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Best Western Sheffield City Hotel

3.0 star property
Riverfront hotel in Sheffield with a 24-hour front desk

Photo gallery for Best Western Sheffield City Hotel

Restaurant
View from property
Premium bedding, pillow-top beds, desk, laptop workspace
Family dining
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$106
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Blonk Street, Sheffield, England, S1 2AU
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Sheffield City Hall
    ‪11 min walk‬
  • University of Sheffield
    ‪14 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

About the area

Sheffield

Best Western Sheffield City Hotel puts you in the heart of Sheffield, steps from Sheffield and Tinsley Canal Trail and within a 10-minute stroll of National Videogame Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include a snack bar/deli, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Sheffield hotel include University of Sheffield and Utilita Arena Sheffield.

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • Sheffield Hallam University - 7 min walk - 0.7 km
  • Crucible Theatre - 9 min walk - 0.8 km
  • Sheffield City Hall - 11 min walk - 1.0 km
  • University of Sheffield - 14 min walk - 1.3 km

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Trawler Catch - ‬7 min walk
  • ‪Au Village - ‬6 min walk
  • ‪Kommune - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 506 square feet (47 square metres) and includes conference space. A vending machine, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Best Western Sheffield City Hotel.

This 3-star Sheffield hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 9 levels
  • Conference rooms
  • 506 sq ft of conference space
  • 47 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Sheffield City Hotel offers 111 accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Filipino, French, German, Polish, Portuguese, Russian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Frequently asked questions

What makes Best Western Sheffield City Hotel a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Sheffield City Hotel.

How much does it cost to stay at Best Western Sheffield City Hotel?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Sheffield City Hotel on 21 Sept 2025 start from AU$105.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Sheffield City Hotel serve breakfast?

Yep, our visitors enjoy the buffet breakfast here! Available daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Sheffield City Hotel?

No, Best Western Sheffield City Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Sheffield City Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night, great price and value.

Place was located very conveniently in the city centre, it was easy check in and the room was spotlessly clean. Bed was comfy and room was lovely and warm. Would use again.
Stayed 1 night in May 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort
The hotel was clean and comfortable however there was no air-conditioning which made the room extremely hotel. They had supplied a fan but unfortunately wasn't very effective. There was also no telephone in the room incase of an emergency.
Stayed 2 nights in May 2025

4/10 Poor

Carol

Travelled with partner
Liked: Cleanliness, staff & service
The room was absolutely boiling even with a fan. Totally inadequate for summer temperatures.
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't fault
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
lovely staff and decent room, good location. I appreciate it's not necessarily something the hotel can control but there was a ridiculous amount of noise coming from the room opposite, I won't elaborate what kind but it was all night and the morning too...
Stayed 1 night in May 2025

10/10 Excellent

Keith

Stayed 1 night in May 2025

8/10 Good

Simon

Stayed 1 night in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money.

Excellent value for money, cheaper than a B&B or guest house, so no major issues, on a lighter note just one thing No Marmalade in the breakfast room !! I mean has the world gone mad ? ... Excellent room and comfy bed !
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ideal for catching the tram to the arena or Meadowhall for shopping. Affordable accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Maarion

Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
This is pretty central, train station 10 minutes walk, 15 minutes walk into the town. Property looks ok from the outside and so does reception. Staff were lovely when we checked in. The bedrooms on the other hand are dated and in need of a revamp. We had a dripping shower/bath for the whole weekend we were there. There was no room between the single beds. The room felt too small for a pull out bed too. So 3 Adults was a little cramped.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Brigid

Stayed 1 night in May 2025

4/10 Poor

Glenna

Disliked: Cleanliness, property conditions & facilities

Outdated and smelly

The hotel was old and outdated, stayed in many Best Western hotels BUT nothing like this one. Strange smell in the room, found hair in the carpet when it was supposed to have been cleaned (photo attached) Mentioned this when checking out but receptionist not really interested.
Stayed 1 night in May 2025

6/10 Okay

Andy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was tiny and in immediate need of refurbishment. There was a dangerous piece of old cabinet work jutting out from the wall with a very faded 'mind your head' sticker on it. The shower was good but above a bath rather than a cubicle. The room was tolerable for a one night stay but no longer. The staff were friendly, and the breakfast excellent for this type of hotel.
Stayed 1 night in Apr 2025

8/10 Good

Connar

Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpfull during our stay. I would definitely stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Darren

Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs attention.

This hotel is very very tired. Kitted out in wipe down surfaces instead of soft furnishings. Paintwork peeling. Mold in the bathroom. No sockets bedside and the single USB socket was not working. Bed was comfortable. Staff were a delight. Also we were downgraded in our rooms from those we booked without any notification.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Temperature

Stay in april. A comfortable clean room but too hot when sleeping at night
Stayed 1 night in Apr 2025

8/10 Good

Tracey Louise, Nuneaton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was perfect. It was clean and spacious. Bathroom was clean. The breakfast was very minimal. The only fruit available was either an apple or a banana there was no natural yoghurt only flavoured yoghurt pots. They just wasn’t much selection.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Would use again.

Excellent quality hotel for a good price. It's a little out of the city but close to Ponds Forge, but this is reflected in the price. The room was a good size, clean with a good space to work with a comfortable chair. The bathroom was a good size, clean and easy to use. The bed fit me (6' 3") well and was comfortable, the pillows were comfortable too. The staff were very friendly and helpful. If I am back in Sheffield I will certainly look at staying here again.
Stayed 7 nights in Apr 2025

8/10 Good

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025