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Hotel Kaiserhof

4.0 star property
Pet-friendly hotel connected to a shopping centre in Eisenach with a full-service spa

Photo gallery for Hotel Kaiserhof

Exterior
Lobby lounge
Lobby lounge
Lobby lounge
Comfort Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Housekeeping
The current price is AU$171
includes taxes & fees
13 July - 14 July

Explore the area

Map
Wartburgallee 2, Eisenach, TH, 99817
  • Bach House
    ‪8 min walk‬
  • Drachenschlucht
    ‪5 min drive‬
  • Wartburg Castle
    ‪5 min drive‬
  • Erfurt (ERF)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room (Studio)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room (Studio)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Studio)

Double Room (Studio)

Double Room (Studio)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Eisenach

Hotel Kaiserhof puts you in the heart of Eisenach, connected to a shopping centre and within steps of Nikolaitor and Thuringian Forest Nature Park. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include hot stone massages, facials and mani/pedis. The restaurant, Turmschaenke, serves international cuisine and is open for dinner. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. Each morning buffet breakfast is served between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Eisenach hotel include Wartburg Castle and Thuringian Forest.

What's nearby

  • Karlsplatz - 2 min walk - 0.2 km
  • Bach House - 8 min walk - 0.7 km
  • Lutherhaus - 8 min walk - 0.7 km
  • Drachenschlucht - 5 min drive - 3.4 km
  • Wartburg Castle - 5 min drive - 3.0 km

Getting around

  • Eisenach Station - 4 min walk
  • Frankfurt Airport (FRA) - 134 min drive

Restaurants

  • ‪Weinbar Restaurant Baron - ‬2 min walk
  • ‪Zucker + Zimt - ‬7 min walk
  • ‪Trattoria La Grappa - ‬6 min walk
  • ‪Konditorei and Cafe Brüheim - ‬7 min walk
  • ‪Restaurant Michelangelo - ‬2 min walk

About this property

Hotel Kaiserhof

Pet-friendly hotel connected to a shopping centre in Eisenach with a full-service spa
Hotel Kaiserhof offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and multilingual staff are also featured at Hotel Kaiserhof. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Eisenach hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1897
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Kaiserhof offers 64 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Eisenach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures.

Languages

English, German

Similar properties

Lobby

Vienna House by Wyndham Thüringer Hof Eisenach

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 528 reviews
The price is AU$148
includes taxes & fees
6 July - 7 July
Vienna House by Wyndham Thüringer Hof Eisenach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Turmschaenke

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Handrails in stairways (90 centimetre high)
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Uncovered self-parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day
  • Facilities fee: EUR 10 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach

Frequently asked questions

What is the cancellation policy at Hotel Kaiserhof?

Hotel Kaiserhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kaiserhof?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof on 13 July 2025 start from AU$163.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kaiserhof?

Yep, Hotel Kaiserhof has an uncovered self car park for EUR 10 per day. Onsite parking is limited.

Is there a spa on site at Hotel Kaiserhof?

Yep, there is an onsite spa at Hotel Kaiserhof. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Hotel Kaiserhof serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Kaiserhof?

No, Hotel Kaiserhof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kaiserhof?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Kaiserhof?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kaiserhof?

Dogs are welcome at Hotel Kaiserhof, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Kaiserhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 191 reviews
Rating 8 - Good. 78 out of 191 reviews
Rating 6 - Okay. 32 out of 191 reviews
Rating 4 - Poor. 7 out of 191 reviews
Rating 2 - Terrible. 2 out of 191 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown and nice pub in basement area. Nice easy walk to Christmas markets. Train station close as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect location next to old part of town.
Stayed 2 nights in Mar 2024

6/10 Okay

Branislav

Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Stayed 1 night in Oct 2023

10/10 Excellent

Mark, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old-style hotel. Just minutes (drive) from the castle.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Monika

Stayed 1 night in Sep 2022

10/10 Excellent

minjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff was particularly helpful and friendly
Stayed 1 night in Sep 2021

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, good food but lightly outdated rooms.

