East London Water Park Hotels & Resorts

Check in was nice and quick.The staff not so friendly but very professional. They could use some customer service training and smile a bit. I had a really great room with the view of the pool and the ocean and the garden is beautifully maintained. They skimp on amenities.. no lotion no shampoo/conditioner. I had to ask for more milk, coffee and sugar. They have a minibar in the room but no water in it (rolling my eyes) Breakfast is not the nicest in terms of variety. They only have decaf of offer ridiculous if you ask me. I had fish with savoury rice for supper, it was so delicious so tasty. My time at the poolside was total bliss and the weather didn't disappoint. I extended my stay and the front desk lady was kind enough to let me keep my room. Overall I had an amazing stay!

It was good but the shower leaked under the door and the bed was pretty small for 2 adults

When I checked out this morning. I was told I had an outstanding bill of R245 for a dinner that was not mine. However, the guy at reception was very helpful. He told me it must have been the wrong room number and that he would investigate it. This was the East London branch