8/10 Good
Ian, Bald Knob
Travelled with partner
12 June 2025
The hotel is in a very convenient position to the main train station - a 3 minute walk. The staff person checking us in was unfriendly and generally unhelpful in telling us what facilities we could use in the hotel. The other staff we encountered were friendly and helpful. There was no way to boil water in our room to make a cup of tea. (only a coffee pod machine) Only on our last day, did one staff member give us an electric kettle to take to our room. The air-con unit in the ceiling started to drip water into the room on our last day. Staff fixed the problem but it was a disturbance and it appeared to be a recurring problem. Overall, the hotel was fine for our stay. The room was spacious and in keeping with a hotel that is very old, but has been renovated and maintained in keeping with its heritage.
Ian
Stayed 2 nights in Jun 2025