The hotel is in a great location to explore Eisenach and there is a lot to see. The service is great and the restaurant is one of the best that I have ever had the pleasure to eat in. The only critic I would have is that the room we stayed (115) in was a bit old. The minibar cupboard was screwed shut and the shower was very small. However everything was clean and functional and there was plug sockets next to the bed and wifi was free and fast enough for video calls. Breakfast was typical for a German hotel of this class. It included a selection of cheeses, meats , rolls , cereals etc. Bacon and scrambled eggs also available.
Stayed 1 night in Feb 2020

10/10 Excellent

Davis, Hingham, Massachusetts

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An established hotel centrally located in this small city. My single room was small but comfortable and very reasonable. My only quibble would be that the shower was cramped, but that wasn’t a problem in my fellow travelers’ double room. The restaurant is closed on Saturdays and Sundays, but there are plenty of good places a short walk away.
Stayed 2 nights in Mar 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities

AJS/Eisenach 2019

I have stayed here before, but was give this time a very Cold room on the 4th floor. no heating (minus 9c outside).
Stayed 2 nights in Jan 2019

6/10 Okay

alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A disappointment because of the room they gave me.

I had chosen this wonderful old-style hotel in the old town and was very disappointed to a get a room so close to the lift that I got woken up numerous times (until abour midnight) by the lift-engine humming at various frequencies and decibel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall a good choice

The receptionist could hardly speak English although she was quite pleasant. Check in was easy. Although we asked for adjoining rooms, we were given 2 rooms quite far apart but on the same floor. This hotel was not as close to the station as it looks on the map but still walkable. It is right near to the town centre and we were able to walk back to it quite easily from Wartburg castle ( I would not recommend walking up as the route is very steep). Their advice on bus numbers was slightly inaccurate as they gave out a schedule to Wartburg as bus#9 but the actual bus is #8. As we were short on time and not sure if #8 was the right bus, we ended up with a taxi. We walked back to the hotel to ask them to call us a taxi but were told to walk to the bus station and hail one. This set us back on our tightly planned travel shedule and we ended up missing the train we intended out of Eisenach. Storing our luggage was also strange. We were led to an unused dining room and told to just leave it there. No security. We just came back and took the luggage without any checks.
Stayed 1 night in Dec 2017

8/10 Good

Royston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location for sightseeing.

Do some research on the location (Google street view) or finding the hotel car park will be difficult. Get there early for the easiest parking. The location is great for the town centre with the Bach museum not far away. The Wartburg castle is absolutely amazing and is straight up Wartburgalle on which the hotel is situated. Do not attempt to walk up; the narrow, winding road is very busy with visitor traffic and the car parking up there is good. The hotel is very nice inside even though the rooms are on the small side. You will not spend much time in them since there is so much to experience in Eisenach. We were late booking a meal in the restaurant but their sister hotel a few minutes walk up Wartburgalle had a nice restaurant with lovely food. breakfast at the Kaiserhof was really nice with some exceptional pastries. English no problem.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good location

The hotel is located extremely conveniently to explore the town as well as the Wartburg castle.
Stayed 1 night in Sep 2017

8/10 Good

Dee, Ohio

Liked: Cleanliness, staff & service, room comfort

Close to train, shopping and transportation

If you get there early, you can leave your bags, walk left around the corner one block to the Karlsplatz. It heads the shopping district where there are familiar stores and eateries. You can catch the 3/10 up the mountain to Wartburg Castle.
Stayed 1 night in Sep 2017

8/10 Good

sue, uk

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Convenient hotel for station and town. Good breakfast. Comfortable rooms
Stayed 3 nights in Sep 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in great location

Great location that was walking distance from the train station and to good restaurants. Our room was large, clean and comfortable and had a great view of Wartburg Castle.
Stayed 1 night in May 2017

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel, a little bit noisy.

A little bit noisy, neighborsroom snoring was clearly audible through the wall, otherwise a nice and clean hotel, easily accessible from the trainstation.

4/10 Poor

marco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not good

Terrible service. Stuff so unpleasant. Nice building converted into hotel but rooms are very outdated, bed,shower,amenities... 2* max. Breakfast and the stuff there is the best part of this very sad selection . The castle nearby is worth the agony