve efendi. Ailece gidilebilir. Çok sıcak kanlılar. Özellikle mutfak kısmındaki agabey çok iyi niyetli ve yardimsever. Kahvaltı alanı kucuk oldugu için insan kötü zannediyor. Ama hem çeşit fazla hem de çok kaliteli ürünler. Hatta sonraki gün baska sehirde daha pahalı ve büyük yerde kaldık. Manzara süper, genişti ama yediğimiz kahvaltilik urunleri cok kotuydu. Yorumlarda kahvaltisi guzel diyenler doğru soylemis. Bina cok eski ve oda icerisindeki esyalar da eskimiş ama bu fiyata daha iyi bir yer bulmanız imkansız. Tavsiye ederim.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tavsiye ederim, Fiyata Göre

fiyatına göre iyi bir otel. Kahvaltısı Güzeldi
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Biraz daha geliştirebilirsiniz

Odam sigara kokuyordu . Balkon kapısı kilitli değildi önüne masa koyarak uyumak zorunda kaldım . Kahvaltısında siyah zeytinden kıl çıktı . Banyoda ısıtıcı yoktu ve çok soğuktu duş alamadım .
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Konum itibariyle güzel fiyat performans oteli.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayak Konaklaması

Kahvaltısı güzel, temiz konaklama merkezi. Kayağa gitmek için durağa da 5 dk uzaklıkta, merkeze de yakın. Fiyat/performans
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas satisfait du tout.

Odeur de cigarette partout. Dans la chambre, dans la salle de bain comme si quelqu'un fumait à côté de vous en permanence. Pas de prise pour charger nos téléphones. Solution débrancher le frigo, la tv ou le séche cheveux dans la salle de bain ;-) La douche n'en est pas une, nous n'avons donc pas pu nous doucher. Check out signalé à 13h... mais à 12h30 on toque à votre porte pour vous demander si vous compter bien sortir. Petit déjeuner très pauvre. Pas de soupe ni d'oeufs pour nous à 8h40 alors que le service était jusqu'à 10h. Du thé dans le hall servi toute la journée (ou pas) mais on ne sait pas pour qui. On ne nous y a ni invité ni informé. Parking signalé mais pas de parking (on trouve d3s solutions dansnla rue tout de même). Les prix affichés dans le hall de l'hôtel sont moins chers que sur hotels.com ce qui maisse un petit sentiment de s'être fait arnaqué un peu. Globalement pas satisfait du séjour.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Un établissement très bien situé pour découvrir à pied le centre et ses monuments historiques par exemple. À proximité de la gare ferroviaire et de la navette pour l'aéroport (ou la gare routière).
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FİYAT/PERFORMANS OTELİ

merkeze yakın,temiz,fiyat ugun,kvaltı fena değil,pesonel güleryüzlü,yardımcı.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey süper... Kahvaltı çok çeşit var.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Hotelin yeri merkezî bir konumdaydı, çalışanlar güler yüzlü ve müşteri memnuniyeti en üst seviyedeydi.Sabah kahvaltısı çeşiti bol ve kaliteliydi.Ben memnun kaldım hotel sahibinin ilgisi ve alakası içinde ayrıca teşekkür ederim.Gitmenizi tavsiye ederim.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo dobry

Dobra relacja ceny do jakości, dobre polożenie, smaczne śniadanie. Blisko do autobusu do Ani.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Temizlik yok...

Çalışanlar ilgiliydi ancak 10 da gittim oda boşalmadı 12 de gelin dediler karda kışta disarda dolaştım. 12 de geldim hala boşalmamış. çalışan müşterimize odayi boşalt diyemeyiz diyor ne saçma. Neyse boş daha küçük bir oda varmış ona razı oldum. İçerisi çok kötü perdeler kirden resmen kararmış pencere önleri toz içinde. Havlular çok kötü kokuyor. Kahvaltısı iyiydi.
Stayed 1 night in Jan 2022