See all properties
Save

Grand Hotel National

Photo gallery for Grand Hotel National

Front of property
Creator video
Suite, Multiple Beds, Lake View (Ritz Suite)
Indoor pool
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$892
includes taxes & fees
9 July - 10 July

Explore the area

View map
Haldenstrasse 4, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Grand Casino Lucerne
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, City View (Superior City View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View (Superior City View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Lake View (Classic Lake View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Lake View (Classic Lake View)

9.2 out of 10
Wonderful
(5 reviews)
  • Lake view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, Lake View (Junior Suite)

Suite, 2 Single Beds, Lake View (Junior Suite)

Suite, 2 Single Beds, Lake View (Junior Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Lake View (Superior Lake View)

Superior Room, 2 Single Beds, Lake View (Superior Lake View)

Superior Room, 2 Single Beds, Lake View (Superior Lake View)

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Lake View (Deluxe Lake View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Lake View (Deluxe Lake View)

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Lake View (Ritz Suite)

Suite, Multiple Beds, Lake View (Ritz Suite)

Suite, Multiple Beds, Lake View (Ritz Suite)

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, City View (Classic City View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, 1 Queen Bed, City View (Classic City View)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Room, 1 Queen Bed, Lake View (Design Classic Lake View)

Design Room, 1 Queen Bed, Lake View (Design Classic Lake View)

Design Room, 1 Queen Bed, Lake View (Design Classic Lake View)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Room, 1 King Bed, Lake View (Design Superior Lake View)

Design Room, 1 King Bed, Lake View (Design Superior Lake View)

Design Room, 1 King Bed, Lake View (Design Superior Lake View)

  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Double Room, 1 King Bed, Lake View (Design Deluxe Lake View)

Design Double Room, 1 King Bed, Lake View (Design Deluxe Lake View)

Design Double Room, 1 King Bed, Lake View (Design Deluxe Lake View)

  • Lake view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Suite, 1 King Bed with Sofa bed, Lake View (Design Rooftop Junior Suite)

Design Suite, 1 King Bed with Sofa bed, Lake View (Design Rooftop Junior Suite)

Design Suite, 1 King Bed with Sofa bed, Lake View (Design Rooftop Junior Suite)

  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Design Apartment, 1 King Bed with Sofa bed, Kitchen, City View (Design Appartment One Bedroom)

Design Apartment, 1 King Bed with Sofa bed, Kitchen, City View (Design Appartment One Bedroom) | Living area

Design Apartment, 1 King Bed with Sofa bed, Kitchen, City View (Design Appartment One Bedroom)

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Design Apartment, Multiple Beds, Kitchen, City View (Design Apartment Two Bedrooms)

Design Apartment, Multiple Beds, Kitchen, City View (Design Apartment Two Bedrooms)

Design Apartment, Multiple Beds, Kitchen, City View (Design Apartment Two Bedrooms)

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Lucerne

A luxury stay in the heart of Lucerne awaits you at Grand Hotel National. Within just a 15-minute stroll, you'll find popular places like Lucerne Town Hall and Chapel Bridge. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body treatments along with aromatherapy and reflexology. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Near this 5-property class Lucerne hotel, you'll find Swiss Transportation Museum.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.2 km
  • Grand Casino Lucerne - 2 min walk - 0.2 km
  • Lion Monument - 6 min walk - 0.6 km
  • Lucerne Town Hall - 9 min walk - 0.8 km
  • Chapel Bridge - 10 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 11 min walk
  • Zurich Airport (ZRH) - 70 min drive

Restaurants

  • ‪Barbatti - ‬5 min walk
  • ‪MOzern - ‬5 min walk
  • ‪Chäs Barmettler - ‬5 min walk
  • ‪Luzernerhof Restaurant - ‬3 min walk
  • ‪Max Chocolatier - ‬5 min walk

About this property

Grand Hotel National

Grand Hotel National offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1870
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Hotel National offers 62 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Breakfast, lunch and dinner served
Hotel Des Balances
Old Town Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 913 reviews
The price is AU$773
includes taxes & fees
10 June - 11 June
Hotel Des Balances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (CHF 40 per day; includes in/out privileges)
  • Valet parking on site (CHF 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: CHF 39 for adults and CHF 19 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 39 for adults and from CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 40 per day (in/out privileges)
  • Valet parking fee: CHF 40 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Grand Hotel National?

Grand Hotel National offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel National?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at Grand Hotel National on 9 July 2026 start from AU$892, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel National?

Yep, Grand Hotel National has a self car park with in/out privileges for CHF 40 per day. A self car park is also available, for a fee.

Are there any beaches close to Grand Hotel National?

The closest beach to Grand Hotel National is Seebad Eich (15.5 km).

Is there a spa on site at Grand Hotel National?

Yep, there is an onsite spa at Grand Hotel National. You'll enjoy heaps of services like body treatments and sports massages.

Does Grand Hotel National have a pool?

Grand Hotel National has an indoor pool.

What luxury perks are available at Grand Hotel National?

Grand Hotel National features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Does Grand Hotel National serve breakfast?

Sure does, buffet brekkie is available daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hotel National?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel National?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel National?

Check-in begins at 3 PM. Check-out time is noon.

Grand Hotel National Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 674 out of 910 reviews
Rating 8 - Good. 150 out of 910 reviews
Rating 6 - Okay. 57 out of 910 reviews
Rating 4 - Poor. 20 out of 910 reviews
Rating 2 - Terrible. 9 out of 910 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, accommodating, recommended excellent food and activity options in town.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was super friendly!!! The view and location were superb!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

nasim

Liked: Cleanliness
Spotless clean rooms
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time! Beautiful hotel, great staff and great location!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jingwei

Liked: Cleanliness, amenities, property conditions & facilities
Room is great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The room was very spacious, the hotel was really luxurious and in an a brilliant location with beautiful views. The pool and spa were peaceful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old hotel in walking distance to the major sights. Excellence service from front desk and other staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, amenities
The staff was very generous and nice to work with! If you are traveling from the states, make sure to ask for extra pillows as our were quite flat and the bed was lumpy. The pool, sauna, and location were worth paying for, but the room was very small overall.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sukanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, wonderful breakfast options. Quiet & convient location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neerav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms and great service.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aubree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, first class service, beautiful views, breakfast seemed a little expensive, but other than that couldn’t have asked for a better stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and very professional staff
Balcony view
Balcony view
Balcony view
Balcony view
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Wonderful hotel. Breathtaking location on Lake Lucerne. Exceptional service and good food. We hated to leave.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

R H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel, no frills, great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Superb stay made even better by this beautiful hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ahmed Eltigani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have loved our stay here more. It was the perfect location and the staff was incredible. Will definitely be back!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Adena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, clean rooms, friendly staff,
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Staff is very nice and helpful.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant hotel walking distance to all of Lucerne’s great sights. Lovely rooms, attentive staff. Thank you!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2-night stay! The hotel is gorgeous, loved the location and the bar was stunning. Check in was very friendly and comprehensive!
Restaurant
Lobby
Hotel bar
View from our room
Stayed 2 nights in Jun 2025