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Hilton Garden Inn Erzurum

Property class: 2

Photo gallery for Hilton Garden Inn Erzurum

An indoor swimming pool with lounge chairs and large windows offering a view of the cityscape.
A spacious lobby with a curved seating area, a central table, and a staircase.
A modern hotel with a prominent facade, large windows, and a well-lit outdoor area with seating.
A modern bar area with a central island, bar stools, and a variety of liquor bottles.
A spacious indoor dining area with large windows, modern furniture, and a view of the outside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air-conditioning
  • Gym
The current price is AU$174
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
Omer Nasuhi Bilmen Mah., Açelya Sk. No:4, Erzurum, Erzurum, 25100
  • Place, MNG Mall
    ‪8 min walk‬
  • Place, Ataturk University
    ‪2 min drive‬
  • Place, Palandöken Mountain
    ‪9 min drive‬
  • Airport, Erzurum (ERZ)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, and a large window with blinds.

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, bedside table, lamp, and a wardrobe.

Room, 1 King Bed with Sofa bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, bedside table, lamp, and a wardrobe.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a city view.

Family Room, Multiple Beds

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a city view.

Room, 1 King Bed with Sofa bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large window with curtains, and a view of the cityscape.

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

A hotel room with two beds, a desk, a chair, a large window with curtains, and a view of the cityscape.

Room, 2 Single Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a desk, a chair, a nightstand, and a window with a view of a cityscape.

Deluxe Suite, 1 King Bed with Sofa bed, Mountain View

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, and a large window with blinds.

Junior Suite, 1 King Bed with Sofa bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a nightstand, and a window with a view of a cityscape.

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Erzurum

At Hilton Garden Inn Erzurum you'll be within a 15-minute walk of MNG Mall and 2.8 km (1.7 mi) from Ataturk University. Highlights at this ski hotel include a full-service spa, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym, steam room and kids' swimming pool. Business amenities include 4 meeting rooms and coworking space. Other amenities include a coffee shop/cafe, laundry facilities and ski storage. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of a ski shuttle. .In the area of this Yakutiye hotel, you'll find Palandöken Mountain.

What's nearby

  • MNG Mall - 8 min walk - 0.7 km
  • Ataturk University - 2 min drive - 2.1 km
  • Yakutiye Medresesi - 4 min drive - 2.9 km
  • Lala Mustafa Pasa Mosque - 4 min drive - 2.9 km
  • Palandöken Mountain - 9 min drive - 8.2 km

Getting around

  • Palandoken Station - 17 min drive
  • Erzurum (ERZ) - 16 min drive

Restaurants

  • ‪Mado - ‬15 min walk
  • ‪Kahve Dünyası - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Yemen Kahvesi - ‬14 min walk
  • ‪Olimpiyat Sosyal Tesisi - ‬7 min walk

About this property

Hilton Garden Inn Erzurum

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Hilton Garden Inn Erzurum helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

There's a coffee shop/cafe on site. This ski hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking is available.

This Erzurum hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 6 levels
  • Built in 2022
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Corner/local shop
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
Hilton Garden Inn Erzurum offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials. The spa is open daily.

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  • Parking included
  • Free Wi-Fi
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  • Air-conditioning
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The price is AU$173
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; TRY 2,000 for adults and TRY 1,000 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Full-service spa

  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Erzurum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 1000.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 2000 for adults and from TRY 1000 for children
  • Rollaway bed fee: TRY 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 19002

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Garden Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel
Hilton Garden Inn Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel Erzurum

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Erzurum?

Hilton Garden Inn Erzurum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Erzurum?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Erzurum on 5 Nov 2026 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Erzurum?

Yep, Hilton Garden Inn Erzurum has a free self car park.

Is there a spa on site at Hilton Garden Inn Erzurum?

Yep, there is an onsite spa at Hilton Garden Inn Erzurum. You'll enjoy services like facials.

Does Hilton Garden Inn Erzurum have a pool?

Hilton Garden Inn Erzurum has an indoor pool and a kids' pool. The pool is open 7:00 AM to 10:00 PM.

