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Mercure Hotel Düsseldorf Neuss

4.0 star property

Photo gallery for Mercure Hotel Düsseldorf Neuss

A cozy restaurant with wooden tables and chairs, a bar area, and a 'Welcome' sign.
An outdoor patio area with wooden tables and chairs, green cushions, and umbrellas providing shade.
A modern lounge area with a sofa, ottoman, and a bookshelf filled with books.
A hotel room with a large bed, two bedside tables, and wall-mounted lamps.
A modern hotel lobby with seating areas, large windows, and a painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is AU$106
includes taxes & fees
15 Aug - 16 Aug

Explore the area

View map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Place, Hummelbachaue
    ‪19 min walk‬
  • Place, Battle Kart Düsseldorf-Neuss
    ‪3 min drive‬
  • Place, Messe Düsseldorf
    ‪24 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪28 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Neuss

At Mercure Hotel Düsseldorf Neuss you'll be 2.4 km (1.5 mi) from Rhine and 5 km (3.1 mi) from St. Quirinus Neuss. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. 3789 square feet (352 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 20-minute drive of this 4-property class Neuss hotel, attractions include Konigsallee and Merkur Spiel-Arena.

What's nearby

  • Hummelbachaue - 19 min walk - 1.7 km
  • Battle Kart Düsseldorf-Neuss - 3 min drive - 3.7 km
  • Konigsallee - 16 min drive - 14.4 km
  • Messe Düsseldorf - 24 min drive - 31.3 km
  • Cologne Cathedral - 33 min drive - 42.1 km

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪My Lan - ‬6 min drive
  • ‪Restaurant Am Rhein - ‬5 min drive
  • ‪Salt 'N Pepa - ‬19 min walk
  • ‪Oracle Lounge - ‬7 min drive

About this property

Mercure Hotel Düsseldorf Neuss

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3789 square feet (352 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Düsseldorf Neuss. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Neuss hotel.

  • 115 guestrooms or units
  • 5 levels
  • 3789 sq ft of conference space
  • 352 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during July, August, September and October:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

What is the cancellation policy at Mercure Hotel Düsseldorf Neuss?

Mercure Hotel Düsseldorf Neuss offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on 15 Aug 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Düsseldorf Neuss?

Yep, Mercure Hotel Düsseldorf Neuss has a covered self car park with in/out privileges for EUR 6 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Mercure Hotel Düsseldorf Neuss?

The closest beach to Mercure Hotel Düsseldorf Neuss is Strabeach (7.7 km).

Does Mercure Hotel Düsseldorf Neuss serve breakfast?

Sure does, buffet breakfast is offered on weekdays from 6:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Düsseldorf Neuss?

No, Mercure Hotel Düsseldorf Neuss does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Düsseldorf Neuss?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Düsseldorf Neuss?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Düsseldorf Neuss?

Dogs are welcome at Mercure Hotel Düsseldorf Neuss, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 526 reviews
Rating 8 - Good. 241 out of 526 reviews
Rating 6 - Okay. 102 out of 526 reviews
Rating 4 - Poor. 34 out of 526 reviews
Rating 2 - Terrible. 17 out of 526 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Ideal 2 nights for our needs.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Andréa

Liked: Cleanliness, property conditions & facilities
Hotel in a cute residential area with a park and supermarket nearby
Stayed 5 nights in May 2023
Verified review

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good !!!!

It was good !!!!
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Elhadi Gafar

Liked: Cleanliness
Good
Stayed 3 nights in May 2025
Verified review

8/10 Good

YongLong

Liked: Staff & service
Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Klaas

Liked: Cleanliness, staff & service, property conditions & facilities
Price quallity combination
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Zimmer Ladestation etwas teuer
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ulas

Liked: Cleanliness
Die Betten waren sehr hart, wir hatten nur eine Flasche Wasser 0,5l für 2 Nächte
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Ilhan

Gut
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

giacomo

Liked: Staff & service
Struttura datata
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Muzaffer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wände bemalen Fensterdecken Farbe blättert ab wenn überhaupt 2 sterne.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
Fas Personal war sehr freundlich und das Zimmer sauber. Parkplätze gab es auch genug und es gibt auch eine Tiefgarage. Über Das Frühstück kann ich nichts berichten weil ich bei einem Freund gefrühstückt habe. Insgesamt war es ein schöner Aufenthalt im Hotel.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Oliver

Liked: Staff & service, amenities
Zimmer sind gut, Frühstück ist reichhaltig und gut, sehr freundlicher Personal das Hotel müsste außen und der Fahrstuhl renoviert werden. Preis Leistung ist sehr gut
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel, in de buurt is verder niet veel vertier. Zet je navigatie wel op huisnummer 8, anders kom je voor een afgesloten weg en wordt parkeren echt een drama.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Zimmer entspricht einer Hotelkategorie von 2 Sternen. Schmuddeliger Teppich, schmutzige Zimmer (vom Vorgänger waren noch Essensreste auf dem Boden). Im Bad funktionierte die Entlüftung nicht, immense Feuchtigkeitsschäden an den Fenstern, keine Klimaanlage, Zimmerzutrittskarte funktioniert mehrmals nicht, keine Utensilien im Bad. Das Personal ist sehr freundlich und das Essen gut. Von einem 4 Sterne Hotel ist dieses Objekt sehr weit entfernt.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
alles okay
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück und Service
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubereres, zweckmäßiges Hotel
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ich bin sehr zufrieden mit dem Hotel

Ich habe das erste mal in dem Hotel übernachtet weil das Gästezimmer der befreundete Familie, nicht zur Verfügung stand. Aus diesem Grund kann ich auch nichts über das Frühstück und dem Restaurant berichten. Ansonsten war ich sehr zu Frieden. Nettes Personal was auf die Wünsche eingeht. Ausreichende Parkplätze und der Preis ist fast unschlagbar. Das Zimmer war groß genug, das Bett sehr gut nur die Dusche etwas klein. Alles sehr sauber und über kleine Gebrauchspuren auf dem Teppich und an der Wand sehe ich hinweg, weil sie mich nicht stören. Insgesamt gefällt mir das Hotel sehr gut und wenn ich bei einem meiner nächsten Besuche in Neuss, wieder ein Hotel besuche werde ich es mit Sicherheit wieder buchen.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Ruben

Liked: Staff & service
Habe schon bessere 4 Sterne Häuser von Mercure gesehen. Badezimmer Boden hatte irgendein Belag nach dem Putzen. Vom Vorgänger war noch Duschzeug im Bad. Sehr laut wegen den Türen beim Schließen und sehr hellhörige Räume/Wände!
Stayed 1 night in Dec 2024