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Holiday Inn Düsseldorf - Hafen, an IHG Hotel

4.0 star property
Upscale hotel near Konigsallee

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Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry
  • Gym
    GymGym

Explore the area

Map
Volmerswerther Str. 35, Düsseldorf, NW, 40221
  • Popular LocationRhine Tower14 min walk
  • Popular LocationMarina Düsseldorf16 min walk
  • Popular LocationRhine Promenade3 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)21 min drive

Room options

About the area

Düsseldorf

Holiday Inn Düsseldorf - Hafen, an IHG Hotel places you in the centre of Düsseldorf, within just a 15-minute stroll of St. Martin's Hospital Dusseldorf and Gehry Buildings. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Brasserie La Vie, serves international cuisine and is open for breakfast, lunch and dinner. Brasserie La Vie is the hotel's own bar, serving drinks along with lunch and dinner. 3025 square feet (281 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free wired Internet in public areas, a gym and a snack bar/deli. Each morning continental breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Stadtbezirk 3 hotel include Konigsallee and Rhine Promenade.

What's nearby

  • Rhine Tower - 14 min walk
  • Marina Düsseldorf - 16 min walk
  • Rhine Promenade - 3 min drive
  • Konigsallee - 4 min drive
  • Mitsubishi Electric Hall - 6 min drive

Getting around

  • Völklinger Straße S Tram Stop - 1 min walk
  • Düsseldorf Volksgarten Station - 4 min drive
  • Düsseldorf Intl. Airport (DUS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Weird Space Café - ‬2 min walk
  • ‪Frida - ‬5 min walk
  • ‪An Banh Mi - ‬6 min walk
  • ‪Kleinhaus - ‬4 min walk

About this property

Holiday Inn Düsseldorf - Hafen, an IHG Hotel

Upscale hotel near Konigsallee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and wired Internet is free in public spaces. Event space at this hotel measures 3025 square feet (281 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Düsseldorf - Hafen, an IHG Hotel. For a fee, parking is available.

This 4-star Düsseldorf hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3025 sq ft of conference space
  • 281 sq. m of conference space
  • Built in 1993
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Düsseldorf - Hafen, an IHG Hotel offers 160 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Düsseldorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Croatian, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie La Vie
  • Brasserie La Vie

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,025 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

This property will be closed from 7 June 2022 to 6 June 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night (maximum EUR 12 per stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night (maximum EUR12 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Long-term renters welcome. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Düsseldorf Hafen
Düsseldorf Mercure Hotel Hafen
Hafen Düsseldorf
Mercure Düsseldorf Hafen
Mercure Düsseldorf Hafen Duesseldorf
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Frequently asked questions

Is parking available at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Yep, Holiday Inn Düsseldorf - Hafen, an IHG Hotel has a self car park for EUR 18 per day.

Are there any beaches close to Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

The closest beach to Holiday Inn Düsseldorf - Hafen, an IHG Hotel is Strabeach (11.7 km).

What makes Holiday Inn Düsseldorf - Hafen, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Düsseldorf - Hafen, an IHG Hotel.

Is Holiday Inn Düsseldorf - Hafen, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Düsseldorf - Hafen, an IHG Hotel is a hit with families.

Does Holiday Inn Düsseldorf - Hafen, an IHG Hotel serve breakfast?

You bet, continental breakfast is served daily.

Is there a free airport shuttle available at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

No, Holiday Inn Düsseldorf - Hafen, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Dogs are welcome at Holiday Inn Düsseldorf - Hafen, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Holiday Inn Düsseldorf - Hafen, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 480 reviews" "
Rating 8 - Good. 217 out of 480 reviews" "
Rating 6 - Okay. 34 out of 480 reviews" "
Rating 4 - Poor. 4 out of 480 reviews" "
Rating 2 - Terrible. 8 out of 480 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Very helpful staff
Stayed 1 night in Oct 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of girl on Reception when I checked in.Spoke quite good English but made effort to see I understood re breakfast etc.Very kind.It wasappreciated as I was on my own. I felt very comfortable having breakfast as a solo visitor. There was nothing I didnt like.
Stayed 3 nights in Sep 2021

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business
Very nice, clean and quiet during night for a good rest.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft Linens, Soft Towels and Fast Internet!
The most Firmest Pillows, softest Duvet, Sheets and Towels I have ever had in any hotel. Also the Internet was Blazing Fast!!!
Stayed 2 nights in Jul 2021

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Great
Nice hotel with good services, room and foud
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

2/10 Terrible

Hyunjun

Stayed 1 night in Oct 2019

10/10 Excellent

J ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hollyday inn in Duss
breakfast too expensive for what was offered! 😢, bathroom /shower a little too small besides these, excellent location for the price.
Stayed 2 nights in Oct 2019

8/10 Good

Senada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Dusseldorf, always stay at the Holiday Inn, perfect location, great staff however this time the room was way too tiny/tight for a 2 person occupancy
Stayed 2 nights in Sep 2019