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Hotel Riviera

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Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View map
127 Margaret Mncadi Avenue, Esplanade, Durban, KwaZulu-Natal, 4001
  • Place, Harbour
    ‪2 min walk‬
  • Place, Workshop Mall
    ‪10 min walk‬
  • Place, Durban International Convention Centre
    ‪16 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • Harbour view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Harbour view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Durban

Hotel Riviera places you steps from Harbour and within a 10-minute stroll of Old House Museum. Highlights at this Mediterranean hotel include a full-service spa and a restaurant. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe and spa services. Each morning English breakfast is served between 7:00 AM and noon. There's also the convenience of self parking. .Sights within a 15-minute walk of this Durban Central Business District hotel include Durban Art Gallery and Farewell Square.

What's nearby

  • Harbour - 2 min walk - 0.2 km
  • Durban City Hall - 8 min walk - 0.7 km
  • Playhouse - 8 min walk - 0.7 km
  • Workshop Mall - 10 min walk - 0.9 km
  • Durban International Convention Centre - 16 min walk - 1.4 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 34 min drive

Restaurants

  • ‪Crystals Sanwich Man - ‬11 min walk
  • ‪KFC - ‬15 min walk
  • ‪KFC - ‬12 min walk
  • ‪KFC - ‬5 min walk
  • ‪Roma Revolving Restaurant - ‬11 min walk

About this property

Hotel Riviera

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel Riviera offers its guests a full-service spa. Spa services, tour/ticket assistance, and concierge services are also featured at Hotel Riviera. Parking is available for a fee.

Smoking is allowed in designated areas at this Mediterranean Durban hotel.

  • 1 building
  • 66 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Hotel Riviera offers 66 accommodations with a safe and an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sphumz Beauty & spa. Services include massages. The spa is open selected days.

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  • Free Wi-Fi
  • Air-conditioning
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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (ZAR 30 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: ZAR 50 for adults and ZAR 50 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Riviera Cafe

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: ZAR 50 per accommodation, per stay
  • Breakage deposit: ZAR 50 per stay
  • Administrative fee: ZAR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately ZAR 50 for adults and from ZAR 50 for children
  • Covered self-parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2015/263343/07

Property is also known as

Hotel Riviera Hotel
Hotel Riviera Durban
Hotel Riviera Hotel Durban

Frequently asked questions

What is the cancellation policy at Hotel Riviera?

Hotel Riviera offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riviera?

Yep, Hotel Riviera has a secured covered self car park for ZAR 30 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Riviera?

The closest beach to Hotel Riviera is Durban Beach (3.6 km).

Is there a spa on site at Hotel Riviera?

Yep, Sphumz Beauty & spa is available for guests. You'll enjoy services like massages.

Does Hotel Riviera serve breakfast?

You bet, English breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Riviera?

No, Hotel Riviera does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riviera?

Yep, you can grab a meal at Hotel Riviera's onsite restaurant.

What time are check-in & check-out at Hotel Riviera?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Riviera?

No, only service animals are allowed.

Hotel Riviera Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 6 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Property conditions & facilities
The hotel is a little too expensive for what it is. Everything is so old, there was a stench in the room and it was quite noisy with the road just outside. The hotel really needs to be renovated.
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Disliked: Cleanliness

Could have done better

Disappointing, no wifi in the room, only outside. Cockroaches in the room, the sink quite small. Breakfast was good.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

7

Our stay was great but it would have been wonderful if the hotel has free WiFi and mini bar fridges in the room
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Unsafe

The hotel was extremely dirty. We had spider webs and dozens of bugs in our room and one of the beds had blood on it. The hotel was located in a very unsafe area yet the lobby lacked any security measures.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Poor

The hotel needs to be renovated. Still using old lifts and the floors and furniture is old. Carpet is dirty and for people with sinus it was a problem. You also pay a refundable fee to get a room key and a tv remote meaning if you dont have cash you won't play a TV
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Fixing my next vacation

We did like the place but they need to fix a lot of.things 1Receptiom service,on our arrival there was no one to help us at the desk,till the housekeeping lady came and she also not sure what she was doing 2 Our room was nice but the problem was the TV,we couldn't watch it because there was no remote control,if touch it the cabinet was dancing like is going to fall down 3 The ladies who were cleaning they just came to vacuum only,our furniture was dusty everyday 4 please make sure there's is generator during loadshading 5 Our breakfast was nice but our chefs they couldn't make us nice Sunnyside up eggs instead the yolk was broken everyday 6 Please make there's Rooibos tea when I come back because drink caffeine free tea This nice place,it is affordable,next time we will be the group of 15 we will be happy to have a sea view rooms. See you in November not about the date
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The description and photos shown on the website are not what you get. The carpets in our room were filthy dirty. The furniture in the passage was equally dirty. There were people sleeping on the couches in the passage outside our room who were coughing and snorting, not sure why they were not sleeping in their rooms. There is no parking offered by the hotel, you need to use a 3rd party parking facility at R70 per day, and not the R25 as per website. Once you have parked on the 3rd level, you need to walk down dirty stairs to the hotel entrance with all your luggage, were people are sleeping, smoking and drinking on the stairs, it feels very unsafe. The homeless people harass you as you walk from the parking to the entrance. We booked for 4 guests, we were only provided with 2 towels, we had to share towels. The room tv is smaller than the smallest computer monitor I have seen, and there is no remote. There is not even a kettle or fridge in the room. The balcony door does not lock, you just need to hope nobody tries to climb up to the balcony and access the room. On checking in we requested reception to open the normal doors so we could get our luggage in, as the revolving doors were too small, our request was just ignored by reception staff. Unless I was absolutely desperate, I would not stay there again. I have stayed in budget accommodation like Sun 1, which was much better than this facility.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Stayed 1 night in Feb 2023
Verified review

8/10 Good

Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022