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Çag Otel

Hot springs hotel connected to a shopping centre in Erzurum with ski-in/ski-out access

Photo gallery for Çag Otel

Exterior
Interior
Standard Triple Room
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Lalapasa Mahallesi, Milletbahçe Sk. No:20, Erzurum, Erzurum, 25100
  • Place, Lala Mustafa Pasa Mosque
    ‪6 min walk‬
  • Place, Castle of Erzurum
    ‪8 min walk‬
  • Place, Çifte Minareli Medrese
    ‪10 min walk‬
  • Airport, Erzurum (ERZ)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Bathroom

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
Separate sitting area
Separate dining area
Soundproofed rooms
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
Separate sitting area
Separate dining area
Soundproofed rooms
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
Separate sitting area
Separate dining area
Soundproofed rooms
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
Separate sitting area
Separate dining area
Soundproofed rooms
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
Separate sitting area
Separate dining area
Soundproofed rooms
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Bed

About the area

Erzurum

Çag Otel puts you in the heart of Erzurum, connected to a shopping centre and within just a 10-minute stroll of Erzurum State Theatre and Rüstem Pasha Caravanserai. Highlights at this ski hotel include free buffet breakfast, a restaurant and a bar/lounge. .Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Erzurum City Center hotel include Erzurum Archaeology Museum and Turkish-Islamic Arts & Ethnography Museum.

What's nearby

  • Rüstem Pasha Caravanserai - 5 min walk - 0.5 km
  • Lala Mustafa Pasa Mosque - 6 min walk - 0.6 km
  • Castle of Erzurum - 8 min walk - 0.7 km
  • Çifte Minareli Medrese - 10 min walk - 0.9 km
  • Twin Minaret Madrasa - 13 min walk - 1.1 km

Getting around

  • Palandoken Station - 17 min drive
  • Erzurum (ERZ) - 15 min drive

Restaurants

  • ‪Paşa Sofrası - ‬2 min walk
  • ‪Vatan Lokantası - ‬2 min walk
  • ‪grant hitit resturant - ‬3 min walk
  • ‪Rihtim Restorant - ‬3 min walk
  • ‪Dumlu Baba Çağ Kebap Salonu - ‬4 min walk

About this property

Çag Otel

Hot springs hotel connected to a shopping centre in Erzurum with ski-in/ski-out access
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Erzurum hotel.

  • 27 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Çag Otel offers 27 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This accommodation offers separate dining areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Erzurum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include slippers and children's slippers. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Front of property
Lala Grand Hotel
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  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 222 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Optional ski privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (51 centimetre high)

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Children's slippers
  • Private bathroom
  • Slippers

Food and drink

  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of EUR 10
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 5 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: EUR 5 (one-way), (from 1 to 12 years old)
  • Pet fee: EUR 10 per accommodation (varies based on length of stay) plus a one-off EUR10 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

Property Registration Number 2021-25-0019

Property is also known as

Çag Otel Hotel
Çag Otel Erzurum
Çag Otel Hotel Erzurum

Frequently asked questions

What is the cancellation policy at Çag Otel?

Çag Otel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Çag Otel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Çag Otel.

Is Çag Otel family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Çag Otel is a hit with families.

Does Çag Otel serve breakfast?

Yeah, free buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Çag Otel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Çag Otel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Çag Otel?

Check-in begins at 2:00 PM. Check-out time is noon.

Çag Otel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Seyed Pooyan Haghighi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is in a very old and low maintenaned area. The Hotel was not maintained well but it was clean. Do not rent hotels from Expedia since It cannot change booking while the property could do it without them in middle. Expedia support is a joke.
Stayed 4 nights in Jun 2025

8/10 Good

seyedhamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hootan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, friendly and helpful staff, clean
Stayed 3 nights in Jun 2025

8/10 Good

shahram

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Elena

Stayed 1 night in May 2023

10/10 Excellent

Muhammet, Hamburg

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gemütlich,sauber.Freundliches Personal.Sehr gute Verbindung zur öffentlichen Verkehrsmitteln.
Stayed 2 nights in Jun 2025

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel lo consiglio,ottima colazione e parcheggio custodito,due passi dal centro
Stayed 1 night in May 2025

8/10 Good

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmeldi teşekkürler
Stayed 1 night in Jan 2025

10/10 Excellent

buse

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

kenan

Disliked: Room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giriş saati olmadan önce biraz geldim ama girdiğim odaya temizlik vakitte yapılmamıştır. Fakat odama sonra geldiğimde oda iyice temizlenmiştir. Hem de bir tane havlu biraz kirliydi ama o havludan hariç genel temizlikten ve elemanlarının hizmetinden memnunum. Onlara ortalama olarak 4 yıldız veriyorum.
Stayed 1 night in Dec 2024

8/10 Good

Aysem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz Merkezi.

Otel merkezde sessiz sakin bir bölgede. Gezilecek tüm yerlere yürüyerek ulaştık. Temizdi. Kahvaltısı yeterli idi ama biz bir gün şehirde yerel kahvaltı etmeyi tercih ettik.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herşey çok güzeldi bu fiyat aralığında kaldığımız tüm otellerden daha iyi hizmet aldık kahvaltisi çok güzeldi teşekkür ederiz 🙏
Stayed 1 night in Sep 2024

8/10 Good

IOANNIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben nur kurz übernachtet und alles hat gepasst.
Stayed 1 night in Aug 2024

4/10 Poor

Ayhan

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Serap

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

BARIS

Stayed 2 nights in Jun 2024

10/10 Excellent

Tugay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SICACIK BİR OTEL

Karşılamadan başlayan ilgi ve alaka gayet güzeldi. Otel şehir merkezine yakındı. biz arabayla gittiğimiz için hiç bir sıkıntı yaşamadık , otopark sorunu yoktu. Odalar gayet temizdi , açık büfe kahvaltısı epey çeşitli ve doyurucuydu. her şey olumluydu , olumsuz diyebileceğim tek şey oda duvarlarının çok ince olması. yan odamızda kalan kişinin horlaması maalesef bizim odamızdaymış gibiydi. onun haricinde her şey iyiydi. Tekrar gittiğimizde tercih edilebilir.
Stayed 1 night in May 2024

8/10 Good

Raphaël

Stayed 1 night in Apr 2024