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TRU BY Hilton Edmonton Windermere

2.5 star property
Hotel with free breakfast, in the vicinity of South Edmonton Common

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Lobby
Business centre
Room, 2 Queen Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
The current price is AU$128
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, South Edmonton Common
    ‪7 min drive‬
  • Place, West Edmonton Mall
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(95 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Desk
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Desk
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Desk
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

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Lobby

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About the area

Edmonton

At TRU BY Hilton Edmonton Windermere, you'll be 9.3 km (5.8 mi) from South Edmonton Common and 11.4 km (7.1 mi) from Snow Valley Ski Club. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this Southwest Edmonton hotel include West Edmonton Mall and University of Alberta.

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • South Edmonton Common - 7 min drive - 9.4 km
  • West Edmonton Mall - 13 min drive - 15.0 km
  • University of Alberta - 16 min drive - 14.9 km
  • Rogers Place - 22 min drive - 19.0 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪Crumbl Cookies - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Remedy Cafe - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/games room, a front desk safe, and a lift. Free self parking is available.

This Edmonton hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
TRU BY Hilton Edmonton Windermere offers 90 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Holiday Inn Express & Suites Edmonton SW - Windermere by IHG
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,024 reviews
The price is AU$137
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 25.00 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Frequently asked questions

What is the cancellation policy at TRU BY Hilton Edmonton Windermere?

TRU BY Hilton Edmonton Windermere offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRU BY Hilton Edmonton Windermere?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at TRU BY Hilton Edmonton Windermere on 9 Nov 2025 start from AU$128.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRU BY Hilton Edmonton Windermere?

Yep, TRU BY Hilton Edmonton Windermere has a free self car park.

Does TRU BY Hilton Edmonton Windermere have a pool?

TRU BY Hilton Edmonton Windermere has an indoor pool. The pool is open 8:00 AM to 11:00 PM.

Is TRU BY Hilton Edmonton Windermere family-friendly?

You bet! With amenities such as an arcade and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that TRU BY Hilton Edmonton Windermere is a hit with families.

Does TRU BY Hilton Edmonton Windermere serve breakfast?

Sure does, complimentary continental breakfast is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at TRU BY Hilton Edmonton Windermere?

No, TRU BY Hilton Edmonton Windermere does not offer an airport shuttle service.

What time are check-in & check-out at TRU BY Hilton Edmonton Windermere?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at TRU BY Hilton Edmonton Windermere?

Cats and dogs are welcome at TRU BY Hilton Edmonton Windermere, with food and water bowls on offer.

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 616 out of 1242 reviews
Rating 8 - Good. 336 out of 1242 reviews
Rating 6 - Okay. 144 out of 1242 reviews
Rating 4 - Poor. 74 out of 1242 reviews
Rating 2 - Terrible. 72 out of 1242 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth from check in to checkout
Stayed 1 night in Aug 2025

6/10 Okay

Tanisha

Liked: Staff & service
Disliked: Cleanliness

Not the usual comfy stay

I usually enjoy staying at this establishment but this last stay was not the best as the shower curtain was not clean it was yellow at the bottom and there was stains all over. There was also a small leak coming from the fire alarm pipe above the fridge. This was in room 411
Stayed 1 night in Aug 2025

10/10 Excellent

jiaqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

chantel

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the property and the parking. Rooms were clean. The only issue I had was with breakfast but mainly has to concern the patrons not the staff. I noticed many patrons touching the food (bread) with their hands instead of the tongs which ruined my breakfast experience for the week. I am very sensitive to hygiene and seeing that made me not want to eat after the 1st night. It’s not the hotels fault but I’m not sure how this could be managed for the future.
Stayed 1 night in Jul 2025

8/10 Good

chantel

Liked: Cleanliness, staff & service
It was a nice place to stay. It was clean and nicely decorated. The room didn't have a microwave or coffee pot though. The staff were great. However.our room was not cleaned once and we were there for 5 days so that was disappointing. Great location and clise yo all amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, not a fan of the shower cause water gets all over the floor. Breakfast is sufficient for free. I thought the pool was bigger but still a fair size, and I like that it is one depth the entire way across. Sad there was no hot tub though.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness
There was urine stains on toilet seat
Stayed 1 night in Jul 2025

6/10 Okay

DANIELLE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The elevator was broken, our keys didn’t work, the coffee was ice cold, like literally not turned on. Paper thin walls and loud neighbours….
Stayed 2 nights in Jul 2025

6/10 Okay

Meena

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room , decent breakfast but having the currents of Windermere a five minute walk away was worth its weight in gold. Our recommendation is trying the scoop n roll creamery for an after supper treat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Darcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean, and had a wonderful selection of free breakfast!
Stayed 2 nights in Jul 2025

10/10 Excellent

Darcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the breakfast had so many choices!

8/10 Good

Gilles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Staff are kind. Just bathroom shower a bit dirty at the corners and leather chair, the leather is getting old. But otherwise i will come back!
Stayed 1 night in Jul 2025

2/10 Terrible

Claude, Belleville

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not suitable for multiple day trips. Bed sheets and comforter and pillows are discussing. In the middle of the night we wake up with the sheets off the edge and our bodies directly touching the mattress…. Never again
Stayed 6 nights in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sowjanya, Edmonton

Disliked: Staff & service
Review: I stayed at Tru Hotel recently, and while the overall experience was okay, I am very disappointed with how they handled my lost charger. I am certain I left my charger in the room, but when I contacted the hotel, they insisted it wasn’t found. This was frustrating as I know it was there. I expected better honesty and support from the staff in such situations. I hope the hotel improves its lost and found process to help guests in the future
Stayed 2 nights in Jul 2025

10/10 Excellent

Satnam Singh

Stayed 1 night in Jul 2025

10/10 Excellent

Leandro

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheyanne

Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Great price would stay here again for sure! Good location close to shopping etc.
Stayed 1 night in Jul 2025