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DoubleTree by Hilton Hotel Jackson

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Daily buffet breakfast for a fee
Reception
Lobby
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$172
includes taxes & fees
28 May - 29 May

Explore the area

View map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for 1 King Accessible Bathtub Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Accessible Bathtub Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING BED JUNIOR SUITE - SOFA BED

Premium bedding, pillow-top beds, in-room safe, desk

1 KING BED JUNIOR SUITE - SOFA BED

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Mobility Accessible w/ Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

1 King Mobility Accessible w/ Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior King Suite with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior King Suite with Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3
  • Free Wi-Fi

Mobility Access King Room with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Junior Suite Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Junior Suite Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Accessible Roll In Shower Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 Queen Accessible Roll In Shower Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

2 Queen Beds

  • Sleeps 2
  • Free Wi-Fi

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  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 686 reviews
The price is AU$167
includes taxes & fees
24 May - 25 May
Residence Inn Jackson

About the area

Jackson

DoubleTree by Hilton Hotel Jackson places you in the centre of Jackson, within just a 10-minute stroll of Casey Jones Village and within 30 minutes of Old Hickory Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Twist Grill and Bar, serves southern cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6000 square feet (557 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Jackson hotel include Rusty's TV and Movie Car Museum and Jackson Bowling & Family Fun.

What's nearby

  • Casey Jones Village - 8 min walk - 0.7 km
  • Music Highway Crossroads - 8 min walk - 0.7 km
  • Union University - 2 min drive - 2.5 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 10.8 km

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Jackson

DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Conference rooms
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Hilton Honors mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson

DoubleTree Hilton Jackson

DoubleTree Hotel Jackson

DoubleTree Jackson

Jackson Doubletree

Doubletree By Hilton Jackson

DoubleTree by Hilton Hotel Jackson Hotel

DoubleTree by Hilton Hotel Jackson Jackson

DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jackson?

DoubleTree by Hilton Hotel Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on 28 May 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jackson?

Yep, DoubleTree by Hilton Hotel Jackson has a free self car park.

Does DoubleTree by Hilton Hotel Jackson have a pool?

DoubleTree by Hilton Hotel Jackson has an outdoor pool and an indoor pool.

What makes DoubleTree by Hilton Hotel Jackson a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson serve breakfast?

You bet, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jackson?

No, DoubleTree by Hilton Hotel Jackson does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jackson?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jackson?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

No, pets are not allowed.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Property conditions & facilities
Parking lot was a mess. Management should have at Least put salt down to melt the ice. It was super dangerous to walk to your car.
Stayed 1 night in Jan 2026

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 5 nights in Jan 2026

10/10 Excellent

Orlando

Stayed 2 nights in Jan 2026

10/10 Excellent

DaJon

Stayed 1 night in Jan 2026

8/10 Good

Marqurinita

Travelled with family
Liked: Cleanliness
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
v
Stayed 1 night in Dec 2025

10/10 Excellent

bridgett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our breakfast was wonderful!!
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not do breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

hisham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
we didnt have a wifi for a buismess trip
Stayed 5 nights in Dec 2025

10/10 Excellent

Marrissa, Ripley

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable beds. Nice and helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Service staff were very friendly, but a couple needed more computer training. The main issue was the ongoing construction. VERY noisy at times during the day (a hammer drill being used on the concrete of the room above mine. Far too noisy to talk on the phone. No business center or conference room available for phone usage. Christmas music too loud for phone calls in the lobby. May try staying here again after the construction has been completed. The first room I was assigned had a clogged shower drain. I was told the room had been flagged as out of service, but it still assigned to me. After changing to a different room, I noticed the door would not close completely due to a faulty door sweep at the bottom. That was fixed quickly, but in order to engage the door’s deadbolt, I had to forceful push the door shut with my shoulder while engaging the deadbolt. I would not want my wife to stay in a room with so many problems securing the door. On the subject of doors, one of the two heavy glass sliding shower doors had no plastic edge guards so even gently sliding it would make a loud bang that I am sure my neighbors did not appreciate. The other door had plastic edge guards on both edges and was fine. Overall, the hotel is fine, but better QA inspections need to be conducted on the refurbished rooms before making them available to guests. I suggest a very thorough checklist requiring the inspector to initial each item inspected and having the manager sign off the list
Stayed 5 nights in Nov 2025

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was always courteous. The heat was difficult to adjust, and we had to have maintenance come help us. Even so, we were either hot or cold. Also, there seemed to be a shortage of coffee pods.
Stayed 2 nights in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2025

4/10 Poor

Brandon

Yy
Stayed 2 nights in Sep 2025

10/10 Excellent

Shanda

Stayed 1 night in Nov 2025

4/10 Poor

Tommy

Stayed 1 night in Nov 2025