6/10 Okay
Daniel J.
6 May 2025
Liked: Room comfort
Lovely Place to Stay But Plan on Eating Elsewhere
The property is lovely and the staff were all very friendly but the Food service is a disaster. On our first night we ate in the Palm Terrace and were treated to very thin and very peppery "Chowder" with possibly 3 tiny pieces of fish, followed by rubbery and tasteless octopus. The main courses of snapper and lobster trio (that night it was a solo) were equally grossly over-spiced and chewy. You would think better seafood would be available when you can see the water! We had lunch at Taboras and were treated to possibly the worst lobster fritters on the planet. Everything in both restaurants tasted frozen and most likely prepared with a microwave. Even the room service flatbread pizza was terrible, again chewy and clearly straight from the microwave. The staff, while friendly, didn’t seem to know anything about the menu or how the food was prepared. Such a shame to dine in such nice venues with such bad food.
As far as the room goes, we had a lovely seaside Beachfront King Suite, but there was paint peeling, malfunctioning phones and the mini-fridge was “not temperature controlled”, whatever that means. It took nearly 2 days to have a replacement fridge delivered.
As stated, the property is lovely, but need a facelift, some staff training, and a serious overhaul of the food service.
Daniel J.
Stayed 4 nights in May 2025