Is Hilton Garden Inn Erzurum family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Erzurum is a hit with families.

Does Hilton Garden Inn Erzurum serve breakfast?

Sure does, buffet breakfast is offered weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Erzurum?

No, Hilton Garden Inn Erzurum does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn Erzurum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Erzurum?

No, pets and service animals are not allowed.

Hilton Garden Inn Erzurum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 99 reviews
Rating 8 - Good. 18 out of 99 reviews
Rating 6 - Okay. 11 out of 99 reviews
Rating 4 - Poor. 4 out of 99 reviews
Rating 2 - Terrible. 7 out of 99 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Overall it is a great option for staying in Erzurum.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities, very nice outdoor restaurant also and spacious rooms.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is newly built rooms are excellent as is the extensive breakfast buffet. The hotel staff are friendly and attentive my stay was a real pleasure
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super Spa
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
There is train station very close by. Expect to hear the loud beep of the train and its movement any time of the day and night.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and tried their very best to accommodate any wish. The spa & fitness facilities were also great. The breakfast had alot of variety and top quality choice. The evening menu was well presented and everything we tried was very nice indeed. If I could think of anything to improve on it would be to expand the evening menu to include more dishes as the dishes available were so nice.
Stayed 4 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
When we entered the hotel, the reception mistreated us and the room was very dirty, we called them, they came and cleaned it, and our room was with breakfast, but they said you don't have breakfast, they made us very upset!!!!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, amenities
Otelin kahvaltısı çok zayıf. Odalar sigara kokuyor
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Resepsiyon görevlileri kaynaklı sorunlar yaşadık
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verdikleri odada banyodan kötü kokular geliyordu. Odanın dışarıyı gören camı yoktu buzdolabı soğutmuyordu.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In die Jahre gekommen, Ideen wie Wasser im Fitness und Wellness Bereich waren mal angedacht aber nicht mehr realisiert, Hälfte der Badbeleuchtung war defekt. Für 4* noch ok, für 5* Gesamteindruck nicht tragbar
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 gün konakladım ama baştan sona herşeyden çok memnun kaldım.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Genel olarak doğuda en sevdiğim hotel oldu pahalı biraz diğerlerine göre ama beni rahatsız eden hotelin kokusu her yer sanki ıslak mendil ile silinmiş farklı bir rahatsızlık veren koku vardı ..
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kalmış olduğumuz oda temiz ve yeterli ölçüde genişti. Yataklar rahat ve temizdi. Ancak banyoda bulundurulması gereken sarf malzemeleri eksikti. Otel konum olarak merkezi bir konumdaydı. Çalışanlar ilgili ve güler yüzlüydü. Genel olarak her zamanki Hilton otel grubunun kalitesi hissediliyordu. Teşekkürler..
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kapıya gittim Oda yok dendi İnternetten yer var dememe rağmen oda yok dendi Hava çok kötüydü yolda kalmıştı Daha sonra yarın saat internette yer almaya çalıştım
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Personel Nazikti. Oda temizliği vasattı. Halifleks üzerinde tozlar pamukçuklar vardı. Temizlik ışığını yakmama rağmen oda temizlenmedi. Duş çok su sızdırdı banyo her duşta sirilsiklam oldu.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Personek son derece yardimseverdi.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Herseyi ile çok iyi bir otel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Personel
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Kahvaltı çok iyiydi, personel çok güler yüzlüydü. Spa olması çok güzeldi ama biraz bakımsız kalmıştı. Kayak merkezine shuttle olması çok güzeldi. Oda temizliğimiz zayıftı sadece onun dışında çalışan personel çok güler yüzlü ve iyiydi
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Oda temizdi personel çok nazikti
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Otel gayet iyiydi temizlik iyiydi çalışanlar güler yüzlü tatlı insanlar birinci katta odalarda camdakiler gibi bir yere bakıyordu onu beğenmedim sadece onun dışında imkanları var
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Klimayi ayarlayamadik onun haricinde hersry guzeldi
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Herşey çok güzel ve muntazamdı.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok saygılı
Stayed 1 night in Oct 2025